P1 Wimax Customer Care number, Toll Free helpline Number P1 Wimax

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P1 Wimax

P1 Wimax Overview

We are talking about a private Malaysian telecommunication company that got founded in February, 2002 and is well known for the branding of Mobile Telephony Services, Mobile Broadband, Fixed Voice, Fiber, SIP Trunking service, Wireless Internet, Leased line and Next SMS. The company is the subsidiary of Green Packet Berhad and has got licensed by the Malaysian government to deploy 4G WiMAX services in the whole country thereby receiving the title of being the first among tough competitors to go for this service in whole country. Telekom Malaysia took over its 57% stakes in P1 in 2014 and now the company has got rebranded in to Webe Digital Sdn. Bhd. Now P1 is maintaining out its WiMAX service whereas Webe is launching out its own mobile with 4G LTE service.

What is P1 WiMAX all about?

This service is present in the whole country running at 2.3 GHz WiMAX spectrum having 802.16e 2005 standard. The service is easily available to people at the reach of 30 miles from the base station and has proved beneficial in wireless broadband. We can say it is
the 4G technology to meet the pent-up demand for the mobile internet, offering significant speed, loads of capacity and value for money. The service is activated with the help of three types of modems as mentioned below;
• P1 W1MAX DS300 Shared Modem
• P1 W1MAX DV230 Shared Modem
• P1 W1MAX DX230 New 3-in-1 Modem
Further the service is also named as WIGGY if provided using the On-the-Go Portable Modem.

What are their offers?

The service is well managed by the company at reasonable prices mentioned below;
• WIGGY 58 package works at 600 kbit/s
• WIGGY 89 package works at 1.5 Mbit/s
• WIGGY 129 package works at 3 Mbit/s
They also jumped in to the prepaid offer with speed up to 10 Mbit/s but didn’t make up to the level. The service is also well operated on embedded devices like Notebooks that are WiMAX ready.

Is company offering 4G?

Yes, the company with over 600+ employees is proving its name in 4G service but it is all myth as IEEE 802.16m is recognised by the ITU not reaching to the advanced networks and need to be commercially deployed. Hence, they are looking for discontinuing the WiMAX service in areas and start for LTE network thus creating a better experience for all the users.
Technology is becoming more advanced and thus they are thinking of providing a prepaid plan with up to 20GB of free LTE internet data and add on plans of up to RM50 for 8GB of internet.

Some official details

The company is headquartered in Petaling Jaya, Malaysia and is under the guidance of Puan Chan Cheong since 2013.

Conatct detail of P1 Wimax

  • Address

    Packet One Networks, Packet Hub, Level G, 159, Jalan Templer, 46050, Petaling Jaya, Selangor, Malaysia

  • Contact Number

    +60 3-7450 8888

  • Website


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comments (6) on P1 Wimax Customer Care number, Toll Free helpline Number

Need customer service

Posted on Nov 22, 2016 at 02:37 PM

Mohd Nazri Ismail says: Hello,
My name is Mohd Nazri Ismail. My account number is 113632087. Its already one week line down. Please do something. I try to call direct number but failed. Please call me at 014-2636 ***. Thank you.

Sugi says:

Posted on Sep 21, 2016 at 09:44 PM

The connection is totally a hell. What is wrong with the p1 modem? I am just fed up with the connection as it takes me very long to browse a single thing. Thank god I did not renew the contract. P1 is a dissapointed service ever and is such a worst service of internet connection modem that you guys have.

Jegan says:

Posted on Apr 06, 2016 at 08:25 AM

Please re-send soft copy of P1 max statement for the year 2013 for tax clearance.

Puvana says:

Posted on Mar 18, 2016 at 09:58 AM

It has been more than 3 days as the customer care promised to get back to me by 3 days. I am not going to pay the bill because the wireless modem was down. No one got back to me.

lim chan cheong says:

Posted on Feb 17, 2016 at 07:49 AM

Please be inform that p1 was loading slow although we are changed new modem on 10/02/2016. a/c no.106558737.please check and revert to me as soon as possible.
thank you.

Tay KS says:

Posted on Nov 18, 2015 at 08:12 PM

The signal & connection is totally out for 1 month (used in Kedah , UUM , tested in Klang , selangor also same) ,
i had call P1 & was told that the connection is have problem and my internet bill will be waived , but i still received the bill.

Call again , the P1 staff said i don't need to pay , please confirm and cancel my bill .

How long i still need to wait for the connection back to normal , now still down.

i have sign up for a un-limited quota package with a contract period of 2 years , going to expired next Jan. I actually take this problem as your company break the contract that fail to provide the internet service for 1 month.

what would my right toward this problem ?


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