Massmutual Customer Service Number

Average: 5 (1 votes)

About MassMutual

We are talking about America’s private mutual insurance company that is well known for serving its clients in financial services through life, disability income, long term care, and retirement insurance plans with annuities.

The company recently got ranked at number 93 among 2018 Fortune 500 list by generating revenue of US$29.6 billion in the financial year 2016.

When it came into existence?

The company got started on 15th May 1851 by George W. Rice in Springfield, Massachusetts as Massachusetts Mutual Life Insurance Company. As an insurance agent, George decided to set a company similar to Connecticut Mutual in operations. Soon he subscribed a guarantee capital of $100,000 by recruiting 31 investors to purchase the stock of the company.

The company finally managed to make success and profit thus paying back the amount to stockholders in 1867 and starting to function as a mutual company. They set policies for homeowners followed by high-premium policies to gold-rush adventurers, railway and steamship workers. In 1855, they
established their centers in Cleveland, New York City, San Francisco, Chicago, and Detroit. By the late 1850s, the company marked the era of the successful sale of life insurance policies thus tripling the profit margin under $600 million by the end of the Civil War.

In 1861, the non-forfeiture law by the Massachusetts legislature worked in favor of the company by increasing the sale of policies. In the 19th century, MassMutual kept their growth steady despite influenza epidemic. They raised their standards in the following years by coming up with new products thus strengthening the brand as a diversified financial service.

At present, they are serving worldwide with a workforce of total 11,593 employees and subsidiaries like Haven Life Insurance Agency, Barings LLC and OppenheimerFunds, Inc.

What is in products?

The company is known for selling out the term, whole, universal and variable universal life insurance policies with other products and services including disability insurance, long-term care insurance, annuities, workplace benefits, investment, wealth management, and trust services.

One of their best products under life insurance options is immediate term life insurance that is available online and comes into effect after the application is approved. One can also cancel the policy easily getting refunded. Next, they offer is term life insurance which comes into effect through their subsidiary, Haven Life.

Talking on permanent life insurance options then they have simplified the work for their clients to get it done online for people ages 40 to 80. Their special-needs planning is also considered best to help parents and caregivers financially plan for loved ones with disabilities and other special needs.

Even in 2015, they launched the American College MassMutual Center for special needs in partnership with the American College of Financial Services in Bryn Mawr, Pennsylvania.

Why do we prefer them?

The company is considered to be the largest U.S. life insurers as one can get immediate term life policy online with a full range of products and services.

It is a mutual company is owned by its policyholders who receive dividend payments on its success in the market. Recently, according to the survey the company has paid a record dividend of $1.72 billion to eligible policyholders in 2019.


Conatct detail of Massmutual

  • Address

    1295 State Street, Springfield, Massachusetts 01111-0001, United States

  • Contact Number

    +1 (800) 767-1000

  • Website


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