Smule Customer Service Number

Average: 1 (33 votes)
101 Reviews
Smule

Smule Overview


Smule is a famous private company that is involved in the mobile app development operations. The company was stated by Jeff Smith & Ge Wang in 2008. Presently, the company has employed around 100 people in their various departments. Since its launch, the company has created a great variety of social music making an app for Android, Amazon.com Kindle Fire, & iOS. Some popular apps developed by this company include CineBeat, Magic Guitar, Auto Rap, Sing! By Smule, Magic Piano HD, LaDiDa, Glee Karaoke, Beatstream, I Am T-Pain, Ocarina 2, Mad Pad & many more.
One interesting fact about the company’s apps is that more than 1.5% of the total population in the world have used their apps that is quite amazing. They are working with a mission to create music apps for the various communities. The company’s board of members include David Cowan, Tom Ryan, Poshu Yeung, Mike Zappert, Elizabeth nelson, and Dr. Jeffrey C. Smith. The company was even included in the Forbes list of Most Promising Companies in the United States. The major competitors of this app development firm are DJiT, Saavn, Gaana, & Singa.

Smule customer care number 6411

Smule Other Details


The corporate headquarters of the company is situated in San Francisco, California, United States, The Chief Executive Officer of this firm is Jeff Smith, whereas their Chief Financial Officer is Chris Hollenbeck. Smule has created music apps for a variety of languages that include Hindi, English, Tamil, French, & Italian among others. They have created mobile applications for both Android as well as iOS platforms. The company’s apps are known to give access for the users to a recording studio through their apps.

Conatct detail of Smule

  • Address

    Smule, Inc 139 Townsend Street Suite 300 San Francisco, CA, 94107

  • Contact Number

    +1 415-371-1516

  • Email Address

    copyright@smule.com

  • Website

    www.smule.com

Identify this call type

Click on the type of call you are receiving to help identify the caller.

56% Automated

45 reported this number as automated

5% Collection

4 reported this number as collection

1% Legitimate

1 reported this number as legitimate

 

4% Marketing

3 reported this number as marketing

9% Scam

7 reported this number as scam

26% Other

21 reported this number as other

 
 
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comments (101) on Smule Customer Service Contact Number

Payment DP

Payment

Posted on Jun 11, 2019 at 12:13 PM

Janardan Pathak says: M complete the payment 2 time but my subscription is not open plz subscription open now

Payment Complaints

Frequent breaknmm

Posted on Jun 06, 2019 at 06:33 AM

H says: No response.no is not existing.unable to record for past ,10 days. Sent e mails.no response. Fedip

diducting my amount

Posted on Jun 04, 2019 at 03:40 AM

vishnu says: i was recharge the vip smule not active but diducting money my account .....plz stop subscription..i want returnt money or active smule in this amount 55 rupees

diducting  my amount Complaints

Pissed

Posted on Jun 03, 2019 at 10:57 AM

MARGi says: Hey I Just Paid For A VIP Sbscription $30 For 3 Months And Its Not Letting Me Sing

No VIP when money was taken

Posted on May 31, 2019 at 10:44 PM

Chandra wisby says: I been a VIP on your app for months now but I noticed this month you all have taken money out of my checking account three different times causing an overdraft fee in the process of doing so and I am not receiving any VIP benefits on your app am very unhappy about this

WANT TO SUBSCRIBE

Posted on Mar 26, 2019 at 11:17 AM

Biswanath Sarkar says: Respected Sir,
Myself Biswanath Sarkar of Haldia, West Bengal, India. I have already a profile in Smule singing named 143 BISHU.I wnat to get the facility of solo song recording.I want to subscribe. I have net Banking facility of HDFC BANK. I have tried several times also,bt in vain. So suggest me. My contact number 8250044037.
Mail Id - minushanti@gmail.com

Ripped off

Posted on Mar 26, 2019 at 08:37 AM

Sean Colig says: You offered me a free VIP 7 day trial on my smule app, charge me over $15 immediately and then cut me off the following week Monday March 25? I signed on for the free VIP on Sunday March 17th. You charged me $15.40 without giving me my free week and made me immediately pay $15.40 for one week. I’m very upset about this.

Payment issue

Posted on Mar 18, 2019 at 10:20 PM

Balaji says: Pls close my account and Stop my Auto debit payment

Complaining about the withdrawal from the account

Posted on Mar 15, 2019 at 07:50 PM

Ameya Kathale says: Hey guys, i was using smule 8 months ago i subscribed then and soon i deleted the app. After that it has been 7 months you guys are still diducting money from my account. I canceled my subscription please do stop diducting money from my account, it has been more than 8 months. Please do the needfull

Complaining about the withdrawal from the account Complaints

Please check my followers is not increase

Posted on Mar 13, 2019 at 11:09 AM

Ranjeet Singh says: My followers are not increase please check my profile ranjeet1378 in smule

Miscreants in Smule

Posted on Mar 03, 2019 at 08:41 PM

Iscreamriver says: Request Smule to trace smuleans who have no invites, songs or joins in their profile. The profile is absolutely empty. These are miscreants. Request you to ban or block such IDs as there are many such IDs creating nuisance.. e.e. @pallavirohit1, linanaina1... Request to block/ban such blank profiles

Amount diduction DP

Amount diduction

Posted on Mar 03, 2019 at 12:42 PM

Rakshith Acharya says: Hi.. 2 times in activated. In subribe for 110rs but not Activated in mbl.. Pz humble to request 110rs and again 110rs refund the amount.. And another one case..is smule, costumer care service center trying to this nbr 1800 but call was not connected.. Pz response the smule.. Department....
REGARDS, rakshith Achar...
rakshithacharya230@gmail.com.. This i email id

Amount diduction Complaints
Error on uoloading DP

Error on uoloading

Posted on Feb 22, 2019 at 05:31 AM

Mayra Cambuston says: Hello
Can you fix my smule profile? When I post or record a song says that is uploading and I have somemany days like this

Error on uoloading Complaints

deactivate app and stop dedction of amont

Posted on Feb 06, 2019 at 04:34 PM

VIKASH CHANDRA says: please deactivate my smle app and stop dedction of amont Rs110 pm from my accont. my ID is chandraikash197

Vikash Chandra

Binu Nair says:

Posted on Jan 18, 2019 at 07:22 AM

Pls send india c. care no in my mail id.. binunidhi@gmail.com.... My complaint is .. Two time iam recharge my acct 110/- but not active .. Smule.. vip.. mode.. Acct debit my bank acct total 220/-....

Binu Nair review
Requesting for deactivate smule google pay DP

Requesting for deactivate smule google pay

Posted on Dec 27, 2018 at 01:19 PM

Vinu Vinusha says: Plz deactivate my smule google pay Im not interested to use the app so please deactivate it do not deduct my amount I'm kindly requesting you

Thank you,

Smule

Posted on Dec 10, 2018 at 08:39 PM

Paula Stewart says: You charged me 2x and the first one was an outrageous price compared to the other one. Then you said NO commercials and there is like 3 or 4 of them. Ok and for some reason the song is cut off ok r paused 3 or 4 times. Then when I looked for the number it is impossible to find. I love Smule and the friends I have on there. I just wish you could fix it for me.

Stop the account

Posted on Nov 26, 2018 at 01:52 PM

Vinitha says: Please stop my account in smule and then automatically amount in debit in my account pls stop tha account
Mobile number :8072565302

Refund on Android

Posted on Nov 22, 2018 at 11:10 PM

Danny Miller says: I’ve been paying for the subscription on android which I don’t use and need the money bk

As I now have a iPhone so. Can link the refund with iPhone so I can use the vip

doble billing

Posted on Nov 22, 2018 at 10:52 AM

Pendyala Pradeep says: Sir, I am being charged every month smle sbscription of rs 110 despite I being a VIP sbscriber after payment of my annal sbscription...my Smle Inc 8558363987 and seq nmber is 831147286526

Payment

Posted on Nov 17, 2018 at 09:55 AM

Maureen bayla says: Not yet calling , I just want to know why smule singing app didn't collect my monthly payment via phone number which I subscribed..I supposed to be charged by now to continue my VIP membership.. Please help me ..That would be all ..Thank you .

Stop account

Posted on Nov 04, 2018 at 07:27 AM

Bikash Biswas says: Stop the Smule account because automatically pay

Block my smule app

Posted on Oct 28, 2018 at 07:39 PM

Rupen Chhetri says: I complaint to SBI bank, I'm going tomorrow . Please call back 8309493918

My song not uploading76

Posted on Oct 22, 2018 at 07:28 AM

murukan tvm says: I cannot upload my song.. Always show upload on queue.. Last 3 days i have this problem

Problem in saving smule recordings

Posted on Oct 21, 2018 at 10:56 PM

Srinivas says: Hi I am srinivas. I am not able to save recordings in smule. Please help

Payment for vip

Posted on Aug 03, 2018 at 01:28 PM

Sidharthan says: Today I am indian Rs 149 but there is no response for updating of my smule to VIP please consider and refund me balanCe mony
with regards
Sidharthan.v.m
+919633228861

Recover smule account DP

Recover smule account

Posted on Jul 18, 2018 at 12:56 PM

Debbie says: I want to log back into my smule VIP account but it won't let me. Please help. I don't remember which email I used or remember password. My user name is Debbiehoffman7

Fraud

Posted on Jun 28, 2018 at 09:39 AM

Venkatesh an says: Rs 110 is taken from my icici credit card account.. i do not authorise. Please refund. Do not take any more amount. I had paid 320 on my own. Theteafter i have not initiated any amount. Pl cancel my future dubsrcription snd regund this 110.

Singing

Posted on Jun 16, 2018 at 02:40 PM

Ganesan says: How do I use my I pad, Apple to sing Hindi film songs both here and in Sanfrancisco in the next 2 months.

Noice

Posted on Jun 06, 2018 at 08:04 PM

Mannu K Das says: Hai,
This is mannu .k das from India. My problem is a noice coming from smule song recoding time. I am check my two earphone but repeted the same camplaint.last i wil try without ear phone again same complaint.i will check my voice recorder in my moble .its clear no problem in recording.i am attaching my audio .pls solve my issue as soon as possible

With regards
Mannu k das

Noice

Posted on Jun 06, 2018 at 07:34 PM

Mannu K Das says: A noice coming from my vocal sing time .I am check my two ear phone & without ear phone same complaint repeted . I check my voice recoder no problem in my recording .pls solve my camplaint as soon as possible.

With regards
Mannu k das

UN subscribers account

Posted on Apr 15, 2018 at 02:17 PM

PRATAP SINGH MEGHWAL says: I m not using this application on my account but every month I have charged with rupees 55 from my sbi credit card .so please immediately stop this deduction and unsubscribe my account.as soon early.

Not getting vip benefits

Posted on Mar 22, 2018 at 08:08 PM

sdsarojini says: For Jan, Feb and Mar 2018 I am paid Rs.55/- for vip status without any vip benefits. Today paid annual subscription Rs.550/- but cant get vip benefits such as solo sing customize profile etc. So please refund all subscriptions so far made by me.

Not connecting

Posted on Mar 18, 2018 at 10:03 AM

Rajkumar Adhikari says: I m using iPhone 7+ & I m using air pods but I m singing this I pods going disconnect plz hlp me

How to reset my account

Posted on Mar 11, 2018 at 07:02 AM

Krishna priya says: Pls help me that i have lost my sim...So i couldn't login my smule account how to reset my account....

taking my money no vip

Posted on Mar 10, 2018 at 11:32 AM

tammy rogers says: i am sick of getting ripped off by this app even i have to give yo people premissiom to take money for my vip yo took it march 4th 2018 and now no vip please give me my month or my money back yo people have took money from me 3 different times and i had no vip i have even payed twice a few times please fix my game and no one ever anwsers yor emals and the phone # give dose not work my accont is annierogers632 please fix this !!!!!

3 months VIP subscription paid but not able to use

Posted on Mar 04, 2018 at 02:23 AM

Sanjeev Divyadarshi says: Please check , I have paid 3 months subscription for VIP facility.but I am not able to use it . Kindly see what's the issue.

S.Subha lakshmi says:

Posted on Feb 28, 2018 at 08:34 AM

I couldnt make a payment to my smule account.Kindly help me out.

Recovery request of deleted songs

Posted on Feb 28, 2018 at 02:23 AM

R Rajesh says: Dear sir
I accidentally deleted few songs from my smule profile and I request your himself to please recover those songs back in my profile.
Please help

Facing some technical issues

Posted on Feb 19, 2018 at 03:36 AM

Ravi says: I am VIP member of smule and I am facing some problem regarding posting the song. Yesterday I have posted 2 songs (bebe rexha in the name)which later says almost ready processing with quilaty improvement but now I don't see them at all in my list and beside when I am clicking on any posted song from my list some how it is playing some other song so I request you to resolve my problem at the earliest

Kannada

Posted on Feb 19, 2018 at 01:03 AM

Shivu Rx says: Plz my account Vip conect My airtel billing smule sing app

Re accont

Posted on Feb 15, 2018 at 12:16 PM

Elaine Volpe says: I cancelled my smile account but did not get email confirmation

ercell says:

Posted on Feb 14, 2018 at 01:01 PM

If you have 3smule accounts all of them are you and youwant them combined into one because its the same person

Malicious hack of Sing

Posted on Feb 09, 2018 at 03:01 PM

Melanie Lawrence says: I was looking at a profile of someone who had joineD a friend's song (Gilliam) song. He was dancing. When I selected his profile my screen started flashing and it locked Sing with a "Magic Mystery" error message or such. I have deleted the app and I powered down my phone. Please respond!

CANCEL MY ACCOUNT

Posted on Feb 09, 2018 at 12:20 PM

Mollie Egold says: Hello I want cancel my vip and my account

Overcharging Need Refnd

Posted on Feb 07, 2018 at 03:08 PM

Kathryn Kimmons says: Why is your phone disconnected?
Seems you have lots of problems.

Refund my payment of 110/- of Jan month in my account

Posted on Feb 02, 2018 at 07:11 AM

vikas vishnoi says: Dear Concern
Want to intimate you that I have pay 110/-Rs for one month of December only while this month of January my 110/- again deducted by you with out any intimation. Request you, please refund my 110/- Rs and credited in my HDFC account and remove my Bank account details on urgent basis. Your kind support is solicited for continue my trust on you.

Thanks & Regards

Vikas Vishnoi
Mob # 7275522216, 9335115453
Mail I'd # vikasvishnoi786@gmail.com

Net banking

Posted on Jan 28, 2018 at 09:38 PM

Majesh says: Sir donot use my accont bank of baroda in india donot active smule pls add our bank.bank of bar9da

Smle acct

Posted on Jan 28, 2018 at 12:13 AM

Roxanne Rivera says: I paid for a one month sbcription for VIP for $7.99 that's was a deal and I still can't get the songs I want to sing. It was for the acct. FieryRock_RIOT. I have proof of payment I can send yo-(I'm sorry bt my letter) is not working. It keeps on noting everytime I want to choose a song; It goes directly to $9.99, when I went to pay for my one month sbcription; It kept noting $7.99. So what's going on? Is It becase I paid the $7.99 that I'm not getting any of my choice of songs or I can only free songs? What did I pay for? Thank yo Roxanne Rivera.

Hi smule

Posted on Dec 29, 2017 at 02:41 PM

Tim says: I got 1 year vip and it took my money but it dos not o vip by my porfil ic

Vishal Patel says:

Posted on Dec 27, 2017 at 08:47 AM

I can't pay the amount plz stop your smule services.
Email"_vp95316@gmail.com

Stop services

Posted on Dec 27, 2017 at 08:43 AM

Vishal Patel says: Plzz meko smule ki services nhi chiye ap ise band kare plzz mere account se pese kat rhe he bar bar or me pareshan ho chuka hu plzz ise band kare

Two accounts

Posted on Dec 25, 2017 at 03:03 PM

Eunice Scott says: I need help, if I don’t hear from you soon, I will contact Better Business Bureau

Two accounts

Posted on Dec 25, 2017 at 11:36 AM

Eunice Scott says: I was singing with and my user name was enicescott813 now I lost my info on my phone and had to sign back on as enicescott888 I paid for one month service. I would like to get my old account back and my user name... enicescott813 and get rid of my new user name,

Deactivation smule account

Posted on Dec 06, 2017 at 10:05 PM

Ashish cherian says: How I can deactivate my smule account. Otherwise please deactivate this smule account .it will cut charges around 55 rupees .So I don't want this account

problem in application

Posted on Dec 01, 2017 at 05:22 AM

kiran says: problem with this application in redmi 3s mobile.
especially in studio mode.
lot of disturbances.

cancellation

Posted on Nov 24, 2017 at 09:02 AM

lainy CARSLAW says: Hello, my 9 year old son was tricked into getting sing kareoke for 8.55 a week. I will need yo to cancel this immediately and am reqesting a refnd being as he never even engaged with the app. the email he signed in with is lainyjewart@hotmail.com

Dissapointed

Posted on Nov 20, 2017 at 07:09 AM

Mildred Anne Tull says: I was a Smule vio for about a year I had over 2000 songs. I had to get another phone and when I down loaded Smule I cannot get my songs back. I paid 4.99 a long time now they want me to start over and pay more why?

How can change My mobile payment option now using other mobile number

Posted on Nov 18, 2017 at 06:19 AM

Mahesh kumar says: I have a smule account thats UAE registred number, now i am in india, i want to change my mobile payment option anybody can help. Thanks

brenda zcker

Posted on Nov 01, 2017 at 01:38 PM

brenda zucker says: i boght a itnes crd 2 of them for 30 dollars they dont work they are showing the 100 sbcription do ya take th itnes for the 40 and how do i do it

Deactivation

Posted on Oct 30, 2017 at 10:34 PM

Sanjay Sahu says: Pls deactivated the smule service on my cell no.+919826069448

JOYCE ANDERSON says:

Posted on Oct 24, 2017 at 02:53 PM

IM ASKING THAT A A ORDER FOR A SBSCRIPTION I NEVER PLACED BE CANCELED NOW , THANK YO JOYCE ANDERSON I ALSO FOLLOW INSTRCTION AND CLICK CANCELLE.

JOYCE ANDERSON says:

Posted on Oct 24, 2017 at 02:50 PM

IM ASKING THAT A A ORDER FOR A SBSCRIPTION I NEVER PLACED BE CANCELED NOW THANK YO JOYCE ANDERSON I ALSO FOLLOW INSTRCTION AND CLICK CANCELLE.

Rajendra Singh says:

Posted on Oct 11, 2017 at 01:58 AM

I want stop this service which is the chargeable service. So please stop this service. I don't want to waste my money in this waste activity.

Thanks

Rajendra Singh

rajendrasingh.gwl1990@gmail.com

Sneha says:

Posted on Oct 08, 2017 at 07:01 AM

I cancelled the subscription of Smile account for this month. Request you to please refund my amount.

Amanda Toothman says:

Posted on Oct 07, 2017 at 12:47 PM

I paid for VIP ON THE 4TH OF OCTOBER WAS TAKEN OUT OF MY ACCOUNT AS OF THE 6TH OF OCTOBER AND IT WAS NEVER APPLIED TO MY SMULE. I DID THIS THROUGH SMULE.COM

brenda zcker says:

Posted on Sep 10, 2017 at 07:06 PM

having troble getting into smle says internet down is its like fi i was blocked me and the owner godslighthose i dog337

inddar says:

Posted on Jan 12, 2017 at 03:05 PM

Please help me how can open sing i meen I want allon singing but not successful 55 /550 what is this

Manikandan says:

Posted on Dec 31, 2016 at 10:48 AM

Hi myself Manikandan from chennai (India) I would like to subscribe the VIP pass from your app but I getting error while make the payment kindly guide how do I get the VIP pass

Ravindra Pai says:

Posted on Dec 06, 2016 at 11:26 AM

I had installed smule app 3 months back.but now am not using it.i have even uninstalled,as i found its of no use.but still ,subscription amt is getting debited from my bank acnt.plz stop it or let me knw the procedure

Need assistance on query

Posted on Dec 03, 2016 at 02:44 PM

anandavasan says: I couldn't access my all songs on Sumle if I enter debit card details it is coming with error and internet banking also. What can I do for it?

Got charged extra

Posted on Dec 03, 2016 at 01:02 PM

pandey anuj kumar says: Sir,
When I am starting my own singing in solo or any one then it is asking about 55 rupees for starting that but after doing all the concept by my ICICI card nothing is happening. But money has been deducted three times about 51 rupees but still my own song creation has not started. Please help me.

Need the VIP service

Posted on Dec 02, 2016 at 07:07 PM

Hafizah says: I cannot pay the payment for first and second method. Why so? I want to be VIP. Please help me.

Questions

Posted on Nov 25, 2016 at 03:04 PM

aswin says: I need to become a VIP user but I can't. Why I does not get accepted for Google play balance?

Need the VIP access

Posted on Nov 13, 2016 at 11:22 PM

rahl says: Hello,
My name is Shona. One week back, I registered for VIP access but till now I didn't get VIP access. It is now showing VIP access. My id is Shona31194_ftb. This is Rahl, her brother.

Matter of making a purchase

Posted on Nov 13, 2016 at 11:15 PM

Samuel Abhishek says: I am unable to purchase with my MasterCard debit card. I am putting the right information even though it is prompting me to correct it again and again. I am tired of doing the same again and again.

Issue regarding being charged for free trial

Posted on Nov 12, 2016 at 10:57 PM

Tara Keasey says: Hello,
My name is Tara Keasey and I was using the app Smule sing, and I did the week free trial, and it charged me for a month and the week, and I even uninstalled the app. Is there anything you can do? I thank you for your time. It is greatly appreciated.

Forgot email and password

Posted on Oct 16, 2016 at 10:58 PM

amir says: I only remember my Id for smule sing but I do not remember my email and password. My Id is GLOCK_amirshah. Please help me out.

Need to cancel the free trial on app

Posted on Oct 16, 2016 at 07:52 AM

Christinebrazauckas says: My name is Christine brazauckas and I downloaded an app called smule piano app. I don't want the 7 day free trial so can you stop it please and thank you.

Need unauthorized charging to be stopped

Posted on Oct 13, 2016 at 07:55 PM

Laurie Lee says: Stop charging me. I keep getting 2.99 taken out of my account every month. I need it to be stopped. My number is 850-291-0***. I have sent a request form to cancel in but keep getting a charge.

Laurie Lee says:

Posted on Sep 22, 2016 at 12:46 AM

I am being charged by smule. I am not sure why it is on my phone. Please immediately delete and stop charging. Thank you. My phone number is 850-291-0***. For any question or concern contact me there.

Rachel says:

Posted on Sep 09, 2016 at 07:54 AM

Hello, my daughter is wanting to join accounts for her account. She has a new iPad and can't find her account and we don't want to pay again. User name is rkingston82@comcast.net. Can you help? 801-822-7196.

Beverley sharo says:

Posted on Sep 08, 2016 at 02:48 AM

Hello, I am a member of smule I have had a lot of trouble from a woman name Jojo saga witch She as been coming in my songs leaving nasty comments for a long time you frozen go to account because all her friends reported her but you have never frozen her accounts she as lots of accounts she came on my song to night leaving a comment on the 7 Sep I sent you this She is very cleaver she comes on song leave message lets me read it then deleted storm so you don't see it she as not been on my songs for 2 months but now she is starting again I do not lie & I don't want all this rubbish all the time it's getting me sort this woman out down Its not fair thank you.

Rosalyn agilar says:

Posted on Sep 03, 2016 at 05:28 AM

I've been trying to cancel my subscription but there no option. it gives me a link but i always comeback to the beginning. please cancel it..

Ariel says:

Posted on Aug 01, 2016 at 02:58 AM

Do you ever answer you're emails? I have messaged you guys plenty of times! I have been on smule and have paid for the full year subscription and you're saying my VIP has expired. I got a new phone and apparently it won't restore my VIP. please fix this! We pay money for this app and I'd like to reap the benefits of that of which I paid for!

Lisa Jenkins says:

Posted on Jul 28, 2016 at 07:29 PM

Hello I renewed my subscription today for 4.99 a mo. It was 2.99 a month before why the hike in monthly pay? And why is it not showing immediately my V.I.P. status?

Elaine Miller says:

Posted on Jul 27, 2016 at 01:28 AM

I have been wanting to cancel my auto pay from my bank. I want it taken off. You have sent me directions that I do not understand. Please call me at 440-885-5594...

Sharai says:

Posted on Jul 02, 2016 at 08:16 AM

Sent several emails! The first one was over a month ago!!! There is something wrong with my acct! Please fix my VIP all access pass!!!! I've paid for the year and i have until November left!!! It says its expired!

Appolo says:

Posted on Jun 22, 2016 at 02:27 AM

I just found out that's I have been paying this vip subscription for a long time.Please cancel my VIP subscription.Your company automatically been charging me for vip Access without letting me know.And I need all my refund.Thank you.

Tammy Miele says:

Posted on Jun 09, 2016 at 11:16 PM

I signed up For the monthly VIP plan. The last several weeks I have been charged the weekly plan on top of monthly. I can see with other similar comments,i may need to reach out to the Better Business bureau.

Nora bradley says:

Posted on May 14, 2016 at 04:27 AM

my name is Nora Bradley, I am VIP, it want let me access all songs, and all of my recordings and contacts are nowhere to be found, please help me, 912 334 4251.

Nora Pickett says:

Posted on Apr 16, 2016 at 10:23 PM

I have contacted Apple iTunes 10 times last month by email and your company by email twice in the last 3 weeks to cancel my child's ongoing subscription but I am still being charged for it! She even deleted your app from her iPod as I never approved an ongoing charge to my visa but your company is still charging me! I would like to request a refund for all charges on my visa! My latest order ID is MHDTDG2J6W. Thank you for rectifying this situation at your earliest convenience!

Tina Ellis says:

Posted on Apr 08, 2016 at 03:21 AM

I have a amulet subscription and my phone went out when i logged in from my replacement phone it acts as though Smile doesn't acknowledge my karaoke subscription that doesn't expire my old phone was an iPhone 6 + my new phone is an Android however my subscription should still be attached to the same account I'm wondering why it's asking me to purchase a new subscription I shouldn't have to purchase a whole new subscription just because I'm changing brands of phones I've already paid my $40 for the year and I still have some time on my current subscription that I would like to use there should be some way for your system to recognize my account and my already existing subscription once I log into the app itself.

Lynn kaminski vorholt says:

Posted on Mar 14, 2016 at 05:18 AM

I need two of my accounts under one. Since i got a new phone not all of my apps transferred correctly. Could you put my account that says lynnkaminski vorholt.

Jannielou says:

Posted on Mar 11, 2016 at 01:52 PM

I would like to cancel my subscription. Please as soon as possible. Thanks!

awilda says:

Posted on Mar 03, 2016 at 11:47 PM

I've paid for my VIP to be renewed they took the money to of my bank account and i still don't have VIP, i didn't pay a week i paid all year and nothing sent emails and no respond.

Joycelynn Flack says:

Posted on Feb 26, 2016 at 01:17 AM

I purchased a 7.99 package via itunes store and have not been able to use it on my galaxy# I used same email and acct info

Shaikh Wahid Malik says:

Posted on Feb 19, 2016 at 09:15 PM

Please solve my problem, my all access pass is not work every time show my credit card invalid credit card number please help me I don't know VIP pass subscription please.

Sharon Boyd says:

Posted on Dec 14, 2015 at 08:13 AM

My granddaughter took a subscription on August 5th to magic piano without my permission. I have been trying for 2 days to cancel and cannot figure out how t do it. My granddaughter is also confused on how to cancel it. I am not paying the $2.99 fee.

Meagane says:

Posted on Dec 01, 2015 at 04:19 AM

I have not been help by Smule with my issues. I can not follow anyone back. I keep getting error updating! your request no one wants to help me with my issue at all. I may call corp if not assist by online customer service.

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