Wepay Customer Service Number

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WePay is an American technology company providing online payment service in the United States. The main headquarters of the company is situated in Redwood City, California, United States. The company operates as the wholly owned subsidiary of JPMorgan Chase & Co., which is an American multinational banking and financial service company having their operations in different countries around the globe. The company was started in 2008 by Bill Clerico and Rich Aberman when they start providing their services in Boston, Massachusetts. However, the company was acquired by JPMorgan Chase in October 2017 for $220 million.

WePay Partnerships

Since its foundation, the company has work in a partnership with more than 1,000 businesses and non-profit organizations, such as Constant Contact, Meetup, Classy, Buildertrend, Meetup, Ecwid, GoFundMe, Freshbooks, and Ticketbud. Along with that, they have partnerships with Android Pay and Apple Pay for allowing the customers to transact the payments.

WePay Services

There is a great variety of services provided by the company that includes merchant on boarding, payment processing, payouts, fraud protection and support services. WePay provides payment capabilities to businesses and charges service fees while processing their funds. The customers are allowed to make secure and friction less payments using the company’s APIs.
Wepay customer care number 3630
In addition to that, the company has a proprietary risk prevention system and partnerships with many third-party vendors to offer fraud and risk protection where they detect fraud by utilizing a great number of data sources, such as machine learning algorithms and social data connections. In addition to that, the company offers many other delivery options to their customers like weekend delivery, digital access, Sunday delivery, and 7-Day delivery.

Conatct detail of Wepay

  • Address

    455 Portage Avenue, Suite B, Palo Alto, California 94306, United States

  • Contact Number


  • Email Address


  • Website


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0% Marketing

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comments (19) on Wepay Customer Service Contact Number

Need financial help

Posted on Dec 04, 2016 at 01:52 AM

Victoria Santa Ana says: We have been attempting to get funds transferred since the beginning of November. Each day we see a message that simply says failed. We have been unsuccessful in findng out from Wepay what the problem is and what we need to do to correct it and get the money. This money was collected in GoFundme for burial expenses for my brother John Stetar who passed away in August. Repeated emails to Wepay "support" group have been unanswered or unhelpful.
My brother's family needs to get these funds. What can we do?

Need to stop Wepay

Posted on Nov 18, 2016 at 03:04 AM

Candace North says: I need a phone call to help me stop my Wepay to pay to withdraw everytime I get a donation. I have received emails with directions and do not understand. My contact number is 8568137***.

Query regarding check

Posted on Nov 03, 2016 at 12:34 AM

Marisol mannino says: I have not received my check in the mail. I added a bank account to see if you can send the check to the bank account on file?

Regarding retrieving of funds

Posted on Oct 26, 2016 at 02:31 AM

Allyson Jermaine Allen says: I have a fundraiser campaign, but I have a direct deposit in debit account. Will you be able to use this to retrieve funds?

peter says:

Posted on Oct 12, 2016 at 05:07 AM

Can someone please contact me? I need the money that was funded to me to pay for my wife and my deceased child's hospital bills. If that is not enough incentive, I do not know what it is? My phone number is 970-209-5*** and email address is Pthelland9@gmail.com

Shawn Mcmasters says:

Posted on Oct 08, 2016 at 10:32 PM

I put the wrong account information in new one in it but it says money was already been sent.

Deanna Edwards says:

Posted on Sep 30, 2016 at 03:25 PM

I need to talk with someone from your company about how I can get my funds off of a Wepay account for my campaign. I received no help and I am in stress. Can you please help me or have someone call me?

Deanna Edwards says:

Posted on Sep 29, 2016 at 07:49 AM

I need help with taking off my money from my account. I can't do it and I need help. Can someone help me please?


Posted on Sep 29, 2016 at 03:32 AM

I have been trying to change my bank account information so the money that was donated to me can go to the right bank account. I can't find anywhere where I can do that. I am getting frustrated at this and I need the money going to the right account.

John Collins says:

Posted on Sep 28, 2016 at 06:05 AM

My wife deposited a check issued by your company. It is not clearing due to insufficient funds on your end, now she had acquired a massive negative balance in her account. This needs to be get resolved as soon as possible.

Nicola M. says:

Posted on Sep 15, 2016 at 09:43 PM

Good afternoon, I used a fund me link on Facebook to donate to my aunt last week. I was unfortunately overcharged by an additional $100 for which I would like to be refunded. Any help would be greatly appreciated. Thank you.

Mandy Lockrem says:

Posted on Sep 15, 2016 at 02:38 AM

I started a go fund me account and for over a year have been unable to withdraw because my phone number has changed. I am getting really sick for not having a contact number so that I can get a hold of go fund me or wepay. I am beyond upset and want my actual contact phone number now.

Cheryl Simon says:

Posted on Aug 17, 2016 at 11:27 PM

Hello We Pay,
There is a 119.00 charge placed on my credit card that I did not approve. Please credit my account. I tried to call customer service phone number and was not able to speak with anyone. Please help me with this charge that is fraudulent.
Thank You,
Cheryl Simon

emma says:

Posted on Jul 23, 2016 at 12:11 AM

hello, my account keeps closing on go fund me. they advised that yo no longer take donations for my account. the fundraiser id for a Arab festival organization most of the downers are family and friends. the organization is doing a pageant and each contestant must raise money for them and it is on Aug 15. I'm following all directions like all the other contests but it seem as if only my account is being closed and all the other constants are fine. please help me.

Joseph Stewart says:

Posted on Apr 27, 2016 at 10:40 PM

I do not have a social security number but I do have an individual taxpayer identification number that I used to open my bank account and get my credit. I raised some money on gofundme and now I am trying to with draw but they say I can't without a social security number. My ITIN has been used many times to verify who I am many many times.

Deborah Mckoy says:

Posted on Apr 12, 2016 at 08:36 PM

Hello, I have been trying to make a withdrawal from my go fund me account. I received a message from go fund me explaining i needed to change the account name.
The account name as far as I can tell is in the business name Motivating, Overcoming & Empowering. I need your assistance in getting this withdrawal.

Sherry Hart says:

Posted on Mar 13, 2016 at 10:51 PM

My code #304883 was changed & the new code was text to a cell phone that I no longer have. Can the new code be sent to my email instead & when will I receive my check?

Yajaira says:

Posted on Feb 17, 2016 at 09:29 PM

I'm having trouble with my account please help me to see how withdraw my money it's been more that 2 months and I haven't resived my money ... Can you plz help me check why

Ashley Harlow says:

Posted on Feb 12, 2016 at 04:08 AM

Hi my name is Ashley Harlow, I just got my check from set up a go fund me, now I'm try to cash it but I can't. I even went to a cash express place to cash it. They said they would if they could call and verify with all that this is a real check. By when they called the number its not working. I'm asking please give me a number to get in touch with all. The number they called that is not working is 1-855-469-3729. To contact me call 731-394-5653 thank you


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