Pacific Bell Residential
Pacific Bell Residential is a telecommunication company founded in 1906 and was formerly named as The Pacific Telephone and Telegraph Company until 1983. The company is working as a subsidiary under AT&T Inc. in California and is being headquartered in San Francisco, California. The company made its name by managing the Bell System’s telephone operations in California and shortly led to acquire smaller companies of the area to expand business. It is best in its work with some features like Caller ID which is a free enhancement service that simply allows the subscriber to see the name of the person calling on the Caller ID display unit along with the telephone number. They make a contribution of about 30% revenue by providing video, interactive and targeted advertising services, and internet with voice services.
This led to its popularity gaining over 512,000 Californians within six month of the service launch. Further by making sign up for service at the rate of 5,600 per day they reached to the level of 760,000 subscribers in state. They not only offered the full detail for its existing but also convey the feedback of its products and services to potential customers.
How they reached the top?
The company was far behind to cope up with technology changes in 20th century but they finally made it with rest of the Bell System by moving from manual switchboards and operators to panel switches that were automatic. They offer services via satellite, wireless, wireline, Wi-Fi, IP network, fibre optics cable and Virtual Private Network. With 135 million subscribers they are rated as the biggest wireline voice provider and second biggest wireless provider in United States.
Not only is this but digital TV is another service offered by them through its U-verse brand and satellite Pay TV via DIRECTV. It gained more value for its service that are easily applicable to busy families, parents of children home alone after school, seniors, small business and home office workers, customers with disability and singles as it helps in controlling time, personal safety and security. The unit provides services to government, business and wholesale customers and individual subscribers making $164 billion in revenue in 2016.
How to contact them?
It’s simple to receive the feedback for any query, complaint and suggestion related to its products and services by Pacific Bell Residential customer service team through e-mail or contact number which may or not is toll free.
In the end, Pacific Bell is a telephone service company that provides basic and leading edge products to over 13.8 million business and residential customers having access to 17.4 million lines throughout California. Now they are enhancing their Leap Wireless to build a profile in prepaid market and expand its LTE Network.