Utilitech Customer Service Number

Average: 2 (46 votes)
36 Reviews


If you are looking for the best brand for all of your lighting, power and commercial needs then go for Utilitech. It offers you an incredible selection of reliable options for every project.

It comes in market with high quality and dependable products of your need having a variety in under cabinet lighting, work and shop lights and recessed lightings.

It has long been known for saving clients money through energy procurement, auditing, and telecom bill auditing.

We can say it is a line of lighting and other electrical products exclusively built and marketed by Lowes. It has come up with its new subdivision named as Utilitech Pro which has started working for industrial and local building projects.

Some of its latest products that hit the ground are; fluorescent lights, LED light bulbs, under cabinets LEDs, recessed lighting, timers, controls, extension cords, air conditioners, fans, shop lights, etc.

About company

It is headquartered in Berks County, Pennsylvania. The company is working since 1991 and has been a national leader in utility bill auditing, energy and telecommunications procurement and management services, telecommunications auditing and consulting.

Throughout the U.S. it is known for managing nearly $1 billion in energy and telecom procurement on behalf of its client.

Why to choose Utilitech?

The company is best known for its quality and energy-saving upgrade in technology. The company has the durable, dependable and safe products that are all guaranteed by innovative power technology company Lowe’s.

It is best recognized for reducing the overall cost of energy, recovering overcharges due to billing errors and improving management’s control of utility costs.

The company has also expanded its service offering to include Manufacturing Tax Audits. Points of advantages that add up an interest in brand includes;
Wide variety of lighting products that fit according to your requirements.

Products from trusted brand

Advancement in technology that surpasses the popular brands available in the market are helpful in saving energy to its maximum possible way.
Easy-to-install lightings thus saving out hundreds of dollars in hiring a repairman.

Dependable products with guarantee.

Environment-friendly, durable and long-lasting product.

Zero UV emission and zero heat while using LED.

Versatile with a wide range of colors being limitless in producing and is safe to the topmost point.

What’s new?

Utilitech customer care number 2758
Utilitech has worked for conducting 20,000 utility and telecommunications audits and has discovered over $80 million in cost reductions and savings for their clients.

It is now specialized in manufacturing tax audit surveys resulting in the refund and future savings based on energy directly consumed in the manufacturing process.

Now it has turned into the number one choice for not about the functionality of its product but for the quality it offers and is being the best choice for decorative lighting, security and home improvements.

In the end, it is a brand of trust with the best quality product at cheaper rates compared with other popular brands in the market.




Conatct detail of Utilitech

  • Address

    3020 Penn Avenue, West Lawn, Pennsylvania 19609, United States

  • Contact Number

    +1-800-238-6753, 610-777-3200, Fax: 610-777-2699

  • Website

    https://www.lowes.com/, http://www.utilitechlighting.org

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24% Automated

12 reported this number as automated

2% Collection

1 reported this number as collection

0% Legitimate

0 reported this number as legitimate


25% Marketing

13 reported this number as marketing

43% Scam

22 reported this number as scam

6% Other

3 reported this number as other

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comments (36) on Utilitech Customer Service Contact Number

Bad Bulb

Posted on Jun 04, 2018 at 05:11 PM

Richard Hewitt says: Have One of your Bulbs Led. it started Blinking and when I Checked it. it was very hot. wanted to let you know about possible problem.

Issue of quality of product

Posted on Dec 04, 2016 at 03:28 AM

John Logan says: I have lights with model number 0074015 and every six months the light fails. What is the problem? Please fix the trouble with your products.

Issue about the bulbs

Posted on Dec 04, 2016 at 03:19 AM

Joseph dragotto says: Hello,
Is your company the manufacturer of light bulbs? Some of the numbers on the bulb are Yhd 136b E326060 self ballasted.

I have some of these bulbs in my home and just the other day one burned out and I installed it on 5/2014 that is only a little over two years. This is not what I expected when I purchased these bulbs only to last two years. I would like to know where to stand on this matter? Thanks.

Asking about the credit

Posted on Dec 03, 2016 at 03:41 AM

Alan Worth says: I have had very poor performance with the 50w Par20 flood lamps from Lowes. I marked when replaced on 6/3/2016 and it failed on 7/20/16. Not a bargain but how do I get credit?

Asking for replacement

Posted on Nov 30, 2016 at 03:59 AM

Christopher Fuller says: On 1-26-16, I purchased item number 0740060 (40W LED bulbs) from Lowes. The bulb is supposed to have a 4.57 year life and one of them burned out after a year. I would like a replacement please. I have the receipt if that will help.

Complaint about the product

Posted on Nov 19, 2016 at 12:28 AM

Tracey Hagan says: I have been using Lbp13t2c4/k5, 13w, 120vac, 60hz, 220ma, 800 lumens with ul number e170905 light bulb in my ceiling fan for over 2 years and today it almost started on fire. It started to flicker and next thing I know there is smoke. If I could then I would have uploaded the picture of the light bulb that started to burn.

Looking for replacement

Posted on Nov 16, 2016 at 05:55 AM

Brandon Bennett says: I just purchased a 65w cfl bulb 2700k. I had it on for a few hours and then turn off. I tried to turn back on the light and it won't turn back on. Lowes doesn't carry this bulb anymore and I would like a replacement. I have original receipt and bulb is still in warranty. Please help me. Thanks.

Asking for replacement

Posted on Nov 15, 2016 at 10:30 PM

Scharlene eurich says: I purchased your pump only nine months ago and now it is making really loud noise. Lowes won't replace it and said to contact you. What can you do about this problem? Call me at 5617917*** in West Palm Beach, Florida.

Looking for a replacement

Posted on Nov 15, 2016 at 05:11 AM

marie nauth says: The phone numbers listed are disconnected. How do I get replacements? Please reply and assist on the matter. Thank you.

Looking for replacement

Posted on Nov 03, 2016 at 11:04 PM

Ed K. says: Hello,

We recently had 8 DLS02-06A27D1E-WH-F2 lamps installed, but one of them keeps flashing on and off. The electrician that installed told me that they have a lifetime warranty. What do I need to do to get that one replaced. I went back to Lowes where I got them from. They advised me to contact this site.


Regarding replacement

Posted on Nov 02, 2016 at 06:58 AM

Andrew Bowen says: I purchased 9 months ago, 10 Utilitech Pro LED chandelier base. Six of the ten have now failed. I do not have the receipt or packaging to return them to Lowes. I do I got these bulbs replaced under the warranty.

Bulb information: LCFCDM/300/LED 4.8W 120VAC 60Hz 66mA 350-13-12

Looking for assistance

Posted on Oct 30, 2016 at 10:10 PM

Jerry Crandall says: I purchased model 0709210 12 Ft LED lighting at Lowes to install under my kitchen cabinets. However in the instructions it notes to not install above the stove. Is there a recommendation on how to cross over the stove area? Do you have an accessory for this installation area? Example for an extended wired or corner connector (marked EE on my instructions).

Looking for directions of digital timer model.

Posted on Oct 22, 2016 at 06:54 PM

Chris Wright says: Please email the directions for a digital timer model UTDT91W7. The only one I have is in different languages. Help me in English please.

A complain

Posted on Oct 11, 2016 at 05:23 AM

Ron Brimlow says: You guys just burnt my freaking house down with one 60 watt LED that I just bought from lowes 30 minutes ago and filled the house with smoke. Thanks.


Posted on Sep 24, 2016 at 10:02 PM

I have been trying my hardest to be a loyal customer to Utilitech Sump Pumps. If you doubt it please search any files you may have available that cold possibly prove this. I have purchased numerous sumps in the past three years or so. However, you may also find that I have also had to return most all but one for failure to maintain operational effectiveness. At present, I have a .5 HP which has malfunctioned and casing me great distress. If you wish I have a video of the pump leaking at the joining of the top and bottom as it spurts a constant flow of pressured water. Since finding this problem, I have now found that the pump has stopped working altogether. Just once I would like to buy a pump for this specific job that works more that one rainy season. Please respond as soon as possible to my cell at 1-252-402-7***.

Ryan Palmer says:

Posted on Sep 23, 2016 at 06:46 AM

I purchased a s b p mp Model: 8(IN)VMIIP1WP I have had the nit for a little under a year and the float went bad on it. I am hoping your customer service is willing to address this issue considering the age of the nit and i know you products carry a warrant I just no longer have the original receipt. If you will address this issue I will be grateful and continue to buy your product. Also you cannot type the letter on you website. That's why its missing in many areas the only reason why certain ones are there is because of a to correct.

RYAN says:

Posted on Sep 21, 2016 at 07:05 AM

I have a digital timer switch for Christmas lights and that is awesome. Just checking to see if there is offer with a dimmer because I would love to hook soffit lights on a dimmable timer switch. Thanks.

Anthony Olsen says:

Posted on Sep 03, 2016 at 11:31 PM

Hello my name is Anthony Olsen I'm contacting you to voice my concern over faulty LED light bulbs 60w I purchased at Lowes. I purchased 3 six packs of the 60 W light bulbs and nearly every one of them has gone bad within a four month period I would like replacement bulbs to be sent to me. Thank you, Anthony Olsen 20 Dallas Dr. Grantville pa 17028 7177433746 73wingnt@comcast.net.

Michael Brankmam says:

Posted on Aug 27, 2016 at 01:27 PM

My motion sensor light does not come on but a red light flashes in the motion sensor when it detects motion. What is the problem / solution?

Rachel Lundy says:

Posted on Aug 03, 2016 at 12:29 AM

I bought a 3 pack of led light bulbs from lowes. The package said it had a 2 year warranty, all 3 bulbs lasted no longer than 2 months of very light use. I've never been disappointed in a light bulb because it's a light bulb, but this is pathetic.

Tawanna Concepcion says:

Posted on Jul 30, 2016 at 04:24 AM

I bought 6 halogen bulbs from Lowes, these bulbs 75 watts only lasted a few weeks. I think I need to be compensated for 6 new ones.

JIm Graffius says:

Posted on Jul 25, 2016 at 08:55 PM

Do not call the number above for Utilitech Products. It is not the correct number!

Cheryl Holmche says:

Posted on Jul 22, 2016 at 07:56 PM

We broke our solar panel as we were trying to hang it up. It was right out of the box, brand new. Do you have replacement I could buy? Lowes just sells the whole light. model # MSLED1801T. Thanks.

Joel Brown says:

Posted on Jun 30, 2016 at 01:43 AM

I'm in need of( 3) Par38 spot, LED, warm white, 3000k, #0424728 lights. Lowe's is no longer carrying them. I can't find them on line either. Can you help me locate them? Thanks in advance.
Joel Brown

Glenda W Boothe says:

Posted on Jun 28, 2016 at 12:26 AM

help with timer i bought it 4 years ago and replaced it this year now when the power goes off it doesn't keep the time help am i setting this different i use it on my pool pump while i am away etc.. call me at 540 966 3770.

John Roskelley says:

Posted on Jun 10, 2016 at 10:05 PM

I bought at Lowes a LED light branded by your company, black &I red case, about 3.5" X 2.25" X 1.125". It takes 3 AAA batteries, has a 3-LED mode on one end, a 24-LED mode on the top surface, a power on/off button, a magnet on the back, and a plastic hook for hanging it for use. The label on the back calls it a 2-in-1 LED Flasjlight. One of the 24 LEDs failed almost immediately, but when I returned to Lowes to exchange it, they didn't have them any longer. I'd like to send a picture of this light to see if you can tell me where I can obtain one or two more of these lights.I'd also like to get the one with the bad LED replaced if that's possible.

The reason I haven't spelled out the name of the company is that the letter between y and I on the keyboard will not work in this message on my iPad. The only way I got it to work in two instances Ina word that's the same as photo is to partially spell the word, then select the word I'm trying to spell from choices given. I tested it in an email account, and it works fine there.

Also, I tried going to the company's website, and was red.

Jeff Miller says:

Posted on Jun 04, 2016 at 03:02 AM

I have a bathroom light/exhaust fan I purchased a few years ago from lowes utilittech Item #0553456 I had to remove the light to paint the bathroom one of the 4 bolts and knurled nuts that attach the base to the fan box fused together and broke when I tried to remove the light base. I need to find this replacement nut and bolt.

Randy wilde says:

Posted on Jun 03, 2016 at 09:05 PM

I recently purchased several of your halogen 40 watt candelabra light bulbs and they have all gone out, 4 of them in the last 2 weeks. I have never been more disappointed in my life. Randy Wilde randyandfay@q.com. 801-388-2785.

Robert J Kostran says:

Posted on May 17, 2016 at 12:20 AM

I had Lowes install recessed lighting in my kitchen 3 years ago and they used Utilitech Split Reflector Halogen Bulbs #0274378. They go on, then, 5 minutes later they go out, then back on. I keep replacing them but each time, they do the same. All of them. I bought GE Reveal Q50GU10FLRL-LTP and they last and don’t go out. Why do yours do that? Are your bulbs poor quality or just made to cheap? I will need to always buy the GE brand.

Frank J. Cagnolatti says:

Posted on Mar 23, 2016 at 08:14 PM

What lumens are produced by fixture 0283542 and a 12" version of the same light?

Olivia Volmary says:

Posted on Mar 04, 2016 at 03:48 AM

I purchased a Utilitech space heater from Lowes a little over a year ago, so it is no longer under warranty. It has worked fine except for the last month. The first thing that happened is that the knob where you switch from Fan to 1300 to 1500, just got stuck and totally quit working, would not turn at all. I even had my husband look at it, he is very handy and he could not fix it at all.
The 2nd thing that happened was that the following week, I was in my bedroom where the heater is located. (I had it sitting on a rock tile, hard surface, as proper). All of a sudden I heard a weird noise and looked over and parks and small flames were shooting out of the heater, so I immediately unplugged it.
If anyone can give me any advice I would certainly appreciate it.
Thanks very much in advance.

Mr Neil s. Golditch says:

Posted on Feb 14, 2016 at 11:08 PM

portable heater model H-3013 {Intertek 3125218} worked well for a few months. Now the cheap selector switch is very difficult to operate and electrically arcing. Can another switch be sent?

Chad Dunn says:

Posted on Dec 18, 2015 at 02:29 AM

I purchased the recessed LED daylight lights at Lowes and paid like $25.00 each and I purchased 8 of these. They have been installed for about 10 months and I've noticed that they are getting dimmer as time hours on. Not sure why? Also, I purchased 6 LED flood light and 3 of those do not work any longer and the remaining 3 are not as bright as they were. I wish someone would contact me from utilitech and replace them or something. That's a lot of money I spent in lights for them to go out so soon. I have bought lots of utilitech lights and fixtures with great success and will continue to buy them but I'm not happy about having $200 plus in lights that don't work!!

Jim Graffius says:

Posted on Dec 02, 2015 at 12:57 AM

We used to be Utilitech, Inc. at 610-777-3200. We have since changed our name to avoid calls for Lowe's products of the same name. Please delete any entries showing this name and phone number.
From your site: customer service number of Utilitech : +1-800-238-6753, 610-777-3200, Fax: 610-777-2699

Linda LeCount says:

Posted on Sep 24, 2015 at 03:55 PM

My husband purchased several different watts of CFL bulbs. They only are lasting about 7 days and then they burn out. We are very disappointed with these bulbs and do not plan to purchase any more. On the package it states that they have a life of 9.1 years, based on a 3 hours a day of use. Even if they are on more than 3 hours a day they should last more than 7 days. Regular light bulbs last a couple of months or longer. We purchased these thinking they would last for a long time, that is not happening, we are only getting a week out of them. You should change your life expectancy for these bulbs to 7 days and not 9.1 years. It would be nice if you would either reimburse the cost of these bulbs or replace all that we purchased. We purchased all different sizes.

Thank you,
Linda LeCount
6171 Bathey Lane
Naples, Florida 34116

Doug Christensen says:

Posted on Sep 16, 2015 at 03:14 AM

Utilitech compact fluorescent bulbs
UPC 017801997385
Model #L23TM6/27K
Item # 0252475
23W CFL Bulbs
800-238-6753, 610-777-3200
3020 Penn Avenue, West Lawn, Pennsylvania 19609
I have been purchasing the above bulbs from Lowes for use in my apartment building. These bulbs are used in pendant fixtures in hallways with plenty of air circulation and are on 24/7.
They are rated for 10,000 hours yet I get on average of 3 months of function. That calculates to about 2200 hours. This value is far below the rated value on the package.
How do you account for this?


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