Turtle Beach Customer Service Number

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Turtle Beach

Turtle Beach

Turtle Beach is a publicly traded company that is involved in the manufacturing operations of sound cards and headset. The company was established in 1975 by Robert Hoke and Roy Smith in 1975. The trading symbol of the company in New York Stock Exchange is “HEAR”. They are based in San Diego, California, United States. The company’s products are sold under the name of various brands, named as Multisound Classic, Multisound Monterey, Multisound Tahiti, Maui, Monte Carlo, Tropez Classic, Tropez Plus, TBS-929, and Malibau Surround 64.
They are the first one to launch Gaming Headset, Dolby surround gaming headset, wireless programmable headsets, 100% wireless Xbox one headset, wireless gaming headset, RF wireless headsets, and DTS surround headset. The products of the company are sold in the retail and online stores. Additionally, the company also offer their products online through their official site. They offer free shipping services on all the orders with more than US$ 39. The company were known with the name of Parametric Sound Corporation till 2014 when they adopted their present name.

Turtle Beach Operations

The company is mainly known as the major provider of headset solutions for many platforms that include mobile devices, tablet, entertainment consoles, handheld consoles, and personal computers.

Turtle Beach customer care number 9435
They distribute their products across the Europe, Middle East, North America, Australia, Asia, and South America. There is a great variety of headsets sold by the Turtle Beach. Additionally, they also offer audio products for consumer as well as commercial use.

Conatct detail of Turtle Beach

  • Address

    100 Summit Lake Drive, Suite 100, Valhalla, NY 10595, United States

  • Contact Number

    +1 914-345-2255, 914-345-2266

  • Email Address


  • Website


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comments (11) on Turtle Beach Customer Service Contact Number

Complaint about product

Posted on Nov 08, 2016 at 07:38 AM

Dominic says: Stealth 420x won't charge. It just randomly stopped charging. The head set will turn on and work properly just have low battery so I turned it off. It is less then a year old.

Query regarding the item purchased

Posted on Nov 07, 2016 at 05:36 AM

Kevin says: I bought the Ear force stealth 350vr headset at gamestop. I originally went in to buy the Xo seven headset but they did have it in stock. The clerk recommended the 350vr headset for the PS4, he said its was universal and it will work on my xbox one. I just wanted to know if that was true before I open the box. So I know if I should get my money back and buy a different headset.

Dealing with problem in headset

Posted on Oct 28, 2016 at 08:24 AM

Kody says: Hello, I am having some trouble with my headset. The chord that goes from the volume box to the controller is going bad. It seems quite a few people have these problems. I haven't had them very long. Please help me and let me know how you can fix this problem?

Troy green says:

Posted on Oct 10, 2016 at 03:59 AM

Please contact me as soon as possible. I am tired of waiting for a 100$ dollar headset to work, turtle beach px24 obtained in mid 2016, opened in september 2016 but mic isn't recognized. Audio/mic splitter obtained from products website still not working. Please solve the issue.

Peter Totterdell says:

Posted on Oct 08, 2016 at 04:37 PM

My headgear has snapped on the adjustable arm which I put them on. I have been trying to put information in customer support page, and don't know if it went through. I only had headgear for 9 months the px 24. Please could someone help me? My mobile number is 07969175***. Thank you.

Zoi kouroupi says:

Posted on Sep 09, 2016 at 10:59 PM

I've been trying to contact you and it says our office is currently closed I have a headset I purchase in January 21 2016 I purchase extended warranty I need a replacement please contact me immediately at 9412860595 thank you..

Stephen Blance says:

Posted on Aug 11, 2016 at 09:06 PM

Hi I purchased a turtle beach stealth 500p for my PS4 and the Mic just stopped working I have had it a while and thought there was nothing I could do about it till someone told me they got a replacement so I thought I'd get in touch if you can get back to me sometime I'd very much appreciate it thanks.

Anthony cardone says:

Posted on Aug 10, 2016 at 02:15 AM

Hi y name is Anthony Cardone at exactly 7/22/15 I had bought a headset from Gamestop. An EARFORCE PX4 it has stopped working the other day and I tried contacting you but your offices were closed I called the customer support and the technology department support and nothing can be resolved this was a birthday gift for me and I had nothing wrong with it I never dropped it never damaged it I treated it like a baby. When I went to go charge it stopped working I have always used the same charger that came with the set and the same outlet I would greatly appreciate it if you have this problem fixed now! 3055624680.

Dean says:

Posted on Jul 19, 2016 at 10:31 PM

I have sent my headphones in for replacement weeks and weeks ago and never got a new pair. Emailed the email available and they only reply with will look into it. Your customer service is worse then the product I bought. I want to know who and how I contact a real person

David wiseman says:

Posted on Jun 19, 2016 at 08:08 AM

My rtle beach p11 stopped working i cut my game on and then I join my friend lobbie and he can't hear me so then I went to audio device setting and It wasn't showing I was saying anything what can I do.

Danya says:

Posted on Feb 11, 2016 at 03:28 AM

The "Superamp" which came with my PX24 headset does not work, it looks like the charging port is broken on the inside, somehow.


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