Carfax Customer Service Number

Average: 4 (1 votes)
7 Reviews
Carfax is a web based services that give information on vehicle history reports of used vehicles to individual and businesses; these vehicles can be used cars or used light trucks. Carfax works for Canadian and American Marketplaces. Carfax is commercial to deal in informational technology services industry. Carfax was founded in 1974 in Columbia, Missouri and having headquarters in Centreville, Virginia, USA. Carfax was founded by Ewin Barnett III and Robert Daniel Clark. This was initiated to dealing with odometer fraud. In starting only 10,000 vehicles database was collected and a report was developed which was distributed through fax machine. In 1999 Carfax was owned by R.L. Polk & Company which later in 2013 was acquired by IHS. Website of this commercial web based service is

Carfax has a feature myCARFAX which is introduced in 2013 which works for car owners registered with Carfax to provide information about their cars for service alerts, service history or any open call related to service of their car. This company is offering
vehicle research services alike Record check, Lemon check, Problem car and Recall check. Carfax provides ratings for car safety & reliability also. There are three options for car owners to buy a pack: 1 Carfax Report price- $39.99, 5 Carfax Reports price - $49.99, or Unlimited Carfax Reports price- $54.99, validity for thrice of options is 60 days from purchase. Presently Carfax claims to have 50 billion record of database of used vehicles of cars and light trucks from 50 US States and 10 Canadian provinces. Car owner get information about recommended service from manufacture through myCARFAX. Car owner can search vehicles history for accidents and services records available earlier for searched car.

Conatct detail of Carfax

  • Address

    5860 Trinity Pkwy Ste 600 Centreville, VA 20120, United States

  • Contact Number

    +1 703-934-2664

  • Website

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50% Automated

2 reported this number as automated

25% Collection

1 reported this number as collection

25% Legitimate

1 reported this number as legitimate


0% Marketing

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comments (7) on Carfax Customer Service Contact Number

Need information about buy back guarantee

Posted on Oct 21, 2016 at 12:02 AM

Ginger Fleenor says: I got a vehicle last October, under the Carfax. It had only one owner and never been in an accident. I had to get the AC compressor replaced due to leakage of anti freeze in the process of doing. So the mechanic had informed me that the car had been wrecked. I got took on this car, even with the Carfax. I am interested in the buy back guarantee how do I start that?

Query about site

Posted on Oct 20, 2016 at 08:14 PM

S Nicely says: The recent change in my Carfax site is it has removed the Pennsylvania title numbers from the dashboard. Can this please be fixed as soon as possible.

Jawanna Gaines says:

Posted on Jun 27, 2016 at 10:55 PM

I have a question about the car-fax report on my vehicle.


Posted on Mar 25, 2016 at 09:12 PM

2 car fax only gave how many owner an nothing else not happy with that service

Vitaliy T says:

Posted on Feb 18, 2016 at 12:45 AM

Hi, we do have some issue in Carfax on my 2002 Mazda626. I purchased this car straight from owner from Salem, OR.
1st - it shows branded title (junk title) but I do have clean title which I've got from owner.
2nd - we have 3rd owner from Albany, New York! How come? But I'm the 3rd owner Salem,Oregon.

Expecting hear from you soon, thanks

Margaret Cocke says:

Posted on Feb 07, 2016 at 12:04 AM

Today, 2/6/2016, I tried to get a carfax on a 2012 Honda Accord we purchased on 2/5/2016 from House of Honda in Tupelo, MS. I put in my credit card information, email address, and all requested information for 1 carfax report on VIN1HGCP3F71CA004766. Everthing was accepted but I got NO report. Please contact me ASAP as I do not want to be charged $39.95 for something I did not get. My email address is My phone number is 662-534-7968 (home) or cell phone 662-538-8210. Thank you for helping me with this situation.

Lynn Agero says:

Posted on Jan 21, 2016 at 11:30 PM

I need someone to contact me in regard to an inquire made on Jan 19th, 2016 #03267022. There is a false fact listed on my current vehicle which is hindering my purchase of new vehicle. I have the docmentation to prove the fact on the report is wrong. I have not been contacted as to how to correct this so I can proceed. This is very frustrating and I need help.


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