Spotify Usa Customer Service Number

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704 Reviews
Spotify Usa

Spotify USA

Regardless you are a teenager or an adult, music is undoubtedly one of the common interests of one and all. Even if you are not a hardcore music fan, there is a pretty high probability that you would have at least a playlist that you listen to every once in a while. One of the main reasons for music being such an inevitable part of our lifestyle is the fact that music is not only a source of entertainment but it is highly relaxing as well. You come home after a rough day in the office and decide to sit comfortably with your earphones plugged in and this is exactly when the real magic of music starts. With every song that gets finished, there is a strange kind of contentment and a soothing feeling that gets traversed through the whole body and mind. Now talking about USA kids, it is very common to see that almost every kid has own taste in music and with the revolution in technology, the access to good music has become even handier.

How Spotify came into the picture and changed the way USA kids experience music

In 2008, Spotify was launched as a music streaming service that came with the promise of allowing a seamless music experience. With a very vast library having millions of songs to choose from, one can easily rely on this application for every music need. Spotify not only provides a well-managed collection of tracks of almost all the artists but it also gives an amazing user experience, thus making a person addicted to it in almost no time.
Spotify Usa customer care number 8763

Creating a Spotify account

An account on Spotify is nothing but a piece of cake as you can just use your email address or Facebook account to create your own Spotify account in just a few minutes. However, it is recommended to use the Facebook account as a means to create Spotify account as it makes an easier interaction with your Facebook friends that are on Spotify. You can also link your Facebook account later on and once you do it, you can have a look at the songs your friends are currently listening. Spotify also allows you to create your own playlist by adding the songs of your choice so that you can find them in a rather more organized manner. If you're planning to quench your music needs, Spotify is all you need. You can either choose to make a free account or can go for a premium one with a nominal monthly fee.

Conatct detail of Spotify Usa

  • Address

    76 9th Avenue Suite 1110, 11th Floor New York, USA

  • Contact Number

    (917) 565-3894

  • Email Address

  • Website

Spotify Usa customer care tollfree number video

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0% Automated

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10% Collection

2 reported this number as collection

0% Legitimate

0 reported this number as legitimate


0% Marketing

0 reported this number as marketing

90% Scam

18 reported this number as scam

0% Other

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comments (704) on Spotify Usa Customer Service Contact Number

Want to cancel the app

Posted on Dec 05, 2016 at 06:40 PM

Latoria Smith says: I will be canceling Spotify, do not like the changes at all without no notice.

Want to stop unwanted charges

Posted on Dec 04, 2016 at 04:33 AM

dawne ramirez says: I have been charged for the last two months, and my son and myself do not have an account with your company. My son did do your free trial and had cancelled before the date ended. I am very upset because it made my account bounce. I really want my money back please. I have tried calling many times and all I get is a busy signal. Please feel free to call me at 760 8107***.

Got charged for nothing

Posted on Dec 04, 2016 at 12:39 AM

Norma Currie says: I am being charged 10.81 every month for Spotify and I don't even know what Spotify is. I would like each charge credited back and get me off your list.

Having trouble with premium pack

Posted on Dec 03, 2016 at 02:10 AM

Jennifer C says: I just recently got Spotify Premium, but now when I go to pick a song, sometimes 8/10 songs I click on but it won't play because it says "this song is unavailable" and when I press shuffle play, sometimes it only plays like 6 or 7 songs repeatedly. It is not even in offline mode and I am connected to WiFi.

Issue of reimbursement

Posted on Dec 02, 2016 at 04:22 AM

Dawn M Smith says: I don't know how you are charging me? I cannot get a hold of you by phone. Apparently someone pulled my banking information from my phone. I do not use your service. Stop billing my card and refund all my money. You are causing problem with my bank account.

Need to cancel subscription

Posted on Dec 02, 2016 at 02:41 AM

Jean E. Dolan says: Please email me. I need to cancel the $9.95 per month subscription that is being charged to my credit card. My child changed it and I don't know the password.

Informing about scam

Posted on Dec 01, 2016 at 11:35 PM

Debbie McMennamy says: Like everyone else, I never authorized this scam and I am being charged. I want a refund immediately. Even this damn comment section is messed up and casing typos. I will report this. Contact me immediately via email.

Got charged extra

Posted on Dec 01, 2016 at 09:37 PM

Carolyn Wylie says: Unauthorized charges to my bank account. Request refund and discontinued use of my bank account.

Regarding subscription

Posted on Dec 01, 2016 at 09:24 PM

Jasmine Tekiyeh says: I cancelled my subscription for last three months. But I still get charged. Please take care of this. I got charged on 9/28 for 9.99. I got charged on 10/28 for 9.99 and then I got charged in 11/28 for 9.99. My visa ends with 4065.
My name is Jasmine Tekiyeh. Your contact number is not working.

Regarding cancellation of free trial

Posted on Dec 01, 2016 at 06:46 AM

Russel Yoder says: Please cancel my free trail. I do not want it anymore. Thank you. If you have any questions then please text me at 15703177***.

Getting charged for cancelled subscription

Posted on Dec 01, 2016 at 01:36 AM

Janell sales says: I have cancelled this subscription 3 times and somehow I keep getting charged. I would like to talk to someone about this. Please have someone get in touch with me as soon as possible.

Need to cancel the account

Posted on Dec 01, 2016 at 12:54 AM

Shane benally says: I would like to cancel and stop my Spotify as I forgot everything. Please help me do the same as soon as possible. Thank you in advance.

Getting extra charged

Posted on Dec 01, 2016 at 12:45 AM

Danny says: I have tried cancelling my subscription but I don't remember my username and password. It has been so long and I am tired of being charged for something I don't use anymore.

Need to inquire about transaction

Posted on Dec 01, 2016 at 12:05 AM

Yasmine S. Greene says: November 29, 2016, approximately 10 pm, attempted to register for 0.99 for 3 months trial. Screen kept freezing, and then loaded into the app. Now I experience internet interruptions, and I don't know whether or not the transaction was completed.

I really like Spotify, however I don't like the complications experienced operating the app.

Ms. Greene

Got charged for no reason

Posted on Nov 30, 2016 at 07:03 AM

SHERRY YOUNG says: Hello,
My name is Sherry Young. I am very concern. My daughter Ashley Young have put my credit card account with this account and was charged a monthly fee. When I contacted my bank I did not know at that time why I was getting a over far charge each month till I had the bank to investigate what is going on. Till they said Spotify is charging you monthly fee. I contact my daughter Ashley to see if she had anything to do with it. She said she will cancel the service this was in October. Now my bank just inform again you guys are charging again I need this to stop immediately. Call me as soon as possible at 773-554-*** or I will pursue charges right away. Cancel her account with my debit account attach to this account. I will contact the bank tomorrow in this matter. My last account number is 2560 in Marquette Bank. I want this matter to be taken care of as soon as possible. I thought it was cancelled till my bank contact me tonight as a red flag. I need all management and whoever in charge to take care of this soon or I am pursuing charges.

Login issue

Posted on Nov 30, 2016 at 02:29 AM

Victor jaramillo says: Having trouble to login and get in to my account. I am locked out and I need help from customer service. Please contact me at or 505- 459-8***.

Issue of login

Posted on Nov 29, 2016 at 06:55 AM

amanda miller says: I need to know how to be able to log into Spotify without logging into Facebook? Can you help me out with this? Please reply back soon.

Asking for refund

Posted on Nov 28, 2016 at 09:20 PM

Tracey hook says: I have been charged twice this month for service on 11/3/16 and on 11/28 16. Please refund me my money for the second charge or I will cancel my subscription.

Getting extra charged

Posted on Nov 28, 2016 at 01:43 AM

George peters says: My name is George Peters. I have been trying to cancel my Spotify account it will not let me do it with my cell phone. My birthday is August 10th, 1965 and I need to cancel this account it will not let me do it. My cell is 330-844-0*** if you need to contact me. Please cancel this subscription right away it says that I am getting Spotify for free but their billing my PayPal for $10 every month please stop it.

Need back the money

Posted on Nov 27, 2016 at 08:20 PM

Francine Taborn Cappe says: I am being charged via my debit card. I didn't sign
up for this. Please put my money back on my card ending with 8052.

Need the refund

Posted on Nov 27, 2016 at 06:33 AM

Nichole Rodriguez says: I want my money back. I am going to start a page to boycott you people. Do pay the money back as soon as possible.

Need the refund

Posted on Nov 27, 2016 at 02:12 AM

Simone Hayward says: I was charged for the month of October and November and I cancelled my subscription before the 30 day trial was over and I just noticed the 2 payments on my statement. I would love a refund.

About the app and listing feature

Posted on Nov 26, 2016 at 08:17 PM

Bubba says: Hello,
I love you all and the app. I am just trying to log back in and it won't let me do so. My phone number is 757-776-2***. Other thing that I love is the app. I am missing listing to my music. Please contact me. Thank you.

Got charged for no service

Posted on Nov 26, 2016 at 08:04 AM

Kevin D Walters says: Charged for service I did not sign up for. Spotify have charged me for the last 6 months. I can't even sign into Spotify because I don't have an account. When we spoke to the Spotify one of those days today and somehow you guys still can't manage your service and as a result I am getting screwed. Please stop charging me for a service I don't have and I will never have. I guess the next step is for me to cancel my bank account or credit card, debit card because you guys keep screwing me over. I am waiting for there to be a class action lawsuit against you. All by the way this has been going on for several months. This is beyond ridiculous.

Trouble in making sign up

Posted on Nov 26, 2016 at 01:33 AM

Rebecca Rafelson says: I am trying to sign up for family plan and system does not allow me. What is the matter? Please solve it out as soon as possible. Thank you in advance.

Need help regarding email

Posted on Nov 25, 2016 at 08:00 PM

Hyzeem banks says: I can't remember my email so I want to speak with somebody. My username is Zeemgotti123. Please help me find it as it is important.

Issue about service

Posted on Nov 25, 2016 at 04:02 AM

joan says: I paid for the service and you guys keep charging me. I don't have any service. What is the matter? Please respond as soon as possible.

Hacking issue

Posted on Nov 24, 2016 at 06:08 AM

Dale Roe says: My bank account was hacked by Spotify as of Monday 11/28/16. I was informed by my attorney that he wants all transactions and we will be sueing.

Issue of getting charged for no reason

Posted on Nov 24, 2016 at 04:29 AM

anil chitnis says: Spotify keeps charging my debit card. Even though I can't log in to my account. I don't remember what email or Facebook I used to sign up.

Got charged extra

Posted on Nov 24, 2016 at 12:12 AM

Terri Daniel says: I have been charged for two months now for a service I did not sign up for. I did not gave your company permission to bill my account. I believe my card information was used by someone other than myself. I have tried to contact you by phone but have not been successful.

Asking for service cancellation and refund

Posted on Nov 23, 2016 at 12:14 AM

Seneca Mumford says: My account has been cancelled I thought since July. I only agreed to basic not premium and I have been charged each month and do not even have log in information. I need my account cancelled and money refunded.

Cancelled the service

Posted on Nov 22, 2016 at 08:07 AM

Ana Ruiz says: I cancelled Spotify 2 months ago and you still charged me. Would you please stop it?

Got charged for nothing

Posted on Nov 22, 2016 at 07:31 AM

Marilyn Sharp says: My son signed up for the free month and cancelled at the end of the free month. I have a screen shot of this. Stop taking my money as of yesterday. I am telling my bank to stop payment on this. You need to say sorry for business because of all the complaints like mine.

Got extra charged

Posted on Nov 22, 2016 at 03:37 AM

Bill Leonhard says: My credit card is being charged and I did not authorized it. How can this be rectified? Please make a response.

Regarding password issue

Posted on Nov 22, 2016 at 01:55 AM

logan black says: It will not let me change password. No matter what I try from online choices. Please help.

Want back the account

Posted on Nov 21, 2016 at 09:13 AM

Brandi Elmore says: Need to get the account back. I never allowed you to have my information. You will be reported to the Better Business Bureau. I will call them. You are thieves.

Issue of password and account

Posted on Nov 18, 2016 at 10:56 PM

Isaac reed says: Hello,
I just got an iPhone and I forgot my password and my account but just yesterday I had purchased the family premium package. And now I don't know what to do because it is asking me to sign up again. And I have tried to reset the password and the account but still won't let me, please help. My old email is I had to do another Facebook account to, so please help. Thank you.

Looking for password

Posted on Nov 18, 2016 at 06:42 PM

Michael Cruz says: My name is Michael Cruz and I know I have or I sing in for a premium account. I know my user ID is Michael Cruz but I can't find my account password. Help me I have to e-mail. One is and the other is almost the same it is Can you help me and find my account password? Thank you. Please help me to get password. It is hard time I have been in the hospital for a month and Spotify gave me the support I need. God bless you all.

Praise for the service

Posted on Nov 18, 2016 at 07:07 AM

Robert Felt says: Well, I have had my Spotify for over 1 year and have had no issues once so ever. I love the service that I received especially when I am not connected to Wi-Fi.


Got extra charged for cancelled account

Posted on Nov 18, 2016 at 06:59 AM

Kimberly Dunker says: I had trial for a family plan and I had to cancel it on September 19, 2016. I cancelled at the end of August and is still getting charged since then. Please fix this as soon as possible. No reason for you to be taking money twice out of my account if I cancelled the plan. Please call me and fix this.

Got charged more

Posted on Nov 17, 2016 at 05:53 PM

cindy manske says: I am being charged 2 times a month for my Spotify account. Please contact me at 920-858-0*** to resolve. I am also not able to view new songs that I have added to my playlists when I try playing them on my phone. I have never had a problem with this before.

Charged for no reason

Posted on Nov 17, 2016 at 03:58 PM

Diane Mendez says: To whom it may concern at Spotify,
I cancelled my account with you all in September 2016 but you are still taking money out for something which I am not using. Please help with this.

Diane Mendez

Problem in making login

Posted on Nov 17, 2016 at 10:07 AM

Erica says: Every time, I want to log in and it says error or when I want to change my password it won't let me. What is the matter? Solve it soon.

Trouble in cancelling the account

Posted on Nov 17, 2016 at 03:32 AM

Gwendolyn A. says: Hello,
I purchased premium thinking it was something that I would use everyday but I have a change of mind and would like to delete my account. Unfortunately, everytime I go to try to login with my account that I have used, it does not recognize my information and it keeps withdrawing money out of my account. This is totally uncalled for knowing that you guys do not have a direct customer service line to help consumers when we have issues. You only lead us to questions upon other questions. I am frankly fed up with your website and how unhelpful Spotify is to as consumers. Give us an option in the beginning that we can cancel anytime but it is not easy to do so. This is the only way, I could reach someone within the department. I would greatly appreciate a response back. Like I have said logging in is difficult because it does not recognize my information especially my email.

Issue of charging

Posted on Nov 17, 2016 at 02:43 AM

Kevin Carlock says: I was charged for an extra month of premium. Please give me a call at 336-404-8*** and look into the matter. Thanks.

Inquiring about charges

Posted on Nov 17, 2016 at 12:55 AM

vince barnes says: I have some charges on my bank statement that are not ordered by me. I need to stop charges and service immediately.

Got extra charged

Posted on Nov 16, 2016 at 04:17 AM

Julie Pleshek says: My credit card is being charged for $9.99 and I do not have a Spotify account and never have. This card should not be used for any further purchases from Spotify. Please let me know why this is happening?

Account disabled problem

Posted on Nov 16, 2016 at 04:03 AM

Michelle Burton says: I was sent an email saying you disabled my account for using an unauthorized payment method. I have been buying Visa gift cards to pay this account for several months.

Please contact me to discuss this. It is impossible to get a human on a phone or even a phone number.

Michelle Burton

Need help to cancel the account

Posted on Nov 15, 2016 at 10:01 PM

Terry says: Need help cancelling a subscription and I don't know how to do it? Can you help me out? Thank you in advance.

Looking for refund

Posted on Nov 15, 2016 at 09:42 AM

Don Reiff says: Please cancel my free account that you have charged. My account was charged with $9.99 and I want it to be refunded back as soon as possible.


Posted on Nov 15, 2016 at 05:10 AM

Lidia Comp says: Why do I keep getting charged with 10.69? I have a free service and by the way the phones are not working when I call.

Regarding cancellation of subscription

Posted on Nov 15, 2016 at 03:27 AM

Shamara russ says: I want to cancel my subscription to Spotify premium. I don't remember signing up and it's taking money from my bank account. Thanks.

Trouble in using app

Posted on Nov 14, 2016 at 10:03 PM

Tricia Slater says: I am having issues with a playlist while playing ingredients from 1 to 3 songs then it stops and is on a different playlist. I have premium and I have never had this problem until last week. Please correct this issue. I love my Spotify.

Need refund

Posted on Nov 14, 2016 at 12:24 AM

Jervon Hollins says: Hello Spotify,
My name is Jervon Hollins and you guys took money off my card. I tried to cancel my free trial but it wouldn't let me so I really need my money back on there because I have a water bill that is due.

Need assistance

Posted on Nov 13, 2016 at 10:33 PM

Jaye says: I need assistance with logging into my Spotify account. I made a payment but I can't log in. Can you give me a call at 8042127***? Thanks.

Need assistance

Posted on Nov 12, 2016 at 08:25 PM

Greg wilson says: Hello,
I think I have two premium Spotify accounts that I am being charged for. I need to cancel one. My son set up a account and he used my credit card, but he doesn't know what username and password he used. What can I do?

Need account cancellation

Posted on Nov 12, 2016 at 07:41 AM

Marilyn says: Hello,
I have a membership and I wish to cancel but I am not able to since I have deleted my email account and do not remember my Spotify login information. The account I wish to cancel was under the email address which no longer exists. If you could cancel this account then please do the same. Thank you.

Issue of getting charged

Posted on Nov 11, 2016 at 09:19 PM

Orlando Rivera says: I have premium but forgot my username and password. I am still getting charged monthly for the service. May I know what is the matter? Please fix it soon.

Need to know the account status

Posted on Nov 11, 2016 at 08:28 PM

Kevin Cashman says: My daughter has tried three times now to sign for your premium service which comes with one free month and then a $10 monthly charge. She has had no indication that the service is working. I want to make sure that there are not three new accounts charged to my credit card. Her user names that have been used are S.Cash19 and sarahcashman19. Could you please let me know the status of this account?Thank you.

Regarding album play in account

Posted on Nov 11, 2016 at 01:30 AM

RONALD L BROWN says: I was sent an album to play in my email. The computer states that I need a flash drive and then opens Spotify but it is not play. I also have an account. Please fix.

Ronald Brown

Need account cancellation

Posted on Nov 10, 2016 at 03:40 AM

Cindy McKnight says: I need to cancel my account. I have tried to log into it to no avail. My card is being charged monthly. Please cancel it and stop charging the account.

Looking for information

Posted on Nov 10, 2016 at 02:51 AM

Tiffany tyson says: My name is Tiffany. I have been getting charged from your business for two months now and don't know how my card number was issued to your buisness. Would like further information as why I am being charged for something I know nothing about and would never use.

Issue of refund and subscription cancellation

Posted on Nov 10, 2016 at 02:09 AM

Mandy Mckinney says: Hello,
I am under my fiancees family plan and have been charged. I should not have had any charges applied to my account since I didn't agree to anything nor would I pay for your service. I would like to request a refund. I am logged into the app and there is no option to contact customer support and when I try to email from the form I found it tried to log me in using a Facebook profile that isn't even mine with no option to change it. I can't cancel the subscription since its not one of my subscribed purchases and I am extremely irritated. Please tell me what I need to do to get a refund and avoid future charges.

Query and trouble with playlist

Posted on Nov 09, 2016 at 03:51 AM

Sylvia Flores says: I have an account with Spotify, but I am having trouble loging in. I had my app and when I open it I would have all my songs but playlist are gone. I am paying for Spotify so where is all my music? Please tell me how I can log in so I can listen to all my downloaded music I have? Email me and let me know.

Issue of getting billed for no reason

Posted on Nov 09, 2016 at 02:50 AM

Linda G Moore says: The account was closed and you guys still took money out of my account on 2 different occasions. I would like to have my $21.11 deposit and put back into my account from September 3rd and September 6th with each amount to be $10.55. I have had this problem with you guys once before. I am not sure how or why you keep billing me? Please stop it. Thanks.

Need cancellation of service

Posted on Nov 07, 2016 at 04:58 AM

Matthew Johnson says: Need to cancel premium Spotify account with username young._.jimmy. Charged to account ending with 1671 Mastercard. Contact me as soon as possible at 4434092*** and cancel.

Need to change email and password

Posted on Nov 06, 2016 at 11:10 PM

Larry Bugni says: Hello,
My name is Larry Bugni. I have an account with you guys but had to reset factory settings in my phone. And can't remember any of my information. I don't want to cancel just want to change email and password. Thanks.

Larry Bugni

Looking for refund

Posted on Nov 06, 2016 at 01:21 AM

Ivan lopez says: Hello, I need my refund back for last month and of this month. I was on a free trial, please send my money back. I can't afford to pay 10.00 a month. My number is 4849485***, 7065845***. Give me a call or email me. Refund me as soon as possible.

Need back the money in account

Posted on Nov 06, 2016 at 12:12 AM

Diane Fontana says: Hello,
My name is Diane Fontana. I am a Spotify customer and I would like to know why are you charging me with $9.99 twice every month. You have done it for 2 months straight the month of October and this month. I am only having use one account so I don't understand why I am being charged twice. Yes, I like Spotify and I like to play my gospel music but that is all I use it for nothing else. You have overcharged me with $39.98. I would like for you to put it back into my account now. I don't want to have to get a lawyer on this 65 years old and I live on a budget. Could you please be so kind as to go in and find out what the problem is? I only use one Spotify and that is to play my music. Thank you for returning my money.

Diane Fontana

Filing a complaint

Posted on Nov 05, 2016 at 12:59 AM

Robert Atkins says: I just wanted to say that I am reporting about you guys to the Better Business Bureau. I can see that I am not the only person that can't get ahold of your offices after having difficulties with payments. Absolutely bad business. Get a number that people can contact your company through. Its unfortunate because I love the services provided, I just don't really care to get charged four times in one month for it.

Complaint about getting extra charged

Posted on Nov 05, 2016 at 12:10 AM

Frank Fergson says: I have been charged for 4 times and did not want the service after my free trail. I don't know what my account information is. How can I find out, what it is to rectify this problem?

Regarding getting charged for cancelled account

Posted on Nov 04, 2016 at 10:51 PM

Ashley Bragg says: I can no longer log into my account. A message comes up telling me my information is wrong. I cancelled my subscription months ago and I am still being charged. Please email me back.

Looking for refund

Posted on Nov 04, 2016 at 01:33 AM

Lequen harper says: Spotify has charged me three times this month and I would like my money back. Please look into the matter and refund me.

Need account cancellation

Posted on Nov 03, 2016 at 09:54 PM

Mandy Lovee says: I made a Spotify account using the free trial. Then it logged me out since I hadn't upgraded to premium. I couldn't remember the password or username so I made a new one and upgraded this time but it still logged me out. I have no way in getting back into either accounts so I just want to close the account so that I won't be billed each month. Thank you please get back at me.

Regarding charged

Posted on Nov 03, 2016 at 09:17 PM

Cristina says: The only solution to all this is cancelled with all cards. That way they can't charge them.

Need the refund

Posted on Nov 03, 2016 at 04:39 PM

Denise Robicheaux says: I was charged with $9.99 for service I did not ordered. I want this taken care of immediately. I am on a fixed income and need that 10.00.

Getting charged extra

Posted on Nov 02, 2016 at 08:53 PM

Stacey Lott says: I recently switched my normal Spotify to a family and I am not getting charged correctly. Why is it so? Keep check on it.

Provide customer contact

Posted on Nov 02, 2016 at 12:06 PM

Randi says: I have tried calling the number listed for customer service numerous times but always get a busy signal. What is the matter? Please help.

Need to delete the premium

Posted on Nov 02, 2016 at 05:55 AM

Terri Graham says: I didn't order premium. I want it deleted as soon as possible. I forgot login name and my new email is whereas the old one was

Regarding making an update

Posted on Nov 01, 2016 at 10:55 PM

Patricia Engatta says: I need to update card. Unless you do you will not be able to take payment. Contact me at 7144158024.

Need help

Posted on Nov 01, 2016 at 07:11 AM

Pat Barclay says: I lost my information and cannot get into my account. Can you help me out? Please do the same as soon as possible.

Got extra charged

Posted on Nov 01, 2016 at 02:34 AM

Jonathan Fields says: I cancelled my account 2 months ago and got charged for this month but they didn't charge me for the last month. What is the matter, do inform me?

Need assistance from customer service

Posted on Nov 01, 2016 at 12:07 AM

jimmy delisi says: I am having a problem with putting Spotify on my devices in my house and none of the solutions online work. This is becoming frustrating and it is probably something very simple. So can I please get a customer service on the phone to help me? My number is 941-713-7*** and my name is Jimmy Delisi. Thank you so much.

J. DeLisi

Need to contact for payment

Posted on Oct 31, 2016 at 08:23 PM

Gerardo says: I am trying to speak to someone so that I can pay my account. Please get in contact with me via email. Do reply soon. Thank you.

Complaint regarding service

Posted on Oct 31, 2016 at 07:14 PM

Steve says: Spotify's direct support is impossible to get to. I had a simple question that no board addressed, working 2 hours on. I am done. Going to list the best songs I want and then go by them from Apple or Amazon. These people don't care and they are horrible.

I wanted to add another device to Spotify. I deleted one which now gave me two devices. I tried everywhere for a button, image, url but can't reach.


Posted on Oct 31, 2016 at 04:13 AM

Lonnie Hegwood says: I see I am not the only one having problems with Spotify. But you don't have to stop payment I will have that done through my bank. Thanks for your not helping.

Looking for account cancellation

Posted on Oct 31, 2016 at 04:09 AM

Lonnie Hegwood says: For the past two months, I have complained to the company that I am unable to listen to my music through my mobile phone. I have done all that was asked including resetting my password on Facebook, and still I keep getting the same response whenever I try to download any music to my mobile device. I am constantly receiving the upgrade to premium message. This is becoming very annoying and I am considering and cancelling my subscription to Spotify and join Amazon. So with respect I am asking that you cancel my subscription and no longer charge my account.

Need help with premium pack

Posted on Oct 31, 2016 at 02:57 AM

judith a Simon says: I have purchased a Premium Spotify and do not know how to find a song that I am hoping to listen to prepare for a Chorale group I belong to. Help please or cancel.

Need account cancellation and refund

Posted on Oct 31, 2016 at 01:35 AM

Denise DiMare says: How come I can't cancel my account which cost me 20$ a month which I don't understand. I have tried everything else you can call me at 978-876-0*** or email me at
I need the issue to be resolved immediately. I will post reviews all day and tell everyone I know that considering using you. How you trap people, job and their bank accounts because I am not the only one having this problem. Please get back to me as soon as possible. Your phone number is busy 24/7. Thanks again. Please don't make me call you daily.

Need to stop taking credit from card

Posted on Oct 30, 2016 at 03:10 AM

Charles Gegenheimer says: Hello,

My daughter used my credit card to get Spotify, and I do not know how to stop the charges. Your phone number has been difficult to find, but I finally have it. It rings busy. I want to stop all charges and don't have the capability to do it online.
I need to stop charges to my credit cards immediately, and have been trying to accomplish this for months, but get completely stymied by your website which does not have any email or phone contact. My return email is

Thank you,
Charles Gegenheimer

Regarding money debit without concern

Posted on Oct 29, 2016 at 11:45 PM

steph Blankenship says: I want some one to call me. I have cancelled it and you are still charging me. I just got charged twice today. Call me at 4275315***.

Want help

Posted on Oct 29, 2016 at 08:52 PM

shanon smith says: Why is it so hard to get help from a company this large? Call me at 414-426-7***. Please do reply soon.

Need contact information

Posted on Oct 29, 2016 at 08:43 PM

Sheila mll says: I cannot choose my songs. It only lets me shuffle. I signed up with customer care and everything.

Require service cancellation and reimbursement

Posted on Oct 29, 2016 at 03:42 AM

J Danisan says: Reading some of the emails in this chain, it seems like everyone has a billing problem, and I am not any different. I have been charged for months after months for something that I am not even interested. May be I was at one point as a trial. Have not agreed on monthly fees. Please cancel my membership and credit all the fees collected. Call me at 818 6258*** if needed.

Got extra charged without permission

Posted on Oct 29, 2016 at 01:38 AM

David Shaffer says: I have been charged from my card for Spotify but I never gave anyone my card number. I want to know how this happened?

Need refund

Posted on Oct 29, 2016 at 01:32 AM

Olivia R Higgins says: You all charged me twice and took money of my card within a week. I need my money back as soon as possible. Do the same soon.

Login problem

Posted on Oct 29, 2016 at 12:49 AM

Dedrick Woodberry says: I can not log onto my account. I need somone to contact me as soon as possible to deal with the trouble.

Regarding debit of credit from stolen card

Posted on Oct 29, 2016 at 12:01 AM

Joanne Gillingham says: My name is Joanne Gillingham and I am writing this email because this service appeared on my credit card statement. Please be advised that my credit card was stolen. The date of the transaction was October 24. I have reported this and other transactions to Credit One, the last 4 digits of the credit card is 7475. Please get back to me as soon as possible as I am not paying for this service.

Issue of service cancellation

Posted on Oct 28, 2016 at 10:57 PM

tamika barge says: I have been trying to contact by phone but phone is always busy. For the last few months, I have been trying to cancel the service. Your login do not remember me and none of my email or Facebook but you remember my credit card.

Need to cancel the service as got charged extra

Posted on Oct 28, 2016 at 10:22 PM

Mary Workman says: I am upset that there is no way to call anyone or request a refund. I did the free trial over two months ago and at the first week I liked it and then I forgot about it and I got charged. The way I see it is fine okay I will let that one go. I figured I would give it another shot. Maybe listen to it for 5 minutes before realizing that there was no music on there that I really like. Was trying to cancel through my phone but it would not let me and I do not have access to a computer. I ended up forgetting about it because once again there was no number to contact anyone and I am one of those people that I like to talk to a human being. Today I got charged again. I do not want to pay for service that I do not use nor like. Even Sirius XM has contact numbers and lets you cancel. The only one that now I can find for Spotify doesn't even work.


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