We can simply define it as a site where one can join with friends and can look for retail market connecting directly through shoppers and stores by a social commerce platform to buy something unique rather than available brands in market. The site has maximum 70,000 independent merchants and is legally registered with the New York State Department of State’s Division of Corporations in the State of New York since 2009. It’s a site where small shoppers join hands socially online to complete their task of engaging in shopping via social media, through websites of clothing, bags, furniture and other daily need products or through flash sales. They are keen towards their pricing which is the exciting part to be noted for sites success as it creates a discounted marketplace from clothing products to new unique accessories.
Why it is popular?
Everyone requires a unique trendy product from market at a cheaper rate or at discount and the only place that best matches the customer’s need is this site where you just not need to worry for finding cheaper products to buy or for items that are no longer in production from the original manufacturer.
This adds a benefit to the site for shoppers to make a comeback for more fashionable finds hence increasing business. The pricing of the products accumulate to 20 to 80 percent off the retail price and it highly depends on shop, the length of time the product was on the shelf and various other factors.
What are the negative reviews for the site?
The pricing is the only factor that has brought the site on top among other retailers but the worse customer service has brought its rating down.
We can concern about the site with an example where customer was put on hold for hours to solve out the issue with the company. The matter of shipping and quality of product was also among the other made complaints to Better Business Bureau (BBB) as company didn’t paid attention on such issues. It was found that many such complaints are due to site’s poor customer service.
What are its new plans?
Company is offering out coupon code that gives and offers a customer additional saving. Shoppers are using out third party websites for discount codes as OpenSky coupons are available on the app. They have made an addition to simply replicate the site wide discounts and sales that shoppers will receive automatically through the website.
Even OpenSky credits are available as additional discount off
merchandise which can be used on lesser of two items in online shopping cart and are not usable towards taxes or shipping fees. It is helpful to get the refund by just joining the site and making registration with sign up. The app is working well on both Android and Apple platform.
They are thus a well managed site that is creating awareness of various products on social platform with exciting prices for customers. It was also named as “Most promising Companies” by the Forbes when it led to revenue generation of $18 million in 2012.