Smule Customer Service Number

Average: 1 (36 votes)
31 Reviews

Smule Overview

Smule is a famous private company that is involved in the mobile app development operations. The company was stated by Jeff Smith & Ge Wang in 2008. Presently, the company has employed around 100 people in their various departments. Since its launch, the company has created a great variety of social music making an app for Android, Kindle Fire, & iOS. Some popular apps developed by this company include CineBeat, Magic Guitar, Auto Rap, Sing! By Smule, Magic Piano HD, LaDiDa, Glee Karaoke, Beatstream, I Am T-Pain, Ocarina 2, Mad Pad & many more.
One interesting fact about the company’s apps is that more than 1.5% of the total population in the world have used their apps that is quite amazing. They are working with a mission to create music apps for the various communities. The company’s board of members include David Cowan, Tom Ryan, Poshu Yeung, Mike Zappert, Elizabeth nelson, and Dr. Jeffrey C. Smith. The company was even included in the Forbes list of Most Promising Companies in the United States. The major competitors of this app development firm are DJiT, Saavn, Gaana, & Singa.

Smule customer care number 6411

Smule Other Details

The corporate headquarters of the company is situated in San Francisco, California, United States, The Chief Executive Officer of this firm is Jeff Smith, whereas their Chief Financial Officer is Chris Hollenbeck. Smule has created music apps for a variety of languages that include Hindi, English, Tamil, French, & Italian among others. They have created mobile applications for both Android as well as iOS platforms. The company’s apps are known to give access for the users to a recording studio through their apps.

Conatct detail of Smule

  • Address

    Smule, Inc 139 Townsend Street Suite 300 San Francisco, CA, 94107

  • Contact Number

    +1 415-371-1516

  • Email Address

  • Website

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56% Automated

50 reported this number as automated

6% Collection

5 reported this number as collection

1% Legitimate

1 reported this number as legitimate


3% Marketing

3 reported this number as marketing

10% Scam

9 reported this number as scam

24% Other

21 reported this number as other

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comments (31) on Smule Customer Service Contact Number

Need assistance on query

Posted on Dec 03, 2016 at 02:44 PM

anandavasan says: I couldn't access my all songs on Sumle if I enter debit card details it is coming with error and internet banking also. What can I do for it?

Got charged extra

Posted on Dec 03, 2016 at 01:02 PM

pandey anuj kumar says: Sir,
When I am starting my own singing in solo or any one then it is asking about 55 rupees for starting that but after doing all the concept by my ICICI card nothing is happening. But money has been deducted three times about 51 rupees but still my own song creation has not started. Please help me.

Need the VIP service

Posted on Dec 02, 2016 at 07:07 PM

Hafizah says: I cannot pay the payment for first and second method. Why so? I want to be VIP. Please help me.


Posted on Nov 25, 2016 at 03:04 PM

aswin says: I need to become a VIP user but I can't. Why I does not get accepted for Google play balance?

Need the VIP access

Posted on Nov 13, 2016 at 11:22 PM

rahl says: Hello,
My name is Shona. One week back, I registered for VIP access but till now I didn't get VIP access. It is now showing VIP access. My id is Shona31194_ftb. This is Rahl, her brother.

Matter of making a purchase

Posted on Nov 13, 2016 at 11:15 PM

Samuel Abhishek says: I am unable to purchase with my MasterCard debit card. I am putting the right information even though it is prompting me to correct it again and again. I am tired of doing the same again and again.

Issue regarding being charged for free trial

Posted on Nov 12, 2016 at 10:57 PM

Tara Keasey says: Hello,
My name is Tara Keasey and I was using the app Smule sing, and I did the week free trial, and it charged me for a month and the week, and I even uninstalled the app. Is there anything you can do? I thank you for your time. It is greatly appreciated.

Forgot email and password

Posted on Oct 16, 2016 at 10:58 PM

amir says: I only remember my Id for smule sing but I do not remember my email and password. My Id is GLOCK_amirshah. Please help me out.

Need to cancel the free trial on app

Posted on Oct 16, 2016 at 07:52 AM

Christinebrazauckas says: My name is Christine brazauckas and I downloaded an app called smule piano app. I don't want the 7 day free trial so can you stop it please and thank you.

Need unauthorized charging to be stopped

Posted on Oct 13, 2016 at 07:55 PM

Laurie Lee says: Stop charging me. I keep getting 2.99 taken out of my account every month. I need it to be stopped. My number is 850-291-0***. I have sent a request form to cancel in but keep getting a charge.

Laurie Lee says:

Posted on Sep 22, 2016 at 12:46 AM

I am being charged by smule. I am not sure why it is on my phone. Please immediately delete and stop charging. Thank you. My phone number is 850-291-0***. For any question or concern contact me there.

Rachel says:

Posted on Sep 09, 2016 at 07:54 AM

Hello, my daughter is wanting to join accounts for her account. She has a new iPad and can't find her account and we don't want to pay again. User name is Can you help? 801-822-7196.

Beverley sharo says:

Posted on Sep 08, 2016 at 02:48 AM

Hello, I am a member of smule I have had a lot of trouble from a woman name Jojo saga witch She as been coming in my songs leaving nasty comments for a long time you frozen go to account because all her friends reported her but you have never frozen her accounts she as lots of accounts she came on my song to night leaving a comment on the 7 Sep I sent you this She is very cleaver she comes on song leave message lets me read it then deleted storm so you don't see it she as not been on my songs for 2 months but now she is starting again I do not lie & I don't want all this rubbish all the time it's getting me sort this woman out down Its not fair thank you.

Rosalyn agilar says:

Posted on Sep 03, 2016 at 05:28 AM

I've been trying to cancel my subscription but there no option. it gives me a link but i always comeback to the beginning. please cancel it..

Ariel says:

Posted on Aug 01, 2016 at 02:58 AM

Do you ever answer you're emails? I have messaged you guys plenty of times! I have been on smule and have paid for the full year subscription and you're saying my VIP has expired. I got a new phone and apparently it won't restore my VIP. please fix this! We pay money for this app and I'd like to reap the benefits of that of which I paid for!

Lisa Jenkins says:

Posted on Jul 28, 2016 at 07:29 PM

Hello I renewed my subscription today for 4.99 a mo. It was 2.99 a month before why the hike in monthly pay? And why is it not showing immediately my V.I.P. status?

Elaine Miller says:

Posted on Jul 27, 2016 at 01:28 AM

I have been wanting to cancel my auto pay from my bank. I want it taken off. You have sent me directions that I do not understand. Please call me at 440-885-5594...

Sharai says:

Posted on Jul 02, 2016 at 08:16 AM

Sent several emails! The first one was over a month ago!!! There is something wrong with my acct! Please fix my VIP all access pass!!!! I've paid for the year and i have until November left!!! It says its expired!

Appolo says:

Posted on Jun 22, 2016 at 02:27 AM

I just found out that's I have been paying this vip subscription for a long time.Please cancel my VIP subscription.Your company automatically been charging me for vip Access without letting me know.And I need all my refund.Thank you.

Tammy Miele says:

Posted on Jun 09, 2016 at 11:16 PM

I signed up For the monthly VIP plan. The last several weeks I have been charged the weekly plan on top of monthly. I can see with other similar comments,i may need to reach out to the Better Business bureau.

Nora bradley says:

Posted on May 14, 2016 at 04:27 AM

my name is Nora Bradley, I am VIP, it want let me access all songs, and all of my recordings and contacts are nowhere to be found, please help me, 912 334 4251.

Nora Pickett says:

Posted on Apr 16, 2016 at 10:23 PM

I have contacted Apple iTunes 10 times last month by email and your company by email twice in the last 3 weeks to cancel my child's ongoing subscription but I am still being charged for it! She even deleted your app from her iPod as I never approved an ongoing charge to my visa but your company is still charging me! I would like to request a refund for all charges on my visa! My latest order ID is MHDTDG2J6W. Thank you for rectifying this situation at your earliest convenience!

Tina Ellis says:

Posted on Apr 08, 2016 at 03:21 AM

I have a amulet subscription and my phone went out when i logged in from my replacement phone it acts as though Smile doesn't acknowledge my karaoke subscription that doesn't expire my old phone was an iPhone 6 + my new phone is an Android however my subscription should still be attached to the same account I'm wondering why it's asking me to purchase a new subscription I shouldn't have to purchase a whole new subscription just because I'm changing brands of phones I've already paid my $40 for the year and I still have some time on my current subscription that I would like to use there should be some way for your system to recognize my account and my already existing subscription once I log into the app itself.

Lynn kaminski vorholt says:

Posted on Mar 14, 2016 at 05:18 AM

I need two of my accounts under one. Since i got a new phone not all of my apps transferred correctly. Could you put my account that says lynnkaminski vorholt.

Jannielou says:

Posted on Mar 11, 2016 at 01:52 PM

I would like to cancel my subscription. Please as soon as possible. Thanks!

awilda says:

Posted on Mar 03, 2016 at 11:47 PM

I've paid for my VIP to be renewed they took the money to of my bank account and i still don't have VIP, i didn't pay a week i paid all year and nothing sent emails and no respond.

Joycelynn Flack says:

Posted on Feb 26, 2016 at 01:17 AM

I purchased a 7.99 package via itunes store and have not been able to use it on my galaxy# I used same email and acct info

Shaikh Wahid Malik says:

Posted on Feb 19, 2016 at 09:15 PM

Please solve my problem, my all access pass is not work every time show my credit card invalid credit card number please help me I don't know VIP pass subscription please.

Sharon Boyd says:

Posted on Dec 14, 2015 at 08:13 AM

My granddaughter took a subscription on August 5th to magic piano without my permission. I have been trying for 2 days to cancel and cannot figure out how t do it. My granddaughter is also confused on how to cancel it. I am not paying the $2.99 fee.

Meagane says:

Posted on Dec 01, 2015 at 04:19 AM

I have not been help by Smule with my issues. I can not follow anyone back. I keep getting error updating! your request no one wants to help me with my issue at all. I may call corp if not assist by online customer service.

Darrin Blevins says:

Posted on Sep 23, 2015 at 12:57 AM

I can't update my smule account because it keeps saying problem with prior billing issue? I thought it was 39 dollars for a year and there are a lot of charges on my account? Please let me know what the deal is. Thanks


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