Parchment Customer Service Number

Average: 3 (15 votes)
2 Reviews

Ultimate Review of Parchment Inc.

Did you just finish school and wondering what next to do with your credentials?

Parchment allows you to send your credentials to potential employers and saves you the old task of seeking employment.
Parchment is a platform that provides the help to turn credentials such as transcripts, diplomas or certificates into opportunities.

It is trusted by more than 8000 educational institutions, businesses, and other organizations. The company enables learners, educators, employers, and associations to send and receive academic credentials online in a more secure way.


Parchment Inc. was founded in 2003 by John Reese, Jeff Harris, and Mark .N. Cohen. Its headquarters is based in Scottsdale, Arizona in the United States.

Parchment contact address 5931
It also has offices in Washington DC, Toronto, ON, Roseville, CA, Denver, CO and Grand Rapid in MI.

Since its inception, it has acquired 3 organizations which include, My chances in April 2011, Avow Systems on October 3, 2012, and the most recent one being Vizualize. Me on October 15, 2013.

Corporate Affairs

The company has raised a total of $ 66 million after more than 7 funding rounds. Their latest funding being raised from a Debt financing round on April 11, 2019.

The company is funded by 8 investors with CIBC and Novak Biddle Venture Partners is the latest investors to join them. CIBC is their leading investor as of now. The company is estimated to be worth revenue of $ 4.4 million. Its rival competitors include Accredible,, and Credly.

It is headed by a team of 8 individuals including Robert Colletti (the President and Chief Financial Officer), Rajeev Arora (Senior Vice President, products), Leonard Napolitano (Senior Vice President of Member Development), John Reese (Co-founder and Director, formerly CEO and Chairman), Martin Pittinsky (CEO),Robert Langan (VP, Engineering), Chris Kaschmitter (VP of Member operations) and Christopher Sheppard (VP of Business Development).

Technology Used

It uses 28 technology products and services such as Google, Vimeo, and WordPress.

They also use 32 active technologies to support their website. The technologies include Mobile Compatible/ iPhone, Viewport Meta, and SSL by default.

The website is ranked at position 21,776 globally based on its 1,752,081 monthly visitors. Parchment also has 5 registered patents primarily in the Computing; Calculating category.

It has also registered 8 trademarks, with Education; entertainment being the most popular class. The company purposed to spend $ 2.4 million on IT this year alone. This move is geared towards improving the website's services.

Final Thoughts

Parchment is a leading educational technology company that allows employers, educators, and learners to request, verify and share credentials through the most innovative academic credential management system.

The system has so far helped more than a million people, thousands of schools, colleges, and universities to exchange over 15 million credentials globally. This makes it one of the most trusted educational websites globally.


Conatct detail of Parchment

  • Address

    Corporate Office: 6263 N Scottsdale Road, Ste 330, Scottsdale, AZ 85250, United States of America

  • Contact Number


  • Website

Identify this call type

Click on the type of call you are receiving to help identify the caller.

55% Automated

6 reported this number as automated

0% Collection

0 reported this number as collection

0% Legitimate

0 reported this number as legitimate


0% Marketing

0 reported this number as marketing

0% Scam

0 reported this number as scam

45% Other

5 reported this number as other

  • You can add your reviews or experience with the listed company and its customer care support service.
  • Website support english language, So please write in english only.
  • Please do not post any financial private data publically like your bank account details, credit card numbers or mobile numbers here.
  • Please do not use or post any abusive/porn language in the website.
  • This website is moderated, inappropriate and off topic comments are removed.

comments (2) on Parchment Customer Service Contact Number

Kevin Herr says:

Posted on Dec 05, 2016 at 08:58 PM

I am very upset with your services. I had forgotten my password, and when I tried to reset my password using my email,, I received a message email does not exist. I tried to set up an account using this email, but the message stated there is already a user with that email. I don’t know what kind of business you are running, but it seems to me this is not a very good one. I need some immediate response seeing that I cannot enroll into graduate until I get my transcripts sent to the desired school. I need immediate action on your pat to get this situation remedied. Don’t go passing me off to another department where I get caught up in an endless loop of never ending emails because no one is willing to take care of my situation. The next email I receive had better be a solution to my problem because if it is not, I will be contacting the Better Business Bureau and explain why I cannot get my transcripts.

Regarding change of address

Posted on Oct 26, 2016 at 09:05 PM

Diana Arango says: I requested transcripts yesterday but gave you the wrong address to send them to. I would like to change the address where my transcripts are being sent to please.


Recently Discussed Reviews