Dstv Cape Town Customer Care number, Toll Free helpline Number Dstv Cape Town

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Dstv Cape Town

Dstv Cape Town Customer Care Details

Here are all the details required to communicate with DSTV digital satellite TV services in case customer is facing trouble while using it. They offer an expert team at customer care centre to look after all the queries, complaints about the service and products and to handle them on time. They have specialists help with dish and aerial installations, re-installations, upgrades and repairs, LNB protector fittings, loss of signal problem and to go for extra TV points.

Thus they have numbers listed on the board making it easy for every one to find the required help regarding what they owe, clear error codes, get their transaction details, and knowing how to reconnect packages from the registered numbers. One can easily enquire about the latest DSTV packages and prices on dialling the helpline number. Just in case one needs a new connection, they don’t need to pay a visit to near by centre as they can do so by making a call from home and ordering for the service by speaking at company customer care team using DSTV Multichoice Customer
care number. The Multichoice facility makes it easy for users to directly communicate with corporate executives.

Even they offer the website and email address for the customers who prefer to use online mode for resolving their queries.
They are available on service for 7 days a week, including public holidays with timing 07:00 – 19:00 from Monday to Friday and on Saturday it is from 07:00 – 18:00 whereas on Sunday it is from 09:00 – 14:00. The social platform like Facebook, Twitter and WhatsApp is also active by company to get customer feel free to contact DSTV and make use of their convenient self service options. They follow all industry standards and have a dedicated team with a perfect picture who make sure customer is satisfied as every customer has unique preferences.

Conatct detail of Dstv Cape Town

  • Address

    MultiChoice Subscriber Centre, Willie Faasen ave, N1 City, Cape Town, South Africa

  • Contact Number


  • Website


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comments (9) on Dstv Cape Town Customer Care number, Toll Free helpline Number

Issue of payment

Posted on Dec 01, 2016 at 02:39 PM

Luthando Nyembezi says: Hello,
I made a Dstv payment on the 28th of November with R345.00 but I am getting a message today that says my Dstv payment is overdue and I must pay again. How is that possible? Reference number: 14007590

Asking for show timing

Posted on Nov 29, 2016 at 10:32 PM

VA Clarke says: Hello,
I am an Mnet subscriber and I would like to know the alternative times I can view Carte Blanche, if I miss it on Sunday? Thanks.

Issue regarding package

Posted on Nov 24, 2016 at 08:15 PM

zaid says: Hello,
Last month, I paid my Dstv. I have family package so the lady told me that I did pay R70 extra so for November my bill came R289 so how can that be because my package is R220 in month. I had to pay R289 by 20 November. So on 22 November Dstv send me message to pay R325 and to me somethng is not right here. Please help and call me.

George Blackwood says:

Posted on Nov 02, 2016 at 11:23 PM

We are sitting with an E3 error on the M-Net decoder and there is no response when we call at 021-508 2***. I have no idea what my account number is but my ID is 5210035108182. The name is George Blackwood and our address is 7Hoogekraal Street, De Bron, Belleville. I have unplugged the decoder and switched on again with no success. Please sort out now

Having problem with decoder

Posted on Oct 29, 2016 at 10:11 PM

Anna says: Please help me with my decoder. Some channels are working and some don't. One time the message on my television screen say 'Service suspended', and the other message says, 'There is no signal'. My Id number is 541109 0034 087 and account number is 45054950.

Regarding amendment of payment date

Posted on Oct 20, 2016 at 02:52 PM

LINDA HENDRICKS says: I have been trying all morning to get to speak to someone on all the contact lines. I tried on the website as well. I depleted all my airtime. All I want to do is that to amend my payment date to the last day of each month i.e 31st etc. It is ridiculous that one cannot get through. Also please post my statement I have not been receiving any for a very long time.

Shadrach says:

Posted on Sep 24, 2016 at 11:42 PM

Good day,
My only comment is that I have a lot of subscribers behind me on this that you are playing Sylvester stallone movies this month. Please include over the top and the rocky extravaganza. I hope you will reply via email.

Your loyal subscriber.

ian van odtshoorn says:

Posted on Jul 18, 2016 at 11:06 PM

I have a COMCRYT 4000 I decoder which is giving problems. I was getting one sports channel and one movie channel. However the E4 continuously flashes when I want the sports channel. Movie channel is fine. Also, the volume gradually disappears. This has only become a problem recently.
Do have spare or reconditioned COMCRYPT 4000 decoders available?

Judith Mbali says:

Posted on Mar 22, 2016 at 05:54 PM

Hi, I would like to downgrade to the R99 per month viewing. Please call me asap.


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