Facebook Malaysia Customer Service Number

Average: 1 (19 votes)
67 Reviews
Facebook Malaysia offers the detail of customer service for its existing as well as potential customers that can help them in conveying their feedback of its products and services. As a customer of the Facebook Malaysia, if you face any query, feedback, complaint or suggestions related to its products and services then you can contact the Facebook Malaysia customer service team through its contact detail, email id as well as customer service number that may or may not be tollfree. Facebook Malaysia has shown its customer service address detail for its customers that are shown below.

Conatct detail of Facebook Malaysia

  • Address

    Petaling Jaya, Malaysia

  • Contact Number


  • Website


Below, we are showing a complaint box, where you can post your experiences, complaints, queries, feedback or any type of problem related to the products and services of the Facebook Malaysia.

Identify this call type

Click on the type of call you are receiving to help identify the caller.

62% Automated

50 reported this number as automated

2% Collection

2 reported this number as collection

0% Legitimate

0 reported this number as legitimate


1% Marketing

1 reported this number as marketing

19% Scam

15 reported this number as scam

15% Other

12 reported this number as other

  • You can add your reviews or experience with the listed company and its customer care support service.
  • Website support english language, So please write in english only.
  • Please do not post any financial private data publically like your bank account details, credit card numbers or mobile numbers here.
  • Please do not use or post any abusive/porn language in the website.
  • This website is moderated, inappropriate and off topic comments are removed.

comments (67) on Facebook Malaysia Customer Service Contact Number

Identify account facebook

Posted on Mar 17, 2021 at 08:23 AM

Ajimlaw Ajimlaw says: I cant` identify my account becouse my register phone number was change to someone account ,and my alternative email also remove by someone ,can i get it back my account

Hacking issue

Posted on Dec 01, 2016 at 06:22 PM

Bei says: Hello,
My Facebook account is being hacked because I couldn't log in to my Facebook account. And as I couldn't log in to my Facebook account, I saw someone was online switching on my account. What can I do?

Need to know about policy for ad

Posted on Nov 30, 2016 at 11:14 AM

Airin Azham says: Hello,
I received a notification stating that my ad account has been flagged for policy violations. As far as I concern, my ads did not violate any Facebook ad policies. For your information, I am selling womens clothing. So, I believe I did not violate any advertising policy. And if you are saying that I am breaking the policy, please state which policy.
And for now, I would really appreciate it if you could advice which part of the policy that you referred to.

I have spent a lot of money doing Facebook ad and this is the first time that my account was flagged. Therefore, I would like to appeal for my ad account to be unflagged since my main income comes from selling online products via Facebook.


Received confirmation code for Facebook

Posted on Nov 30, 2016 at 06:24 AM

army lembang says: Hello,
I am Army lembang from Sarawak. A few minutes ago, I received confirmation code for Facebook but the truth is I never requested or never made a new account for Facebook with my phone number at this moment.

Issue regarding password

Posted on Nov 28, 2016 at 02:19 AM

amin superz boyzz says: Hello,
I can't log in to my Facebook because I forgot my password. It's so difficult when I also forgot my email password. I also have inactive that the number phone that connected with Facebook. Please help me. I want to reset my Facebook password because I want to log in into that. Please help me because it is also important to me.

Issue of account block

Posted on Nov 27, 2016 at 08:11 AM

Akmal halil says: Hello Facebook,
My name is Akmal. My recent account have been blocked. Facebook asked to upload identified ID but not possible to upload. My contact number is 0183261***.

Sharing views

Posted on Nov 10, 2016 at 02:07 PM

jeffree says: Hello,
Malaysia Facebook is under by some china worker. They control everything of Malaysia Facebook. I think they are group of Malaysia Facebook and is no democratic. No one wants to play. What are we doing on Facebook as it is controlled by them, watched by them. Malaysia Facebook is terrible, unsave and scary.

Issue of login

Posted on Nov 08, 2016 at 12:21 PM

mohd nazri says: Dear Facebook,
I already changed my name and sended my licence picture. I still cannot log in to my Facebook. Please call me at 018 2220*** or email to me at oksigen2@yahoo.com

Need help to delete account

Posted on Nov 07, 2016 at 08:19 AM

syiladaniel says: Hello Facebook Malaysia,

Can you close/delete my friend's Facebook account? She log out, but she can't log in back even she put correct password. Can't get any else Facebook password with message because her sim was block. Can you help us? Thank you.

Looking for the Facebook code

Posted on Oct 27, 2016 at 11:52 AM

hishambadrul says: I have not received the Facebook code for my Facebook to login my account. Telephone model is lenovo s920 and telephone number is 0192595***.

Need matter of login to be solved

Posted on Oct 24, 2016 at 06:57 AM

Elsie amigo says: Hello Facebook, My name is Elsie. I can't login to my Facebook. I have already submitted my documents. Please Facebook its really important for me because of its link with my page. Thank you.

Issue of login on Facebook

Posted on Oct 14, 2016 at 08:20 AM

Malathi says: Hello, My name is Malathi. I remember my email id of Facebook. My email id on Facebook and Yahoo is different. I have changed my phone number also. So now I forget my password. Also reset the message sent to the old number.

Schenmontz Kok Karl Ee says:

Posted on Oct 03, 2016 at 11:58 PM

Facebook Malaysia,
I am very frustrated with your action block of my Facebook account. I have many Facebook business private groups, but you directly closed my account. Your action will make me lost a lot. I have call you many times but no works at all. Please get back to me as soon as possible.

abdl rahman razali says:

Posted on Oct 01, 2016 at 01:24 PM

Hello, I need your help. Before this I have one old Facebook account and that Facebook was connected with my old email. I forgot that old Facebook and email password. How can I get back my old facebook? because I need back my old pictures in that Facebook. Please help me. Thanks.

Cuti Cuti Sabah says:

Posted on Sep 24, 2016 at 12:22 AM

Why my Facebook is always getting started and they need the ID? I already did the same thing and the result is still the same. Really need my Facebook back. Thanks.

Leong says:

Posted on Sep 17, 2016 at 09:20 PM

I can't login to my Facebook even after the Id verification. Can Facebook team please fix it as soon as possible?

Shamim says:

Posted on Sep 08, 2016 at 12:49 PM

Hi. my name shamim. i already made payment by my credit card but payment still not go through. call bank they said Facebook still not claim payment yet. so right now my advertisement still can't continue. please help me.

faridah eusoff says:

Posted on Sep 06, 2016 at 06:17 AM

hi, i am faridah eusoff please release my credit card suspension cause this is my card and the only card i have and i want to advertise using Facebook page. i want to create another page and boost post. my face book account Faridah Eusoff. my credit card by cimb bank. thanks can call me at this number 0103407921 or 0123399704 face book account http://www.facebook.com/faridaheusoff.

Mohd yusof says:

Posted on Sep 04, 2016 at 05:53 AM

I can't enter my Facebook account due to identity code, i not received any message from Facebook for the code. Please call my number 0123639542.

Sharmiga Ravinthar says:

Posted on Sep 03, 2016 at 05:14 AM

Hello I'm having trouble where I can't login into my Facebook account because I'm not receiving Facebook login approvals code as SMS from Facebook. Before this I used to receive with no trouble. Please resolve this problem. I need my account back. My registered phone number +601123807558 and alternating email add rsthishar92@yahoo.com.
Thank you.

Flek says:

Posted on Aug 30, 2016 at 10:13 PM

Dear Sir/Madam,

I made a big mistake. I accidentally reported a fake account of my partner which turns out to be a real account she hasn't told me she created. She had put up all her parenting work in that Facebook account. Please help me. It is matter of life that she must get back all her writings in that Facebook. Please help. It was just reported an hour ago. Please help retrieve her Facebook. Please.

Faizal Mahmud says:

Posted on Aug 25, 2016 at 11:01 AM

I do not know why my Facebook has been hacked.please login is someone who is namane was re-introduced again. Facebook there are many things that I need my urgent please sir..

Azlan zlkifli says:

Posted on Aug 22, 2016 at 01:46 PM

I couldn't login to the account due to some ID verification. I just want to know if i give my ID would my Facebook name permanently will be according to my ID or it can be change once i get to login to my account My id lanzid1406@gmail.com..

alagashwaran says:

Posted on Aug 18, 2016 at 11:12 PM

hi hello. i want to report that my friend's facebook accont has been hacked by somone and cannot se the accont anymore if can please delete the profile thank you please reply me a.s.a.p.. https://www.facebook.com/danica.balan

Juhairi says:

Posted on Aug 16, 2016 at 02:08 PM

hi. please tell me why my ads not approved? and all my ads account has been flagged. can i know why? because i already follow all the guidelines. Please active my account. please contact me at 0125016036..

Frank A Chuks says:

Posted on Aug 11, 2016 at 09:16 AM

Hello, I can't login to my account due to some ID verification which I have done but till now my Facebook is not yet active, please help me to active my account, this is my Malaysian number +60146381043, anyalebechi.franklin@facebook.com, please me to active my account.

ambiga says:

Posted on Aug 07, 2016 at 01:12 AM

Dear Facebook please help to activate my account. I can't log in my facebook please check for me.. Please contact me 0162392965 asap. thank you

Kumutha says:

Posted on Aug 02, 2016 at 06:46 AM

I couldn't login to the account due to some ID verification. I just want to know if i give my ID would my Facebook name permanently will be according to my ID or it can be change once i get to login to my account.

mohd says:

Posted on Jul 28, 2016 at 07:50 AM

hi. please tell me why my ads not approved? and all my ads account has been flagged. can i know why? because i already follow all the guidelines. please contact me at 0132532778...

Shelly says:

Posted on Jul 21, 2016 at 10:27 AM

Good day, I have problem of merging two of my pages. I attempt to merge two of my pages and I didn't want to lose all the reach it had achieved. First I want to merge the pages, FB stated that the name weren't similar and have to change it. I did this. When I attempted to merge again it said that the pages can't be merged because there is already a pending request to be solved. I haven't got any update/emails/notification yet. Kindly advice. Thanks.

chin yan hao says:

Posted on Jul 21, 2016 at 09:13 AM

good day, my name is chin yan hao.
i have some issue on my login, i can't get my generate code for my login can anyone assist me on this problem. my Malaysia contact +6012-2287726.

November Che says:

Posted on Jul 18, 2016 at 12:24 PM

Page statement request
Hi, suddenly found my page ads fee turn to RM900++
But normally I boosted my ads is about RM9 - RM21 and using debit card payment.
I would like to know how to my payment turn to this amount?
Thank you very much!

Ahmad hasanul says:

Posted on Jul 13, 2016 at 01:47 PM

Hi Facebook,
Please tell why my ads not approved? I already check all my guidelines. I am confused. Do tell me what is wrong?

Hasnul Hannan Mohd Zain says:

Posted on Jul 12, 2016 at 10:11 PM

Hi, i am trouble with payment card debit or credit card i cant make outstanding payment what can i do.. because i need to make a booth post.


Posted on Jul 12, 2016 at 03:24 PM

My pages on Facebook is unpublished. may you help me to fix it.. i am still don't know why it happened. I have appeal 2 times before this to fizz it..but still no respond by Facebook admin.

yaw sing says:

Posted on Jul 10, 2016 at 04:24 PM

my payment get problem for my advertising, please faster contact me for let me ask a question why..!please contact 017-243 8911. My case same as the person "victor" payment failed! why?


Victor says:

Posted on Jul 07, 2016 at 04:56 PM

Why can't I add a payment method for my advert on Facebook? It fails every time after the verification, with a debit card. Please help, thanks in advance.

Kitchen Kabinet says:

Posted on Jul 07, 2016 at 11:03 AM

hi, i can't Log in to my account, my Facebook account name is Kitchen Cabinet, normally log in by phone number 0176810878, What i have to do now. thank you. I never register my email address for log in.

iris says:

Posted on Jul 01, 2016 at 08:52 AM

hi, my Facebook acct iris.teoh

last few months someone stole my acc and pay to his own advert. (i have report to Bank)
so i stop the payment, and now i just want to clear the balance.
i really have no idea how to do it, this is very complicated to me.
please tell me the easier way to settle this balance payment.

Carol Wong says:

Posted on Jun 30, 2016 at 09:01 AM

I can't access my Facebook account My account had been hacked.

Alex says:

Posted on Jun 29, 2016 at 01:55 PM

hi, facebook malaysia admin can you check for me my facebook id : alexcoster6@gmail.com is blocked by your company, can you check for me why this thing is happened?

Michael Low says:

Posted on Jun 28, 2016 at 10:50 AM

my acct had been hacked and i can't log in.
please do help.

Email : career@jxbr.com.my

Sarita says:

Posted on Jun 27, 2016 at 05:47 AM

Somebody from Indonesia used my Facebook account to create the page and use my money to promote their page. The page is Jasa.Promosi.Iklan. please help me to delete this page and solved my problem about my money. My phone no is 019 9567628. Please help me as long as possible. Urgent!!!

Gaganzirvi says:

Posted on Jun 25, 2016 at 06:46 AM

Hi i am Gagan & am not usage my Facebook account its very important for me...so tell me how can i am open my Facebook account?

William says:

Posted on Jun 16, 2016 at 08:25 AM

Dear Facebook,

I would like to ask about the rule of the 20% text.

I'm aware that this rule exists to maintain the quality of artwork posted on Facebook. But as far as I concern, I noticed that, there are some of other boosted post are exceeding the 20% text and yet their post are allowed. However, ours were rejected by Facebook if we exceeded the 20%.

May I get some clarification for this?

Hope to get back from you soon



Aj mukun says:

Posted on Jun 10, 2016 at 03:01 PM

Hi There,

Im Aj mukun Here. ( Original FB ACC Holder )

I personally received a lot of complaint regarding ( FAKE ID : Saravana Sara), which this guy using my pictures and misbehave with many girls.
We already report on this (Fake ID : Saravana Sara ) many times but still exists. This matter already become Very serious, Please take immediate action.
Its really give me mentally torture and I cant focus on my work properly. Hope for your immediate action.

Thank You

Ngiam Tee Wein says:

Posted on Jun 03, 2016 at 01:52 PM

Hi, my wife's Facebook account has been hacked, is that possible get it back?

Eason says:

Posted on May 25, 2016 at 07:53 AM

Good morning, My name is Shim. I have been received a few messages in my mobile.

The message is:
"RM0.00 Facebook Mobile (fb2mobile). you have a message from Facebook. Send F to 23223 to activate, RM 1/week (excl GST) for unlimited SMS updates"

Kindly advice.

cecilia leow says:

Posted on May 16, 2016 at 02:33 PM

We have boosting problem. How can i boost to gain more friends?

Francis toh Chan Gan says:

Posted on May 16, 2016 at 02:01 PM

Dear Sir,

I have a Facebook account for some years already.
Am facing a problem. When I travel either locally or overseas. I can be traced of my location.
How can I do away with it.

Hope to hear from yo soon.

Best Regards
Francis toh

Tony kong says:

Posted on May 12, 2016 at 05:02 PM

Please enlighten me as to why friends were added to me when in ever added them? This is very irritating. How can I stop this?

Bala says:

Posted on May 10, 2016 at 10:00 AM

I call Facebook service center but the number above invalid. I am from Malaysia.

Mustakim baasha says:

Posted on May 06, 2016 at 12:27 PM

Previously already send a comment to your team and I would like to remind your all, if any inquiry, just send to my email....thank you

Mustakim baasha says:

Posted on May 06, 2016 at 11:12 AM

I facing a problem due to login Facebook, the error is incorrect email address, when do recovery process it ask for phone number or email address, when I put my phone number, it appear my Facebook and it ask to click to receive a code number that will send to my phone number but didn't receive the code, please helping me to solve my problem....

goh chii lin says:

Posted on Apr 29, 2016 at 04:18 PM

i had bought a zynga poker chip through Facebook with my credit card and i haven't receive any chips from my account. i am also tried to send few message to report and there are totally not reply me or give me any respond at all!

Ghayatbri Sudagar Singh says:

Posted on Apr 29, 2016 at 08:59 AM

Hi, i am not able to save images from a album or in news feed. Am I blocked. I am doing online business and it is necessary for me to save images n pictures of products from other post which is meant to be promoted via WhatsApp or Facebook.

Previously no issue but for the past two days am not able to save images from the album or post. kindly see what's is wrong with my Facebook.

Muhammad hamdan says:

Posted on Apr 15, 2016 at 06:56 PM

I wish, i could get back my Facebook account Muhammad Hamdan because i do business there. If i make mistake show me how i can fix it back.. Kindly consider my application..

chee ghee cheah says:

Posted on Apr 11, 2016 at 05:30 AM

somebody use my account, please help me to delete this Facebook account.

Chew Poh Lee says:

Posted on Apr 09, 2016 at 08:00 PM

I would like to know why my company's advertising always get pass & and acknowledge by your part but never push to client.
Big Boss N Land

Caven Jay Tang says:

Posted on Apr 08, 2016 at 05:18 PM

my account was block by Facebook but i am the real user please unblock my account asap.

Kevin Liew says:

Posted on Apr 06, 2016 at 06:03 PM

Good evening. Just a few days ago, one of my friend prank me by changing my Facebook profile to another guy name and photo. When i found out, it was too late as Facebook has already took a step ahead of me by suspending my account. I read the email that you guys sent to me, and i sent my I.D. card to you guys as it stated there in the email. But seems like there is no responses form Facebook up till today. I apologies for the act of my friend. I really hope that you guys can help me out. Much appreciate.

Mohd Shamshuri Mukhtar says:

Posted on Mar 04, 2016 at 07:48 AM

My facebook accounts was hacked by someone
I need FB to remove my FB on my account immediately
That person blackmailed for many times.
I made police report on 3rd March.
Thanks for you cooperation
My account
Both accounts are hacked by same person.
Thanks in advance

Shahida says:

Posted on Feb 27, 2016 at 09:18 AM

To whom may I concern

I want to make a complaint regarding help service. I cant access my facebook and already gave driving licence in order to confirm the owner.
But sadly, after receiving my detail, they simply change my name from Cha Apple (which I have known since 2008) to my real name and still cant login.
They gave feedback still need ID to confirm the owner of acc.

how come they can change my profile name if they didnt accept my ID??
and please reply immediately as I already send the report on last 18/2/2016.

Looking your prompt and relevant reply.

shamala says:

Posted on Feb 17, 2016 at 08:42 AM

i need a verify for this id Boy Melvin who was created and from where. the problem is the id user was update about my sister with her picture. i need to remove the update info with the picture.
i need to make an report and i need the details about the person.
Kindly please reply me its very urgent.

Punitha Puni says:

Posted on Feb 14, 2016 at 09:09 PM

I am pnitha was facing some problem with facebook. Some one use fake account and edit my picture and send to others..

Angelita Go says:

Posted on Nov 15, 2015 at 10:04 PM

Hi, i am trying to change my name in my fb account however its stated that i am not able to change it because i changed my name so many times and i can change it only after 60days. As far as i know i didn't update nor change it for year already. Can you help me to change and update my name. I hope i will get a response asap. Thanks

Loo Jhing Loon says:

Posted on Nov 11, 2015 at 02:33 PM


We made some boost postings for the www.facebook.com/nutoxoxyfusion where payments are made via Citibank Visa credit card number 4322-0710-0157-7208.

Four transactions that we did not make have appeared on my card statements, they are,
Transaction dated a) 21 Sep for RM 901.60 b) 30 Sep for RM742.41 c) 31 Oct for RM 1,727.75 and e) 1 Nov for RM10.09

Please help look into this urgently

Thank you.


Recently Discussed Reviews