Trojan Condoms Customer Service Number

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104 Reviews
Trojan Condoms

Trojan Condoms

Trojan is an American brand who sell condoms & sexual lubricants all over the world. The company is owned by Church & Dwight Company, which is manufacturing company based in Ewing, New Jersey. The Trojan condoms was launched in 1916 & attain so much popularity globally. In the United States, almost 70% of the condoms are sold by the Trojan brand. At the time of foundation, it was owned by the Fay and Youngs who sold it to Youngs Drug Products in 1919. They further sold it to Carter-Wallace in 1985. The present owner of the company Church & Dwight brought it in 2001. The slogan of the company is “Trojan, Pleasure you want, Protection You Trust”. The idea behind the Trojan condoms was Merle Leland Youngs. For more than 100 years, it is America’s number of condoms.
They are made up of premium quality latex that minimizes the risk of pregnancy & STD-related diseases. All their products are tested electronically to make sure reliability. There are more than 30 varieties of condoms sell by the company.

Trojan Condoms Owner Company

Trojan Condoms customer care number 3487
The company was established in 1874 as John Dwight and Company but changed their name to Church & Dwight Co. in 1896. The company trade publicly on the New York Stock Exchange. They are also a member of S&P 500. As of 2015 records, their revenue is more than US$ 3.4 billion. In addition to Trojan condoms, they own many other brands, like Aim Toothpaste, Nair, Orajel, Simply Saline, OxiClean, Waterpik, Mentadent, Close-up, Batiste, and Pepsodent. In May 2018, the Chief Executive Officer of the company is Matthew T. Farrell. The major products sell by the company are pregnancy tests, baking soda, condoms, & laundry detergent.

Conatct detail of Trojan Condoms

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    500, Charles E-Wing Boulevard, E-Wing, NJ-08628, New Jersey, United States of America

  • Contact Number


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comments (104) on Trojan Condoms Customer Service Contact Number

Joanne says:

Posted on Sep 25, 2017 at 01:33 PM

If my condoms have these numbers and letters, can you tell me how old these are, when they were made and if they are sage to use?
2020-04-01 TT7108YZ606

Asking about the product

Posted on Dec 05, 2016 at 03:08 PM

LLVIS says: We are a company in Spain and we are interested in your products to use them in our tampons quality tests. How can we contact with you? We are specifically interested in Trojan ENZ Non-Lubicated condoms. We need, firstly, the technical data sheet for this product. Could you send us, in advanced, this document please? Thank you very much.

We are Cohitech near Barcelona and you can see us in I am Mr. Llvis Ballara, from the quality department.

Unhappy customer

Posted on Dec 02, 2016 at 11:29 PM

Anna MacDonald says: Dear Trojan,

I strongly believe you need to remake your thin condoms as they don't work. They broke 2/3 times for me and now as a result, I was pregnant and now experiencing a miscarriage. This is all because of your poorly made condoms.

Suggestion about product

Posted on Nov 25, 2016 at 03:40 AM

Marie says: Hello,

This is an entirely serious question. Is there a way to order pink condoms? Other companies sell different condoms but yours are the best. She loves pink and would use condoms way more if they were of that colour. You don't have a message button on any of your social media though its been a long week so I could have missed it. But if there is a way to order pink ones I would greatly appreciate it.
Have a great week.

Complaint about product and refund

Posted on Nov 22, 2016 at 09:58 PM

Jennifer says: Hello,
I am sexually active 42 years old woman who has used your products off and on for awhile. There have been several times and most recently three times in a row where your product of different types to include magnum has slipped off and/or broken.
With this occurrence, I have had to take the morning after pill for precaution on more than one occasion. This is not something my body can handle and it isn't cheap either. Your product is to be trusted as a means to not get pregnant or catch STDs and as of now I have been exposed to both. Repeatedly because your product failed miserably.

Not sure what you can do to fix it but reimbursement of the morning after pill at 50 dollars a pop would be a start.

Got infected with product

Posted on Nov 22, 2016 at 01:43 AM

Vivian says: Dear Trojan,

I contracted a urinary tract infection after using your product with spermicide. Please pull these off the shelves or I will take legal action.

Complaint about product

Posted on Nov 18, 2016 at 07:59 PM

Johan Flores says: I bought Trojan bareskin and the Trojan groove but I am so disappointed for the money I paid as I expected more pleasure. What a waste of money. I tried to return both boxes and the store refused to do so. I only used one of each and lost all the money I spent. It is advertised as the best sexual and pleasure experience ever, which is such a lie. I found nothing special about them to make matters worst. I had also bought the Trojan Ho sensitive touch. I wrote a complaint letter to Charles Ewing, Blvd, NJ 08628 barcode 2260000006 and Lot ht510613exp04-2018.
I tried calling customer service waited too long but never got any answer.
Overall it was such a waste of money. Hopefully your other products work. My email is

Thanks in advance for your quick response. I hope you all can make up for the inconvenience and my hard earned money which I spent on your products.

Need a bigger size

Posted on Nov 15, 2016 at 08:03 PM

Exhale says: My boyfriend is in need of an extra large condom. The XL hurts and we are very much like to go for intimate, but safe. Please consider this soon.

Asking for some information and contact details

Posted on Nov 14, 2016 at 12:44 AM

Keene says: I have a extreme dilemma concerning my experience with Trojan Condoms recently. If there is anyway I would be able to privately email that would be great.

Looking for refund

Posted on Nov 12, 2016 at 06:39 AM

Liam Perry says: I use magnums and I continue to either find holes after I finish or they break during sex. By the grace of God, my girl is not pregnant yet but I am almost to the point of switching brands. May I please either have some clean, unbroken condoms shipped to me or a refund from the ones that broke.

Unhappy customer

Posted on Nov 11, 2016 at 01:48 AM

Justin L Jordan says: Hello,
My name is Justin Jordan. Me and my girlfriend have been using Trojan for about 2 months. Tuesday, I bought the pure ecstasy condoms because the box says it feels like nothings there it does. I only used one of the condoms and wasted 4 of them. The first one worked great but now they kill my erections instantly. And now it takes longer to regain an erection. Never had this problem with any other Trojan condom. Now I have pure ecstasy condoms and I can't use because they kill my erections. This purchase is the worst. And not being able to keep an erection is embarrassing. My girlfriend is also unhappy with the condoms.

Inquiring about product

Posted on Nov 09, 2016 at 12:51 AM

BOBBIEJO MILLER says: I have a question on when a condom was made and out on store shelves. I have 2 different numbers between the box and condom wrapper. The box days expire on 01/18 TT3003Y. The wrapper says expire on 01/18 TT3005YZ615. Can you please tell me when these were made and out in stores for sale.

Views and suggestion

Posted on Nov 07, 2016 at 11:39 AM

Jesse says: I just recently saw your YouTube ad with the condoms holding a political debate. Not only was the joke itself but stupid and an uncreative attempt at advertising by attempting to capitalize on the election, but I was pretty suprised to see that it contained a racial stereotype as well. All of the regular sized condoms were white males, while the magnum condom was the only black male in attendance. I get what you are going at here, and its racist. I would like to add before I go any further that I was a customer for your magnum condom line myself before I saw this ad. This isn't a case of myself feeling inferior or getting "butt hurt" but instead myself and many others like myself tired of seeing this stereotype. The ad was unfunny by istelf (your YouTube video only has just over 200 likes) and the stereotype really just pushed it into the offensive territory. You are alienating what is most likely your largest market, and doing it in a very uncreative way. I don't know what kind of conversation your advertising team must had to think that insulting a large portion of your market.

Complaint about the product

Posted on Nov 07, 2016 at 05:30 AM

John says: I recently purchased two 12 packs of your ENZ spermicidal condoms. After using four, I experienced extreme pain in my urethra during urination. This is the first time, I have experienced this issue and the first time I have used this specific condom. I am getting over this pain but I am very disappointed with your company for selling this product after that I did some research online and it has a very common issue like this. It was the worst pain of my life, as I have been stabbed. I would like a refund, or at least a coupon for another type of condom you sell.

Complaint about product

Posted on Nov 06, 2016 at 03:51 PM

Carissa Edyvean says: I got a 10 pack of Trojan condoms and they all were broken. Its just a waste of money. Thanks.

Matter of missing condoms

Posted on Nov 05, 2016 at 04:26 AM

Zachary Norys says: Good afternoon,

I have been using Trojan ultra thin condoms for a while now with no problems. Unfortunately, the last box I bought had several of the condoms missing from the package. The individual package was there but there were several condoms missing. I was hoping I could get a response back concerning this issue and a possible resolution.

Tom Philbin says:

Posted on Nov 03, 2016 at 07:09 AM

My wife and I bought Trojan Lubricant in a purple bottle. It cost $14. The bottle stated arouses and intensifies. It said nothing about warming. We didn't like the warming affect. It was a waste of money. Please send a coupon for something that doesn't warm.

Tom Philbin
186 Spruce Street
Archbald, PA 18403

Unhappy customer

Posted on Nov 02, 2016 at 06:48 AM

Danielle says: Trojan ecstasy pack is horrible. I am very disappointed. I am very unhappy with my purchase. Are these condoms for xl men or something? I am lucky it didn't fall off inside me. Very unhappy with the gigantic box of waist.

Complaint about defaulty product

Posted on Oct 31, 2016 at 02:05 AM

Stefan Blaszczak says: I bought a 3 pack of fire and ice condoms and one of them was 3/4 of an unsealed wrapper and the condom was sticking out. Please look into the matter and reply soon.

Need to know the expiration date

Posted on Oct 30, 2016 at 10:38 PM

Jamie says: I am trying to find out the manufacturing date of the box of condoms that were bought. On the outside of the box the expiration date says February of 2016. There is a lot number that says TT3035Y.
Since this box of condoms is a Trojan pleasure pack containing three different styles. I have two condoms left in the packages that have different expiration dates and lot numbers from the box. The ultra ribbed condom expires March of 2018. The lot number is TT 3073TZ1510. The sensations condom expires April of 2016 and the lot number is TT3097BZ704. The twisted condom was used.

I would really like the manufacturing date, as I am trying to determine when this box of condoms was purchased. Thank you.

Query about the product

Posted on Oct 26, 2016 at 10:58 AM

Kayla says: No ingredients on your Trojan Stimulation Ecstasy condoms. Need to know as soon as possible.

Complaint about product

Posted on Oct 25, 2016 at 03:00 AM

Alex Branum says: Good evening,

I have purchased the multi-speed vibrating ring. I opened the packaging, and became pretty disappointed as I tried to turn it on and the battery was dead. It was quite the mood killer between me and my partner.

Thanks for listening.

Offering a business deal

Posted on Oct 24, 2016 at 08:34 PM

Brandon R. says: Dear reader,

Thanks for taking the time to go over this message. I do not have any complaints, this is me offering a business opportunity. Some time back there was an interest in a new condom design. I have seen what has came out and I know your current designs are doing well but I can deal you one better. If interested contact me by email. I wouldn't have typed all this if I wasn't serious.

Brandon Rucker

Product problem

Posted on Oct 24, 2016 at 12:27 AM

Alexa says: Your extended condoms are not good because they keep on breaking and I ain't trying to get pregnant. You should fix them before I get pregnant otherwise will sue you all.

Complain about product

Posted on Oct 19, 2016 at 12:53 AM

Justin Jahnigen says: I bought a box of your Trojan ultra thin condoms 12 in a box. I open it and took them all out to find out how many are there and there were only 9 in and one of the packages was already open. I would need some sort of compensation for this if you need more proof then I would be glad to show you the open wrapper and everything. Thank you for taking the time to read this.


Posted on Oct 17, 2016 at 09:34 PM

Johnathan reid says: I called them to report a broken condom and all I got is the cost of the box back. What's going to happen if my wife gets pregnant? Are they going to help or are they going to keep it in the dark?

Complain for faulty products

Posted on Oct 16, 2016 at 09:05 AM

Anthony casey says: I bought a box of Trojan condoms ultra ribbed yellow box and the condoms were dry. We thought first it to be one only so I tried another one and it was not lubircated either. Me and my spouse could not enjoy that night due to dry condoms. Please fix this issue, I paid for bad product. Thank you.

Ariana says:

Posted on Oct 09, 2016 at 10:52 PM

Your bare skin condoms are ducking broken. Now I am getting a day after pill with $50 dollars because your brand is really disgusting.

Daniel says:

Posted on Oct 09, 2016 at 12:10 AM


My partner and I just had a Trojan ENZ lubricated condom break during use. I have taken pictures for both of the torn tip and the packaging with the expiration date, which is not for another year. Please contact me at this email address.

Jason Peduto says:

Posted on Oct 05, 2016 at 09:24 AM

Trojan ultra ribbed condoms are too tight. I bought a pack of 12 and need new condoms but I am disappointed with the product. A coupon that I could get for a different style would be very helpful and tips on what condom is not as tight would be great.

Adrey says:

Posted on Sep 30, 2016 at 11:27 PM

I am interested in receiving coupons for your products through the mail. Please let me know if you do mail out the coupons. Thanks.

Mike says:

Posted on Sep 28, 2016 at 09:01 PM

How can I trust your product? as it rips or breaks. I always buy your product at a higher price because I know they are stronger than most. But recently they have been breaking and as I mean for about 2 months now. How can you possibly gain someones trust in your product when your product is supposed to be the best and everything about that anymore.

Eric Kerns says:

Posted on Sep 17, 2016 at 09:36 AM

I recently purchased a 36 count box of Trojan Ultra Thin condoms. They didn’t specify the size but they are way too small and I was not able to use them. Is there any way for me to get a refund on this as it cost +$30. I had always used (last 5 years) the variety pack which fit well. I wanted to try something new but was very disappointed that the Ultra Thin style condoms were so small. Please let me know if you need any additional information. I purchased these through Kroger. Thanks for your time.

Logan Cabanas says:

Posted on Sep 14, 2016 at 11:34 AM

I recently purchased a box of your condoms and when I opened the box to use them almost everyone had little to none lubricant on them. I went through half the box on the first night. I think that is a bit ridiculous. Half a box?! But I love your brand and will continue to buy them. But since I had with so much trouble is there anything you can do for me?

sydney hess says:

Posted on Sep 13, 2016 at 04:59 AM

Have an amazing commercial idea. would love to share. I'm sure you get these all the time but this will be a good one promise!

Melissa says:

Posted on Sep 12, 2016 at 06:38 PM

I'm very dissatisfied as a recent box of your condoms - Trojan sensitive bare skin, Exp 3/2021, has broken a couple of times. I had to resort to plan B both times, which was unfavorable. We have thrown the box away, as it seemed it was defective and we will try a new one.

Ignacio Gomez says:

Posted on Sep 08, 2016 at 01:28 AM

Yesterday I bought a 3 pack of ultra thin condoms for almost 5 dollars and all three broke within like 10 minutes so I go buy a bigger size, the magnum thins and all three of those broke within like 15 minutes, so that's like 10 dollars on supposedly the best condom brand and they all break on me. I'm honestly not happy at all and would appreciate being compensated for my wasted money.

Madison D says:

Posted on Sep 06, 2016 at 09:24 AM

I am a frequent user and recently I have had 4 condoms out of a recent purchase break with my boyfriend. We have never had this issue before and are concerned with the newer product.

Minnie Rose says:

Posted on Aug 29, 2016 at 02:52 AM

My boyfriend and I were having sex, and during that time period we broke TWO of your Trojan EXZ condoms from the blue box. Terrible quality.

Angelina says:

Posted on Aug 28, 2016 at 11:21 PM

Hi! I just purchased the Hot Spot vibrating ring! I'm excited to try it but I was wondering if the batteries are replaceable. I would like to know before I use it because I would return it if it's only for one time use for 20 minutes. Please let me know! Thanks!

Christine Ventura says:

Posted on Aug 26, 2016 at 08:05 PM

I recently bought the Trojan Double Ecstasy condom 10 pack and when using them, had to abruptly stop intercourse and go shower because it caused extreme discomfort. The store will not take them back because it's an open pack. Is there anything that can be done about this? Thanks in advance for your help!

Jordan Lee says:

Posted on Aug 26, 2016 at 03:38 AM

To whom it may concern,

I am extremely upset right now. My girlfriend and I have been using your Bares kin condoms for quite some time. Twice in a row now the condom broke. We've now spent $100 on Plan B because of it. I would like to know what your company plans to do about it.

Justin says:

Posted on Aug 22, 2016 at 12:10 PM

I've used this brand and no other tell I meet a women that was allergic to latex because it was $50 for 10. And that's way over my budget. And it was a waste of money getting the other brand cause it didn't do its job as of felling everything. Why are non latex so high??

Zach Snipes says:

Posted on Aug 17, 2016 at 06:47 PM

Good morning,

I am interested in carrying some of your products and I was hoping you could send me information on your wholesale program. I appreciate your help and look forward to hearing back from you.

All the best

Zach Snipes
Assistant Store Manager
Libby and Leaf (Zentra LLC)
(704) 246-6119

Jaidon Beaudwin says:

Posted on Aug 16, 2016 at 06:53 PM

Hi, I'm Jaidon. I love Trojan condoms. If your company wouldn't mind, I would very much appreciate it if you would send me a few free stickers..

Andre Terry says:

Posted on Aug 16, 2016 at 12:24 PM

I recently purchased a box of your ribbed condoms 12 packed. Well seven out of the twelve broke during sex. These are supposed to be Strong and for well endowed men. This is not supposed to be happening I bought these condoms to prevent having children, as well as diseases. Very not satisfied with your product..

Hunter Bashline says:

Posted on Aug 10, 2016 at 04:47 AM

I bought a box of Trojan enz condoms from walgreens on August 7th and when I brought them home and I opened it the condoms were tampered with and broken I want my money. Back and a new box I'm switching to new new company here's the lot number TT5346Y get back to me as soon as possible..

Tiffany Lizakowski says:

Posted on Aug 07, 2016 at 10:38 PM

Really not happy. Last night august 6th I was using one of your condoms with my partner and upon finishing as he was taking the condom off he noticed that it had broke. this isn't the first time I've we've had this problem. It has also happened less than a week ago, this one was caught. This is very worrisome and highly displeasing to both of us. and now we are having to spend a bunch of money we really don't have on plan B pill.

Bob says:

Posted on Aug 03, 2016 at 11:10 AM

I bought a box of condoms a sensitivity pack and the thin sensitivity condoms were expired with and expiration date of 03/2016 and i bought them in 07/2016 and there is also the green kind that had an expiration date of 03/2016 but the ultra thin has an expiration date of 09/2019 so I'm not sure how I got a box of half expired and half unexpired and I bought them from Walmart in Aberdeen Maryland 21001..

Sabine says:

Posted on Aug 01, 2016 at 08:51 PM

We have been sing Trojan Condoms for many years now and this never happened before! The condom completely broke at the extremity and we didn't notice before it was too late.
Very disappointed and really concerned today. I'm really too old for that kind of stress. And as I am reading below many people are experiencing the same thing.. somethings wrong here. Condoms were invented to protect!

Anthony Larregui says:

Posted on Aug 01, 2016 at 12:52 AM

I bought your non latex thin condoms and as soon as I tried putting it on it broke completely I try all three and they all broke the first one broke as I was putting it in my wife then I tried putting the other 2 in and bike instantly. A complete waste of my money.

Heaven VanGuilder says:

Posted on Jul 28, 2016 at 09:01 AM

Very disappointed. Both me and my boyfriend have tried a verity of your condoms... And while we were doing that we learned quickly that I was allergic to your latex and my boyfriend had a slight allergy. We recently tried your latex free condoms. And one had NO and yes ill repeat NO lubrication. It hurt to try and get it in. And we couldn't finish with it on. And opening up another one of the packages it had very little lubricant. And when we opened up the 3rd one just to see. It was over lubricated.

Heaven VanGuilder says:

Posted on Jul 28, 2016 at 08:43 AM

Very disappointed. Both me and my boyfriend have tried a verity of your condoms. And while we were doing that we learned quickly that I was allergic to your latex and my boyfriend had a slight allergy. We recently tried your latex free condoms. And one had NO and yes ill repeat NO lubrication. It hurt to try and get it in. And we couldn't finish with it on. And opening up another one of the packages it had very little lubricant. And when we opened up the 3rd one just to see. It was over lubricated. I'm very disappointed in y'all products and will never be buying another condom from y'all.

Paul Vassalotti says:

Posted on Jul 23, 2016 at 06:19 PM

I am usually Beverly happy with your product and never have any issues. I am sad to say the last box of pleasure pack I got had two condoms break in the middle of sex. The first time it broke, it was caught, the second time on another night it was not caught. I am extreamly displeased with this box. Again though I have never had issues with your products, and still plan an continuing use. I just wanted to make you aware of the situation. Thank you for your time.

Not sure if this helps but the expectation number is 01-2019 tt6022y

Paul Vassalotti says:

Posted on Jul 23, 2016 at 06:19 PM

I am usually Beverly happy with your product and never have any issues. I am sad to say the last box of pleasure pack I got had two condoms break in the middle of sex. The first time it broke, it was caught, the second time on another night it was not caught. I am extremely displeased with this box. Again though I have never had issues with your products, and still plan an continuing use. I just wanted to make you aware of the situation. Thank you for your time.

Not sure if this helps but the expectation number is 01-2019 tt6022y.

David says:

Posted on Jul 16, 2016 at 11:25 PM

I bought a pack of Trojan ultra thins and the condom broke. had to spend $50 on buying plan B pill. never using Trojans again.

Kelly Parker says:

Posted on Jul 10, 2016 at 11:49 AM

Hi Trojan Condom Company, My name is Kelly Parker and I love your selection of condoms. I was wondering if I could get some free stickers. My address is 44 Red Apple, Irvine California 92618. thank you!

Brittani says:

Posted on Jul 06, 2016 at 05:32 PM

I bought a box of the fir and ice condoms which are not cheap by the way and it says there's suppose to be 3 in the box and I got 2 I don't like being cheated and now I have to go buy more already and it's not right that I didn't get my money worth even though I don't care too much for the fire and ice since I've tried them but I want a refund for where I got cheated.

Deirdre Kondrk says:

Posted on Jun 30, 2016 at 04:55 AM

Not a complaint at all! I want to offer you the exciting opportunity to be a sponsor for SpartaCon, the only US-based convention for the popular show Spartacus. Please visit this link and contact me if it sounds as exhilarating to you as it does to me ;)

Thank you for your consideration!!

Gabby large says:

Posted on Jun 28, 2016 at 09:22 AM

Hi! So today I bought a box of Trojan grooves, and was really excited to get them home and use them! I have used many types and my favorite including the fire and ice. Just thought me and my husband would mix it up a little. As soon as we started getting along, the first one broke. Not a big deal we had plenty more. Within the hour three of your condoms had broken on s and it killed the mood. We have never had a problem with any of your other styles, but these ones have made me very angry. They did not do their job, or hold p their end of the deal. Like I did we have never had a problem with any other styles, but we couldn't even finish with these ones. it was highly frustrating.

Beth says:

Posted on Jun 27, 2016 at 07:40 AM

Just bought few few packs of naturalamb condoms and one was empty. I am pissed. If a box is around $10 for just 3 condoms make sure that every box has condoms in it

Isaiah Rodrigez says:

Posted on Jun 26, 2016 at 01:20 AM

I was wondering if Trojan was ever going to release any non-latex polyisoprene condoms. Trojan is the best condom maker which I have heard from many people. I would be 100% fine with testing them out for you as well. If you have any intent of releasing or if you have any already I would appreciate it. Thank you very much and have a wonderful day

sam says:

Posted on Jun 19, 2016 at 06:19 AM

HI, i recently bought a pack of your ultra thin condoms and the first one out of the pack broke and i finished inside my gf. I just want you to know to please check your condoms better please. I am now out 55$ sense i had to buy a plan b pill and tests.

David says:

Posted on Jun 18, 2016 at 05:38 AM

I need help to find out if the sleeves of condoms that are in connected can be different. I have an issue with infidelity and need your help to determine if the condoms that were replaced came from the original sleeve that I have. The markings are different and the disclosures on on the back do not line up and appear clearly to me that they did not come from the sleeve that she said she tore them off from .I'm sure this may be an odd request but hoping your customer service is high level to this sensitive request. I have the two pictures if the front and back of these two sleeves of condoms and would like your feedback to let me know if these two could have come off the same exact sleeve. I would like to send pics of the front/ back to you.

Julian Lovreglio says:

Posted on Jun 15, 2016 at 01:20 AM

Hello! I have been using Trojan Magnm for several years. From the last 36 pack I purchased, the past 5 broke on me at the beginning, middle, and end of my experiences. Always been a fan.But that's not good.

PJ says:

Posted on May 22, 2016 at 12:59 PM

I went to the local grocery with anticipation of the weekend, the wife and I had some big plans upcoming so we thought we should stock up.
Let me start by saying that we've used the same condom and bearskin style on several occasions with solid results and positive feedback. That being said they had a pack of 32 or 36 for $19.99 so we opted for that route Thursday afternoon.

Thursday night came and we reached to the drawer for our old trusty Trojan. Shortly there after it broke. Shit happens, we got another from the box.10 minutes later, it broke too. We used 7 condoms that night. every single one of them broke. We went back the following day and bought a 3 packs, Trojan bare skin. no issues.
Tonight we grabbed another from the large box, and ended up breaking 2 of them before we went to bed.

We've not been any more rough than any other times, but something has to give. Perhaps it's a bad batch, I'm not sure. Nevertheless, we would really appreciate it if it were made right, by one of the following ways:

1) send a box in

Robert Phillips says:

Posted on May 12, 2016 at 07:22 PM

Hello I've recently purchased Trojan ecstasy condom the smell of them is absolutely horrible. I have my receipt I was wondering if I could return the box. I do not feel comfortable returning to Walgreen.

Marina Weir says:

Posted on May 12, 2016 at 04:18 AM

My name is Marina. I don't have much of a complaint but I do have a great idea, is it possible to add an inch or two on a condom? So that when your partner puts on the condom it adds that inch or two?

Kyle says:

Posted on May 11, 2016 at 02:02 AM

Got a box of enz from my local Walmart opened the 3 pack and only 2 were in there plus a third opened flawlessly wrapper?

Bo says:

Posted on May 09, 2016 at 10:12 PM

I have been using Trojan condoms since I have been dating my girlfriend. She is now pregnant and I don't understand how? We never have gone without protection. We are way to young for a baby.

Henry says:

Posted on May 07, 2016 at 08:33 AM

The condom broke, what's the point of wearing a condom if it breaks? Very Disappointed.

Jaycee mcclure says:

Posted on May 05, 2016 at 06:02 AM

I used one of you trojan condoms and while and use the ring or rim of the condom cut me in 3 places around the shaft of my penis when the ring sit's if someone would contact me back on the issue.

Lily says:

Posted on May 03, 2016 at 09:23 AM

so, I bought a box of the magnum ultra thin and 3/5 I have used have broke on me and my boyfriend. Resulting is to panic and I having to take a plan b pill. This has caused a lot of stress on me and my boyfriend.

Joshua says:

Posted on May 02, 2016 at 07:33 AM

I purchased the Trojan vibrations bullet today. When I opened the box everything looked normal. I installed the batteries and the light turned on as if it were working but nothing happened. I tried changing speed and still no vibrations. I looked online and couldn't find an email address and couldn't write a review so I am trying this. Please resolve the issue. I am out $35 and cannot return the opened product.

Destiny Northey says:

Posted on Apr 29, 2016 at 07:16 AM

To Whom It May Concern:
My name is Destiny Northey, I am a psychology and sociology double major at Wartburg College in Waverly, IA. I am going to be traveling to Haiti in May 2017 with my Global Communities class. Even though the trip is a year away we are already collecting donations to take with us. I was wondering if you would be willing to donate condoms for the medical center. We are going to be working with Partners in Development while we are in Haiti.

Thank you,
Destiny Northey
Wartburg College ‘18

Jailyn Reed and Andresha Wright says:

Posted on Apr 26, 2016 at 04:37 AM

Hi, my name is Jailyn Reed and me and my friend Andresha Wright would like to join your business to make Magnum condom slogans. We are very experienced and plan to help. Email me if you have any questions.

Amber E. Brown says:

Posted on Apr 24, 2016 at 06:12 PM

I bought a Trojan vibrations tri-phoria multi tip vibrating messenger at CVS/pharmacy. Got it home, took it out of packaging & threw all original packaging away. Once I went to use the product, I realized that I had a defective product. It will not vibrate even a brand new battery. I still have receipt but since I don't have packaging CVS won't let me exchange it. Is there anything you all could do to accommodate this situation?

Jacob Barr says:

Posted on Apr 24, 2016 at 03:35 PM

To whom it may concern,
I tried your trojan extended pleasures condom. and it caused me to go soft and lose my election after 15 minuets and losing all feeling down there. It took 30 minutes to be able to feel my manhood again and it was an unpleasant time for me. I think there should be a warning label stating that it can numb you and make you go soft. These condoms are not helpful and cause Intercourse to end sooner than desired because of loss of feeling.

Patricia Valenzuela says:

Posted on Apr 23, 2016 at 01:25 AM

Hello, my name is Patricia and I am making a magazine for my freshman year and my magazine is about teen pregnancy and we are asked to make ads and put ads in our magazine I was wondering if I am allowed by your company to put in an ad about your condom brand. Please reach back to me as soon as possible, thank you!

Reese says:

Posted on Apr 20, 2016 at 09:36 AM

We love the naturalamb condoms and buy them frequently. Sometimes we get a box that is short one condom, once we get a box that was supposed to have 3 condoms but there was 4 total. Normally we shrug it off. But recently we bought two sets of 6 boxes (12 boxes total) each that is supposed to contain 3 condoms in each box, hoping they will last a little bit. So far three of the boxes we opened only have 2 condoms in there. These are expensive condoms already. Is there any way we can remedy this issue?

Pierre says:

Posted on Apr 19, 2016 at 12:02 PM

Please, i need an email to contact the responsible person to talk about a business deal.

Meredith brown says:

Posted on Apr 17, 2016 at 07:51 AM

My fiance and I bought some of your extended climax control lubricated condoms. We bought a 12 pack and out off all 12 only 3 are lubricated. The expiration date says 2018.

joann says:

Posted on Apr 13, 2016 at 04:53 AM

You make all these new condoms I can't use. I'm allergic to latex to the point it's life threatening wish u made ones I could use.

Stephanie says:

Posted on Apr 12, 2016 at 11:17 AM

I bought a box of 10 Trojan sensitivity bare skin condoms. 5 of them broke :( hoping fir a new box.

Brandon says:

Posted on Apr 10, 2016 at 09:27 AM

Howdy, My wife and I got a pack of magnum ecstacy condoms. I had used trojan way before we got married with various partners and have never had a problem, especially magnums. We were in the middle of intercourse, and thank god I was paying attention because the condom broke and I blasted through the reservoir. Like I said, I'd never had a problem with your product before, and now we are both skeptical about continuing using this product. I'd like a refund or replacement if possible.

Alaa Hosany says:

Posted on Mar 23, 2016 at 01:36 AM

Dear Sir,
I am interested to become partner.
Can we arrange phone conversation?

Jackie says:

Posted on Mar 18, 2016 at 10:42 PM

I just posted a comment about how I was using your bare skin condoms and they broke instantly I miss spelled my here it is! Please get back to me!!

Jackie says:

Posted on Mar 18, 2016 at 10:40 PM

I'm Jackie and I was using the Trojan bare skin condoms and I tried two times and they both broke instantly! I am pissed! I bought a value pack of them too!! Please get back to me and make this right!

erica says:

Posted on Mar 07, 2016 at 10:39 PM

Hi I purchased a Trojan Vibrations Twister about a month ago and it seems to have a short in it?? How do I get a replacement the store wont take back!!! Thanks so much.

Tyler says:

Posted on Mar 07, 2016 at 08:28 AM

I recently bought a 10 pack of condoms. When I went to use them, I noticed that all but two had tears in the packaging, so I tested one of them and there was a hole in it. I discarded the whole box and will not be using Trojan again. I just wanted to make you aware of the potential problem this could have caused so that it can be avoided for anyone else in the future.

Sam Lytle says:

Posted on Feb 20, 2016 at 11:48 AM

I recently purchased the magnum gold pack because my wife can't get pregnant yet since she is too sick to handle pregnancy at the moment. After using said condom it turned out to be too small as it had left bruising on my penis. Do you guys happen to have a condom that comes in a larger size? This is a serious medical problem because my wife can't get pregnant as it would be detrimental to her health and I can't be using a condom that is too tight. Please help me alleviate this issue with a helpful solution.

Jesse says:

Posted on Feb 14, 2016 at 08:40 PM

Hello, I am Jesse I have been using you product for the past few months now and I have been having problems with the condoms breaking. I have been using the magnum thin and the bare skin and have broken at least 4 out of every 10 that I have used. I have tried other styles and find them to tight to use that's why I use the magnums.

Brandy Hicks says:

Posted on Feb 05, 2016 at 01:16 AM

Hello, my name is Brandy. I have seen some of the commercials, and was speaking with a friend. She was telling me how she loves trojan products and how awesome they are. I was wondering if I could get some samples to try them out myself, to see if I enjoy them the same. I hope to hear from you soon.

Rachel says:

Posted on Jan 27, 2016 at 08:15 PM

Hi guys, I bought a 3 pack of the ultra ribbed ones from Walmart. When I got home there was an empty wrapper inside. Like the wrapper and packaging was still intact there was just no condom inside the wrapper. So I technically only got 2 condoms :( I just wanted you guys to know. Thanks

Tanya Baxley says:

Posted on Nov 09, 2015 at 03:35 AM

Good afternoon. I recently went to Wal-Mart and bought a Trojan Pleasure Pack. Once I got home my husband and i opened the pack and found there was only 4 of the 12 condoms inside. There was only the 4 purple ones that were still intact. I Do not feel comfortable to go back to Wal-mart and complain. I don't know if you guys have a better way to package these items? I thought the pack was sealed it had the plastic film all around it. I am not sure what happen at all. To me it didnt look like anything was messed with while I was in the store. I am actually hesitant to use the other four. I am not sure if anyone messed with them. My husband and I have 5 kids. Birth control does not work for me and I have been denied for a tubal several times. Thank you for taking the time to listen (read) my complaint.


Bill says:

Posted on Nov 09, 2015 at 03:11 AM

My name is bill, i got this Trojan vibrations ultra touch for my girlfriend. We opened the box and it did not work so, i am just wondering if i can get a replacement one. But they refused to take it back because it was opened.
Very understandable.

David says:

Posted on Nov 08, 2015 at 07:31 AM


I purchased a 10 pack of Trojan Ultraribbed Condoms last night and used the first one, and I must say we are extremely unsatisfied. This morning, my girlfriend woke up with a rash, swelling, and her vagina is very irritated and sensitive.

I was wondering if there was any way for us to obtain a refund for this, as they were very expensive.

Shane says:

Posted on Nov 08, 2015 at 02:35 AM

I bought a 3 pack of Trojan magnums and all 3 of them broke during sex.... This is bull shit. Like just one of them broke no all 3 did. I'm just upset with the Trojan brand in general.

Steve Bichler says:

Posted on Sep 21, 2015 at 06:22 PM

I recently purchased and used Trojan Ultra with spermicide condoms and had a couple horrible experiences. After intercourse I have a severe burning sensation in my urethra. Most recently it last well into the following day when I urinate. I have used other Trojan brand condoms with no issues. Upon further investigation it seems many other users have similar experiences with these condoms. I do enjoy and have no issues with your Bareskin line.

Meg says:

Posted on Sep 10, 2015 at 03:42 PM


My partner and I recently tried the Trojan Charged. Unfortunately neither one of us felt anything. I had read good reviews about this product after the fact. I was disappointed in that neither one of us felt a warming sensation or anything to intensify and "charge" our experience.
Maybe this box was defected?


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