Ea Sports Customer Service Number

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90 Reviews
Ea Sports

EA Sports Overview

It’s a division of video game industry working under Electronic Arts since 1991. It is like a gaming brand that publishes and develops sport video games trying to create a realistic effect with pictures and commentators in real like John Madden. The company works on its motto, “It’s in the game” showing out reality and proofing their aim by having the legal rights to use players and team names as they are. The parent company, EA, was established in May 28, 1982 by three managers of Apple Computer Inc. who decided to focus on marketing software games. The trend widespread and the company mainly focused on entertainment business. It is being headquartered in Redwood City, California. Approximately, 3.9 to 4.7% of total world population is active or frequent player of video games and even United States with above 50% population scores the top status in video game market. The population mainly includes the generation that is born in past 25 years with preteens, teenagers and young adults. The company keeps their main focus on franchise and sports related
games that earn them a repeat sales with loyal fan following. Technological innovation and marketing strategy of selling out their products directly to over 80,000 retailers has gained them access to international market in Europe and Asia. The competition is also high with great gaming giants in market like Nintendo, Microsoft Xbox and Sony Playstation, as they have been in war with each other since past 10 years without seeing a defeat. The company is working on its gaming series like FIFA, NBA Live, NHL, Madden NFL and NASCAR that are popular in the world.

What actually raised the company as leader?

EA Sports was actually the real boost to parent company when technology was almost nonexistent. Initially, the technology was limited in functions to models like ERP leading to payroll, word and other dashboard creations. The credit of success goes to information technology that brought in the sound business formulating new strategies. This change grabbed the opportunity moving from traditional methods to new knit technological world. They soon became top producers in market having good sense of business and dealing. The customers became satisfied with products but their only goal was not just done as they thought of little extra by asking customer’s feedback about games, understanding their requirements and implementing changes accordingly. They thus maintained a well balance between business and technology to work for long run. They have a strong hold over IT industry with exclusive database services to extract data out on customer requirements and work on enterprise planning activities. Many companies are down in market due to its standard and quality thus EA worked on limiting itself to build video games and provide patches in upcoming versions. It makes around 43% share of the pie that means including other labels of parent company in income.

Problem faced

The company is working at top in market but yet had to face out certain problems which include shutting off publishing places and studios further letting go their employees who were not up to expectations. Even Scrabble game launched out in 2008 with Hasbro was a huge failure due to software issue. They still overcome the trouble to finally maintain their profit in positive numbers.

Conatct detail of Ea Sports

  • Address

    Po Box 9025, Redwood City, California, United States

  • Contact Number

    +1-903 026 1537,+1-866-543-5435

  • Website


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comments (90) on Ea Sports Customer Service Contact Number

A request

Posted on Dec 05, 2016 at 07:27 PM

Amber laverghetta says: Can you do something with the speeder bike on the forest moon of vendor? I am getting sick and tired of being hit with a speeder bike when I help the team and it is not right that people do that. I really get mad and it is not only me that gets hit it is who ever that gets the hero. Please take the speeder bikes out please.

Forgot the password

Posted on Nov 29, 2016 at 01:37 AM

Jorge says: I am trying to play Madden 17 but the email that is on the Ea account is an old one and I don't remember the password. Can you please help me?

Sharing experience and need solution

Posted on Nov 27, 2016 at 09:48 AM

Javier says: Dear Ea Sports,

I was experiencing difficulty with the new Tom Brady timeline live event. Thinking that it was still going I traded 3 elites not knowing that the event ended. But the set for it never made that clear what so ever. Do you think that you could help me with this?

Looking for customer service

Posted on Nov 26, 2016 at 05:01 AM

Rommel Bradley says: Huge problem with login. No phone numbers are working. Please call me. I have invested in a PS4, New Madden game, and $60.00 to have access to online play. Please give me a call at 404-798-8***. I am in California.

Trouble in playing game

Posted on Nov 22, 2016 at 12:01 PM

Catherine mader says: I hate typing my problem but anyways I have dragon age inquisition. I am on the chateau d'onterre quest. I am trying to get the key from the dragon but it will not give it to me. I even tried the lever on the rail nothing for me to push on gold lion head. How do I restart mission? This is getting irritating. I do not have internet at home and I do not have a damn credit card. Do you have someone that can call me and walk me through this? Please I hate typing on my government phone. My number is 918 613 1***.

Need customer care information

Posted on Nov 18, 2016 at 10:40 PM

Jason lecyer says: I can't talk to a human being and spending hours online is not getting issue fixed. I will make sure to promote on social media. Ridiculous, I have a minor issue and spent two hours trying to fix and won't contact me so I can talk to them so they can fix the issue.

Disappointed customer

Posted on Nov 17, 2016 at 05:00 AM

Lloyd says: Servers are not working all the time and is not able to get redemption codes. It is just a waste of money and coins.

Transaction issue

Posted on Nov 11, 2016 at 06:27 AM

O. Goren says: Hello,
I am having difficulty with a transaction done within a game. It is for NBA live mobile. Please look into the matter.

O. Goren

Disappointed with game purchase

Posted on Nov 09, 2016 at 02:51 AM

Cody says: The Madden series really has taken a turn for the worst. I have either bought or played almost every year and 2016 has ruined Madden for me. They spent too much time trying to make the game realistic and adding too much to the controls. I can beat anyone. I play online but when I play the computers the most unrealistic thinhg always happens. I will never buy another football game again since I paid like 70$ for this one which is way back too much for a used game. Also my ultimate team features screwed me and after I used my contracts I still lost all my new players so my team is like screwed unless I spend a lot of money on in app purchases which is totally disgusting. This is an expensive game. Why should we have to buy this in the game? I hate what you all did to my favorite game series of all time straight up ruined it.

Asking about a player

Posted on Oct 29, 2016 at 03:31 AM

Charles Kretzer says: I purchased Madden 2017 and play offline franchise mode. I signed Will Hill SS but his injury/suspension kept him out for the entire season. It is the beginning of the next season and he is still on the injury report. How do I get him on the field? Thanks for guidance or future response.

Need access to account

Posted on Oct 27, 2016 at 06:25 PM

jamar says: Hello,
I am a longtime Ea account holder. My thing is I had my security question sent to my cell. I no longer have that number and I can't retrieve my Ea account through email. Either need to have a person online or on phone to help out with this. I am quite sure they can retrieve information that I can verify it as my account so I can, set up new password.

Query about play station

Posted on Oct 27, 2016 at 02:51 AM

Mike Milovick says: I was awarded a "loss" when play station network services went down, today around 5:05 PM eastern time while playing madden. My gamer tag is mikeblitz21.

Can anything be done to normalize? I have a screen shot indicating my internet connection is fine. The play station login has "failed".

Looking for the drive

Posted on Oct 26, 2016 at 08:25 AM

daddyplzdont says: Madden mobile crashed on me while in the middle of the kickoff during a league championship game and now its saying my drives are done. Can I get my drive back?

Matter of purchasing the mut coins on madden

Posted on Oct 25, 2016 at 09:45 PM

Chuck deas says: Hope that all is well? I haven't been able to purchase mut coins on madden. I can pick which pack I want to pay for, but it won't let me purchase. I did purchased something for battlefield 1, so I am thinking the issue is on madden 17? Please help me figure it out? Its been almost a week now.

Looking for Ea access

Posted on Oct 21, 2016 at 06:54 AM

Cody says: I am thinking about getting Ea access and was wondering if you guys give out a trial or something? because I don't want to spend my money if I don't know I will like it. Thank you for your time.

Mobile crashes during playing

Posted on Oct 12, 2016 at 10:37 AM

Brent Brooks says: Madden mobile crashes all the time in Hth and LvL play while playing on my iPad 4 with iOS 10.0.2. When is this going to be fixed?

Raul Jimenez says:

Posted on Oct 10, 2016 at 03:21 AM

Hello, I have been trying to get on my bf3 profile. I think it might have got deactivated since its been a while. I really like to get my game back and so I can get bf1 when its releases on the PC.

Tyler says:

Posted on Oct 08, 2016 at 12:09 PM

Everytime one must as I am about to finish a challenge then it kicks me out. This is the 6th time now I have lost out on many coins amd time and cards because of this. Something needs to be done about this.

Robert. Jones says:

Posted on Oct 07, 2016 at 12:34 AM

I just loaded my game NBA Live yesterday and I had my rookie line up. Today, I have nothing no rookie events and no team. The space where it was is now blank. What is going on?

Josh Sizemore says:

Posted on Oct 03, 2016 at 10:45 PM

My league just won a league tournament and I got the pack called LVL win like I should. The problem is that I opened the pack and only got one collectible which I should have got three. Please fix this because I really need the collectibles to get the madden mobile master gronk and this is on madden mobile. My user name is GT15-RS25-JS25.

Ivan Mccoy says:

Posted on Oct 03, 2016 at 05:47 AM

I am having a very difficult time playing madden 17 only because when I try to play any league franchise game I get suck in zoom no matter what I select on the D-pad or whatever settings is on. I have everything turned off as I did in madden 16. I am very frustrated about it I can't run my log of 32 users and it is not just me at least 3 of my guys as well. Can you guys patch this problem?

mike says:

Posted on Oct 02, 2016 at 05:46 AM

I wish EA could bring back the classic teams for madden football like the 85 bears, 78 steelers and 77 cowboys etc.

Preston criswell says:

Posted on Sep 30, 2016 at 06:56 PM

I can not log into my EA account to recieve any madden rewards. I have tried to reset my password several times, but it never comes through to my email (I may have unsubscribed to them years ago) so how can I receive emails now? Please help.

Anthony Hudson says:

Posted on Sep 27, 2016 at 09:30 AM

Please contact me at 229 343 7***, my name is Anthony Hudson. My gamer tag is squarepine40924. I am having problems collecting my MUT awards for this season. I keep getting messages that the link for getting it is sent to my account but it is not in my account on EA nor any links or messages on the Madden 2017 game. It is not on my email account though I have checked several times in recent days. Please contact me to let me know what can be done?

Jordan mota says:

Posted on Sep 26, 2016 at 10:02 PM

How are you? My name is Jordan mota and I am from Boston mass and I have so many ideas that could have happened and I could make the game a lot better but here is one of my ideas to keep guys thinking. During the game instead of pausing the game we should be able to hit, select and warm up your substitution before something to him and also be able to put a time when he should be sub in.

Luciano Caldera says:

Posted on Sep 24, 2016 at 08:24 AM

Please help, I need your help. I play madden 17 on my ps3. After 1 or 2 quarters, I get removed from the game. It states that "You have been removed from the game out of network time out". I assures you that my connection is working fine. Please help. Thank you.

Tim Case says:

Posted on Sep 19, 2016 at 02:44 AM

After 2+ years of Sims3 running fine, now getting error message stating that minimum system requirements are not met or drivers need to be updated. No elaboration or further explanation. When I attempt to create a case on help at EA.com, I just got a spinner for twenty plus minutes. Now this site won't acknowledge an ASCII. This is ridiculous.

Beny Vasquez says:

Posted on Sep 18, 2016 at 07:26 AM

When I put the madden 17 it logged me in into an email address that I don't have anymore. I can't remember the password, so I have no way to retrieve my account. Please help me because I can't play the game without logging into Ea sports account.

Preston Carroll says:

Posted on Sep 18, 2016 at 01:01 AM

When I went to purchase madden mobile worth 8,500 for 75$ in September of 2016. I purchased it and they said the purchase to be successful but they didn't gave me the madden cash and I got mad because I spent 75$ for it.

Ronald Vinson says:

Posted on Sep 14, 2016 at 09:51 PM

I've been buying Madden football from the disc and online for few years and each one of them has EA server disconnection during my games. I spend a lot of money to keep the company going the games for fun when they play and I do expect to have some troubles but this is getting out of my hand. I know I can't get a refund but maybe you can send me EA Sports Madden t-shirt, hat or anything that would be nice for a loyal Patron.

Justin says:

Posted on Sep 08, 2016 at 04:58 AM

I never got Matt forte even tho I beat it and as I beat it the app when down and now I'm still without him and the stamina I used to try to get him please make this right..

Jason Clark says:

Posted on Sep 07, 2016 at 11:56 PM

Will any of my players from nhl16 go to nhl 17. I have an awesome team that I spent alot of money buying packs and believe that I should be able to keep something.
Thank you

tj says:

Posted on Aug 31, 2016 at 10:51 PM

I bout game through PlayStation. The game is NFL madden 2016. It tells me that tuning data cant be downloaded. And play call data cant be downloaded. I have contacted my internet provider, and we checked everything. Internet works,other games work, but madden 16 does not..

hungoverfin says:

Posted on Aug 31, 2016 at 10:09 AM

I have just spent four hours trying to complete the final two tasks of MUT 17 ultimate season only to have finally achieved success and have the computer have two seconds left on the clock. the computer has no timeouts and I am in prevent defense. They throw the ball and my defenders knock it down right as I get kicked off the ea server and am promptly shown a message I will not be receiving credit! This is unacceptable. How many more hours will I spend wasting my time on a challenge I have already beaten. I would like some sort of resolution to this please.

Maxcell McFadden says:

Posted on Aug 30, 2016 at 10:40 PM

Good afternoon my name is Maxcellmcfadden@gmail.com McFadden, I'm having trouble signing into my madden online my understanding is mcfadden1974 can please help me..

Mike Ayers says:

Posted on Aug 29, 2016 at 01:22 AM

How do I get this game to stop stealing my money, awards and now an elite player. Please don't make me drive to your headquarters. Get back in touch with me in 7 DAYS. I'm sure you got lots of other complaints. First you got my money. 9000 in the beginning was alight of money. Since then 6 or 7 awards have just not showed up? Now, you got me for Earl Thomas or 55000. however you wanna put it. I will be investigating where you clock in you cheating son of a bitches.

Linda Jurkowitz says:

Posted on Aug 26, 2016 at 04:31 AM

Dear ea sports, I've been playing madden for a long time, I've played madden mobile 15, 16 and 17. I've also played madden 25, 16 and 17 on Xbox 360. In all that play, I've only pulled 8 elites, and I've spent a lot of money on packs with little to show for it. I think you should give regular players just as good of pack luck as you tubers. Also I've seen a lot if you tubers pull ultimate legends many times. In all my time playing, I haven't even pulled a legend, rookie legend or even a legend collectible! I just want to ask why you tubers get more elite pulls than people like me? Please respond soon. L.jurkowitz@yahoo.com..

Anthony Evans says:

Posted on Aug 24, 2016 at 09:31 PM

I just downloaded madden 17 off my Xbox one. Sometimes it want let me pass the ball and the CPU want pass at all. Its a sack every pass play. Please fix soon, if not I want my money back.

Devon Myers says:

Posted on Aug 21, 2016 at 09:24 PM

I no longer have access to my original email, I can not log in, can't reset my password what can I do? Old email is devonmyers96@att.net gamer tag is dvsmokey please help me. Feel free to call me 8016480799 please use this email as I can't get Into my old one.

Erica Jones says:

Posted on Aug 21, 2016 at 01:45 AM

Went to the "forgot password" prompt. It said it would sent info to my email- it never arrived. My son would really like to play the game that he bought with money he earned. Tried the "help" online-useless! Sometimes it's easier to TALK to someone, but your customer service phone number is no longer available.

Chris says:

Posted on Aug 20, 2016 at 06:54 AM

Ea sports is by far the most terrible company to get any support from. I have purchased products for 20+ years and the ONE time I have an issue, the support team sends me an email stating there is no solution to my problem and I am out of luck..

Rodney Johnson says:

Posted on Aug 19, 2016 at 07:13 PM

Can not play games on my ea access for some reason. Tried resetting password but I've yet to see an email..

Fred Nothstein says:

Posted on Aug 19, 2016 at 04:28 AM

EA Games sucks seeing as they have no live person you can contact when you have an issue. The help.ea.com is a crock of crap also. Put some money in an American Customer Service Department instead of just your games.

Chris says:

Posted on Aug 19, 2016 at 12:55 AM

I cannot log into help.ea.com because when I attempt to, a window shows p asking for a 6 digit number provided by my app authenticator, I do not have one nor know where to get the specific one for Origin to allow me to log into my account.

A.Jordan says:

Posted on Aug 18, 2016 at 11:54 PM

I purchased a $30 year subscription by mistake when I was trying to get the $5 for one month on EA access changing that would be nice...haven't even been 24 hrs yet.

Mitchell Mecklenburg says:

Posted on Aug 18, 2016 at 06:11 PM

NHL16 HUT. My Hut Daily Rewards keeps resetting. This is the fourth time. I play everyday morning and night. Has nothing to do with timing. My account is missing 660,000 coins on top of the daily rewards. I have great Internet connection and keeps telling me "cannot retrieve data"and boots me out of hut. I am becoming frustrated, it took me a lot of hours to earn those coins. Please help.
ID: mmeck15. Password:Rose1515

Kim Keefer says:

Posted on Aug 16, 2016 at 06:03 AM

My son Devin Keefer is trying to log on his EA sports and we do not remember his password and we no longer have the email. The original email was gkeefer2@cfl.rr.com. Can the password be reset so he can login then we will change email and password?

Jeffery Bradley says:

Posted on Aug 15, 2016 at 10:10 PM

Hi my name is Mr.Jeff Bradley,i wish to know what happen to my madden 2016?! How long will EA Sports will be doing that
" maintenance underway"?And why I can't play my game I've spent my money on?!

Troy says:

Posted on Aug 15, 2016 at 08:26 AM

I try to get on Madden Mobile and it says maintenance underway it's an awesome game to play against friends but I wish the problem can go away..

Kevin Drayton says:

Posted on Aug 09, 2016 at 01:00 AM

I forgot Ea Sports password. I've clicked "forgot password" and in turn it's telling me that a new password has been sent to my e-mail address but I have yet to get anything. What do I need to do to reset my password.

anthony morris says:

Posted on Aug 07, 2016 at 02:07 AM

I paid for 2200 madden cash for 19.99. I bought two and only received one. My card was charged for both. I want my madden cash. Should I file a dispute?

Please contact asap!

Clivens Jean says:

Posted on Jul 30, 2016 at 10:45 AM

Hey ea I'm just wondering if there is going to be a Fifa 17 mobile or are you guys just going to update fifa 16 instead..

Rod says:

Posted on Jul 29, 2016 at 10:21 PM

How do you stop people from quitting NBA live game while you are playing and you don't get a win And its not internet Connection. if it doesn't stop I will be playing. NBA 2k next year. you guys are going to loose a lot of customers.

Michael says:

Posted on Jul 28, 2016 at 09:38 PM

My name is Michael Rafael I sign up for the Eainsider a couple of months ago I never got the beta code for nhl 17 my email address is mikehsgk00@aol.com could you please send me the code..

Rob laforte says:

Posted on Jul 16, 2016 at 06:43 AM

I have been playing star wars galaxy of heroes pretty much since it's inception. Great game until recently updated and has now just wrecked it. Since there was no mention of such a drastic change with the new update, there never is by the way, I feel this is a blatant disrespect to people who have been putting money into this game. I will be deleting it and NEVER playing it or any other EA game again but I feel I am entitled to at least half of my money back. Please respond thanks.3

Lucas says:

Posted on Jul 01, 2016 at 10:17 AM

first why would you let the same team play each other and wear the same jerseys just stupid especially since you have to have two jerseys anyway. And when your playing your friends in franchise you should be able to man their opponents! THANKS

Michael says:

Posted on Jun 25, 2016 at 11:41 PM

How do I redeem my season score packs at the beginning of the season?

John says:

Posted on Jun 24, 2016 at 08:42 AM

I just completed my 13 season without getting to the super bowl. My 94 off could not score against a 83 def, while my 93 def was unable go stop a 87 off.. no way this game was not fixed so that I had to loose, the only question remains as to why I'm to build a better team that you won't allow to win. I know that no one will respond as that's what you don't do. My final score was 0-35, God bless you and yours.

Marvin mcghee says:

Posted on Jun 24, 2016 at 08:41 AM

Hi, my name is Marvin I would like to know is it true that you guys are making a Fight Night Champion 2 if you guys are there would be awesome and when should we look forward to seeing advertisement.

John says:

Posted on Jun 18, 2016 at 10:52 PM

After 11 seasons I finally get to the super bowl after a 17-1 season. For the super bowl my r/b can't get any yardage, my w/r's don't catch the ball, my plays are altered from long pass's to short or plays I didn't call. My d/b's freeze up, no pass rush, this is the first time I ever have seen a t/d scored by the receiving team with the on side kickoff. All in all a very unhappy experience in a game I never had a chance in.

Blake Balenseifen says:

Posted on Jun 18, 2016 at 08:24 PM

My five year old bother was just playing on my phone, being careless and he decided to quick sell my 99 Johnny Manziel, for only 100 coins.. He didn't know what he was doing, and he feels really bad. I've invested a lot of time and money on this game and to have it all ripped away in the blink of an eye is just heartbreaking.. Is there any chance at all that you guys could give me back my Johnny Manziel? Please help a me out? Thank you!

Jordan Cooper says:

Posted on Jun 12, 2016 at 06:42 AM

Hello, my name Is Jordan Cooper, I am from Bakersfield California. My main question here is, what do I and thousands of others people around the world need to do to get EA sports make a wrestling video game. If you can make UFC, and WWE, it shouldn't be that hard to make a wrestling video game. Wrestling is the oldest sport on this earth and I guarantee if you were to make this game, hundreds of thousands of people would buy this game, and it would help this sport grow even more as its losing a lot of its athletes because not that many people know about it. Many of NCAA Division 1 athletes have even said it would be awesome if this game became true. Every sport from football to golf has a video game, why not make the oldest sport on earth get a video game. So what do I, wrestlers, and wrestling fans need to do to make this game happen?

Thank you
-Jordan Cooper

John says:

Posted on Jun 04, 2016 at 01:01 AM

Completed season 39, 1st super bowl in at least 10 seasons. With a 93 off and def. I was unable to stop or out score a team rated 85/83. Why, because I lost control of the game, passes were thrown when and were i did not choose. This has been the story since season 18. I tried numerous times to get a customer service response or any help, no response no help. I can see no logical reason to spend money when it makes no difference on what I build as a team. That written, its still a fun game, you just can't win when it counts.

John Cave says:

Posted on Jun 03, 2016 at 09:04 PM

Please call me at (540)828-6349, really would like to talk to someone about some of the problems am having with the game.

John Cave says:

Posted on Jun 03, 2016 at 08:47 PM

My Madden Mobile 16 says need to be connected to play. I am connected, I can get on the internet and Facebook. So could you please fix this problem.

dale gray says:

Posted on May 15, 2016 at 11:49 AM

Battlefield Hardline don't work since i downloaded BFH Premium free on OR membership Worked before with standard that i payed for Reinstalled and still won't work, not even in Campaign. What can you do to fix this?

King King The King says:

Posted on May 03, 2016 at 01:26 PM

King King The King - Floyd Mayweather (TBE) Official Video


Ben Ellenbecker says:

Posted on Apr 29, 2016 at 06:46 AM

After the second latest update for FIFA 16 ultimate Team, my whole squad was put in to my club and removed my rating and my chemistry. So I can't get my exact team back to how it was. (I believe it was a 92 chemistry and 84 rating.)

calvin says:

Posted on Apr 25, 2016 at 04:39 AM

Why is the accelerated clock in madden head to head that should not be in there if play in another player is the acceleration clock in real life in head to no so why is there one in a four minute game with another player bad enough got this nano blitz that need to fix also that catch when everything go to the offensive catcher.

Keaton says:

Posted on Apr 23, 2016 at 08:10 AM

I am having a problem with my madden 16 super bowl edition it makes me redo the game when you start every time.

ken breymann says:

Posted on Apr 17, 2016 at 01:21 AM

I am can not get a hold of any one in your customer service. I'm having issues with my game not giving me content that I earned. I'm also upset because it is next to impossible to get a hold of anybody in your customer service department. I need somebody to contact me or I'm never going to buy another EA video game ever again. My phone number is my gamer tag is TOPFLIGHT.

Tim reynolds says:

Posted on Apr 16, 2016 at 02:16 AM

Hi, I have played madden on PS3 for awhile now. And the game face is by far one of the best features. However, you guys don't do it for ps4 which is a great shame. Gamers like myself love the game face for madden and you should bring it to ps4. You would get so many more people playing the game.

Nuggetkillaz says:

Posted on Apr 14, 2016 at 05:03 AM

I have been playing ufc 2 and was going these 3 trophies and when I did the requirements, I never had the trophy pop up. Is there any way you guys can be able to plug the trophy in there?

Jatavion Rayford says:

Posted on Apr 12, 2016 at 11:39 PM

Hey, My Name is Ja'Tavion Rayford, I attended Bartlett Academy and I'm in the 9th grade and I wanted to give y'all some ideas about NBA Live Mobile because I want this to be the real live NBA game EVER!!! Contact me jatavionrayford11192000@gmail.com or call me at (901) 734-4919 or (901) 690-1253
thank you and I hope you send me a email back or contact me cause I want this app to be the best app ever please contact me and listen to my ideas Thank you for your time.

Michael nicoloro says:

Posted on Apr 11, 2016 at 06:55 PM

I've been a madden player for 20 or so years. This may be my last. I play ultimate team and spend money every week. But since the beginning of Easter promo I've been nothing but disappointed. The set was impossible to complete. This weekend alone I spent roughly $250 trying to get a golden ticket or ultimate legend. Plus 400k in game coins. I understand these cards are meant to be rare but I feel that the pull rates on all elite cards has been reduced which I feel is unfair as someone who has no problem spending the money. I opened close to 150 packs this weekend with nothing to show for it. I never expect every pack to give me what I want but I feel when spend a certain amount you should get something of value back. Even if it's not the boss card or the gt that I was looking for. I'm going to have to think long and hard before I spend another dime or this game or future games. I hate that it's come to that because I've always loved madden but I hate the greed of your company and that I get nothing in return.

Tim Sawyer says:

Posted on Apr 04, 2016 at 09:43 PM

While playing a MUT seasons game it went to overtime, I won the ross and, obviously, elected to receive. The game then made me kick, and I lost the game on that drive. It's obviously a problem I wasn't given a fair chance and feel the result should not count on my record. Please respond ASAP. Thank you, Tim Sawyer. XBOX Live screen name TheTimmy2Toes. Game took place between 11am and moon EST April 4, 2016.

Rusty says:

Posted on Apr 03, 2016 at 09:27 PM

Cannot get my forgotten password sent to my email please help.

Jay sturges says:

Posted on Mar 13, 2016 at 02:59 AM

I bought madden 16 paid extra for the deluxe package just to find out i don't get the 36 packs bought game brand new and redeemed code week later still no packs this is a rip off please contact asap i want my free packs

Randall jones says:

Posted on Mar 09, 2016 at 02:02 AM

I just purchased madden ultimate team points. As soon I bought a pack of game changers, it said that the ea sports servers were down. So I just lost all the players I just purchased. I wish ea still had a phone number I could call.

Chester Banks says:

Posted on Feb 21, 2016 at 07:22 PM

I'm a member of EA Access. I downloaded Madden 16. After downloading, I'm at the screen that says press any button. I do as it states nothing is happening. I uninstall the game and download it again the same thing keep happening. I have the disc as well. It do the same thing. When I first get the disc it played. Now it want do anything. I'm about to cancel my account.

Edward Hypes says:

Posted on Feb 14, 2016 at 05:46 AM

I spent 1000 coins on contracts to play as soon as I got into game server went down and took all my contacts and coins. This is getting to be to much. Please fix the problems with EA. Is there anyway I can get coins back.
Thank you.

Shane Coombs says:

Posted on Feb 11, 2016 at 11:06 PM

Love madden on xbox 360. Hope you make at least madden 17. That be great & excellent huge fan . You ever goin to make player p.o.v? & easier to start season over with the created player you already created?

Marvin holifield says:

Posted on Feb 08, 2016 at 02:33 AM

Ea is not giving me my coins and pro packs that im winning from solo challenge on ultimate team and I should have 10000k of coins and two packs only reason I realized that I wasn't getting my stuff when I did the packs so can I get this problem fix.

Jaime Hemingway says:

Posted on Jan 27, 2016 at 04:09 AM

Would like someone to call me at 484-557-9403. I had purchased maddin points for maddin 15. But we want to exchange for madden 16

LB says:

Posted on Jan 27, 2016 at 03:45 AM

My personal information has been compromised!!! Someone has hacked into my info from their server!! And its insanely difficult to get in contact with them to discuss this. Their customer service is horrible!! A complete joke!!! This will turn into a lawsuit soon unless I get answers fast!!

Xavier Lacewell says:

Posted on Jan 06, 2016 at 01:00 AM

My name is Xavier Lacewell please contact me back as soon as possible I've tried buying a for ea access and my code is not working or my Microsoft currecy for 3 day now I've been trying to get in contact with guys so I can enjoy my ea access I really need your help please contact me back as soon as possible please & thankyou

Jennings says:

Posted on Dec 22, 2015 at 07:18 PM

I recently purchased an EA Air Hockey table from the local Sams Club store in Windsor Heights, Iowa. However, upon returning home and putting it together, I notice I only have one hockey puck, and three of the rubber pads which go on the table legs (to protect your floor, in this case, hardwood floors) was not included. I need to know how to go about receiving these not included items in order to enjoy my product.

Please contact me or offer any suggestions for resolution. I look forward to hearing from you soon. Thank you.

Joe Pecoraro says:

Posted on Dec 21, 2015 at 12:50 AM

Could somebody please contact me at (Joe) at (563) 888-5120.. I am having a problem changing / updating my email address through EA sports in Madden 16..., I cannot use the help.Ea website because it requires my ligin email and that is the issue at hand. Thank you very much.

David covel says:

Posted on Dec 12, 2015 at 03:30 AM

Two weeks ago I have purchased a a 2995 hockey pack on NHL 16. I bought two and one of them disappeared because my Internet service dropped and it still charge me. I wanted to see if you can help my online ID is Scottypatrol29 and email dcjctc@gmail.com.

Lawrence Morrison says:

Posted on Aug 24, 2015 at 07:15 PM

Will Madden 16 for the Xbox 360 have the aggressive and possession catch animations on the game as well ?


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