JPay Customer Service Number

Average: 1 (6 votes)
8 Reviews
JPay Overview
JPay is a correction service provider company offering their products and services across the United States. The Securus Technologies operate the company in the United States. They provide technology service like money transfer, email, parole, and probation payments to more than 1.5 million prisoners in the United States. The motto of the company is “Stay Connected.” Ryan Shapiro founded the company in 2002. In 2016, the Shapiro stepped down as Chief Executive Officer and named Errol Feldman nee CEO. In 2005, the company transferred its headquarters from New York to Miami. The Securus Technology bought the company.

JPay contact address 1035
The information about the agreement is kept private. The Pennsylvania Department of Banking fined the company for violating the state’s Money Transmitter Act in 2012. The company money transfer service allows prisoners to transfer or deposit money in the trust account. The JPay allows electronic payment and deposits service for credit and debit card.

JPay Tablet

The company released a tablet that was created for prisoners to read and draft emails, play games and many more. It permits prisoners for viewing attach photos and video games. The control of the table offered to the state corrections department. The company tablet allocated in seven Department of Corrections agencies located in North Dakota, Georgia, Florida, Louisiana, Virginia, Michigan, and Washington. The company stated that they are looking for products that the prisoners like to buy and prison accepts.

Securus Technologies

Securus Technology is an American prison telecommunication company. The company founded in 1986 as TZ Holdings Inc. Main head office of the company situated in Texas, United States. As of September 2018 records, the Chairman and Chief Executive Officer of the company is Richard Smith. The company provides their services with more than 1,000 employees.

Conatct detail of JPay

  • Address

    12864 Biscayne Blvd. Suite 243 Miami, FL 33181, United States

  • Contact Number

    1 800 5745729

  • Website

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100% Automated

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0% Collection

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0% Legitimate

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0% Marketing

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0% Scam

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0% Other

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comments (8) on JPay Customer Service Contact Number

Got blocked

Posted on Nov 28, 2016 at 09:32 PM

Carolyn Barnett says: My son is being blocked from Jpay. I called the prison they say the problem is on Jpay end. His id number is 1285420 and name is Terence Barnette.

Sakinah Muhammad says:

Posted on Sep 24, 2016 at 08:13 PM

Hello, my brother had problems with his first JP5 Music player. He sent it back, and another was returned on the 6th of September but that one is saying pending when he tries to download music. The Kiosk is not recognizing his table. He is having a problem with that one as well. He put in a trouble ticket on the 15th, he is been waiting on a response for a while. Can something be done about this problem? His name and state number is Hasson A. Shakur, 322520B.
Thank You

Elizsbeth Eckenbrecher says:

Posted on Sep 07, 2016 at 05:20 AM

I need help with this account. you sent messages saying tan this account belongs to domrone el se. that is impossible. I am the one who opened the account and the system keep sending messages saying wrong password. I've change time, i receive the stupid messages. And still does not work. I need this to be fixed. you are wasting my time. you and I know that are ways and places to complaint and I am wasting my time because of this issue. so please fix it and notify me through my e.mail... eeckenbrecher@gmail.Com.

Debra Glenn says:

Posted on Sep 01, 2016 at 08:15 AM

I bought a JP5 player for my son at Stafford Creek and it was delivered defective. The other inmates got there's replaced but my son didn't get a replacement for his. I'm wanting to know why he never got his replacement for the JP5 player. I payed a lot of money for it and I don't like paying for defective product's. My son is. Jacob. Warner. DOC 359750. at. Stafford Creek Corrections in Aberdeen wa 98520.


Posted on Aug 04, 2016 at 11:00 PM

My son's account blocked Should of been unblocked. sent ID and credit card information. Please call me 1-765-513-0974 been blocked since March. please help

Veronica Brown says:

Posted on Jul 29, 2016 at 12:34 AM

Hello my name Veronica Brown June 29,2016 though JPay a transaction for $100.00 to my husband. Confirmation # 60449354 and he has not received the money at this time 7/28/2016 this waves a concern to me about using this service. Please contact 786-290-9147. I would like to resolve this issue. Thank you

glenna S blankenship says:

Posted on Jul 15, 2016 at 08:55 AM

I was ask to send in I'd and last 4 numbers of bank card to unblock account for some reason to financial care how do I do that and what is there email address thank you for your time.

glenna S blankenship says:

Posted on Jul 15, 2016 at 08:50 AM

My account is not working was ask to send I'd and last for numbers of card that I will be using who do I send it to and what is there email address.


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