Hotel Beds. Com Customer Service Number

Average: 2 (16 votes)
26 Reviews
Hotel Beds. Com

HotelBeds. Com Overview

Why to go in hassle for booking a hotel bed of your choice? It’s simple now with just a single click on It is a fastest growing company and is well known for being the famous member of TUI Travel PLC Group. The site has touched up to 5 million customers paying visit at site every year and is also leading the modern trend of global tourism market. They are among the leading travel service suppliers of the business to business sector. The site is running with over 45,000 units around the world.

Hotel Beds. Com customer care number 6497

The company mainly deals with great focus on area including Europe, South-East Asia, USA and Australia. They have also included various languages like Spanish, English, German and Italian in their protocol of website functioning while dealing with customers worldwide. Among currency support they have preferred for GBP, EUR and USD occupying the enterprise value of €1,165 million in business sector.

They have made a wide expansion of business in over 180 countries and the Hotelbeds Hotels Module helps in simply connecting the accommodation supplier by allowing them to make search for hotels that are being decided by customers to book rooms from an inventory of approximately 170,000 hotels.

Its history

The Spanish company got started in 2002 and is headquartered in Palma de Mallorca, Spain. It employs around 8,150 people worldwide providing best services aside from hotel accommodation to group provides transfer, meetings and events, excursions and tours and also some cruise handling services.

How they work?

They have a simple process of using the site. You can make a search of hotel by city, category, dates of stay, hotel name, number of rooms and tourists. With single click you get the whole information and description of hotel selected from the list. The price breakdown per day is also mentioned on the site that provides further ease to tourists. One can make a booking of preferred hotel getting proper information about the penalty charges. Some best organised features also grab the tourist’s attention like sending order comments to supplier, make edit in order, easy cancellation of booking and printout guarantee of vouchers.

Hotel Beds. Com customer care number 3423

Among its client base they have welcomed many traditional travel agencies, online travel agencies, travel re-sellers, tour operators and airlines. The company with such better functioning have managed to increase EBITA to Euro 117 million while its total transaction value got increased to 26% and room nights were up 18% with promising approaches.

Their recent updates

The company was acquired by Cinven and Canada Pension Plan Investment Board in April, 2016 and later some groups have made the joining with the company in 2017 including Tourico Holidays and GTA bringing it on top and confirming its position among leading distributors of hotels and ancillaries to the travel trade.

Conatct detail of Hotel Beds. Com

  • Address

    7083 Grand National Drive Suite 102, Orlando, Florida, 32819, United States

  • Contact Number

    1-407-345-4996, +1 407 926 5344

  • Website

Identify this call type

Click on the type of call you are receiving to help identify the caller.

52% Automated

13 reported this number as automated

0% Collection

0 reported this number as collection

8% Legitimate

2 reported this number as legitimate


4% Marketing

1 reported this number as marketing

28% Scam

7 reported this number as scam

8% Other

2 reported this number as other

  • You can add your reviews or experience with the listed company and its customer care support service.
  • Website support english language, So please write in english only.
  • Please do not post any financial private data publically like your bank account details, credit card numbers or mobile numbers here.
  • Please do not use or post any abusive/porn language in the website.
  • This website is moderated, inappropriate and off topic comments are removed.

comments (26) on Hotel Beds. Com Customer Service Contact Number


Posted on Jun 19, 2019 at 02:29 PM



Posted on Mar 15, 2019 at 07:17 AM

S. Hartwell says: I can't comment on the customer service since I was nable to get to a live person...

v says:

Posted on Dec 05, 2018 at 01:03 AM

It is a legit nmber bt the extensions don't really work. yo have to hang p and redial a lot to get to someone and yo'll be on hold a long time


Posted on Nov 12, 2017 at 12:59 PM

Troy Varlow says: I am cancelling my November 18th booking for the Marriott Hotel ( Renaissance ). I can cancel by the 16th with no per the agreement. Today is November12, 2017. I have called 1 407-926-5344 and 1 407-345-4996 several times today with no one answering.


Posted on Nov 12, 2017 at 12:45 PM

Troy Varlow says: I am asking for a cancellation for Nov 18 at the Marriott Hotel In Toronto My conformation # at the hotel is 97001367 I can cancel any time before the 16th with no charge to my credit card. If yo try to charge my card the Credit card company will not allow the charge. Contact me at

Reservation conformation

Posted on Nov 12, 2017 at 10:50 AM

Troy Varlow says: I need someone to contact me regarding conformation of my hotel reservation by email or phone 289-200-0226.

Cancel Service

Posted on Oct 31, 2017 at 03:54 PM

glenn owen says: This is rotten service for the normal person, will never give this company my attention again. Will let anyone I know how bad the service is. Service and call center is Bad. No answers to my problem. BAD

Regarding cancellation of booking

Posted on Dec 01, 2016 at 07:08 AM

kelly says: Please cancel my room reservation.

Hotel: The Royale Bintang Kuala lumpur.
Booking Reference: 320-903607
Date: 24th December, 2016 to 26th December, 2016.

Looking for booking or either refund

Posted on Nov 21, 2016 at 05:24 PM

We have booked two rooms in the month of April 2016 through which is your agent in redison blu Ahmedabad with check in date 24th January, 2017 and check out date 29th January. The reference number of Hotelbeds is 128322_270 and 128299_270 but today when we called redison blu for confirmation. They are telling us you have cancelled our room in the month on 18th July. The hotel cancellation number is XTL AE2 102683725. We have already paid the amount through credit card and the amount is 79000 Indian rupees. So please give us explanation and information why yoy have cancelled our rooms without informing us. Confirm our rooms as soon as possible or else we will take legal action against you and please give us reply of this email as soon as possible.

Need refund for booking cancellation

Posted on Nov 20, 2016 at 10:41 AM

Viv Tamblyn says: I booked two nights for two double standard rooms at Heartland Hotel in Auckland Airport, New Zealand on the 3rd July, 2016 through and $590.00 was charged to my credit card that day. On checking directly with hotel just prior to leaving I found that this booking had been cancelled on the 22nd July, 2016 by Hotelbeds. I was never informed. Heartland Hotel had never received my money and I had to pay $670.00 again. I am very upset by this. Can you please organise a refund. The booking reference number is 8156995 with On the accommodation vocher it states "Hoteling is acting in its capacity as an agent for AG, who have made your booking with HotelBeds for booking ref HotelBeds 66659___283" Please help me.

Need to change hotel

Posted on Nov 16, 2016 at 11:39 AM

Serdar mankaliye says: Hello,

I ordered flight and Xperia Saray Beach hotel for which I paid over 4500 kronas. This is a so called 4 star hotel. I have stayed in Alanya, Turkey at many times and in 4 star hotels. This is the worst one I can say. A hotel with no quality.
Even though my room supposed to be with seaside view they gave me one of the few rooms without sea view. Rude staff and so on I don't want list of all the negative aspects about the hotel.

I request from you guys that you replace me. I know Riviera hotel well and it is a deserving 4 star hotel. Can you please change my hotel? Thanks before hand.

Sincerely yours,
Serdar mankaliye

Booking, reference number 76-6304432

Need help

Posted on Oct 25, 2016 at 03:26 PM

Riffard says: Help me please. I don't received the voucher for gold Zanzibar (31/10-4/11 half board). Our reservation number is 67429 and the Hotel Beds reference number is 276-14341.

Dragana Jancevic Trifnovic says:

Posted on Aug 31, 2016 at 02:52 AM

Dear Madam/Sir,
I have booked one room in Ascot hotel in Copenhagen from 3.9. to 6.9.2016 (please see attachment below). Could you please let me know if there is a possibility to share the room with one more guest and to have 2 single beds in the room? If this is possible, what would be the costs for this extra guest? Or, if there is another room for the 2 of us (2 single beds) available in this period...
Thank you upfront,
Dragana Jancevic Trifunovic

kamtchueng says:

Posted on Jul 27, 2016 at 05:49 PM

Code of Reservation: B-102-6856503


Please can you tell me the status of the reservation with the number B-102-6856503.
I confirm that I want to be in the Hotel Renaissance Barcelona Fira Hotel von 10.04. 2016 to 14.08.2016.

Please can you confirm me.

Mit freundlichen Grüßen,
Just listen to your message about being content with what we have pastor is like you are talking to me. Pastor is a graduate with a lot of uncertainty but anytime I listen to you on my local television I feel OK for the whole day. Pastor if it is possible I will like to be the first Ghanaian to bring you to come and win dying souls in my country. We have churches in Ghana but the difference is that you always relate your messages to real life. And this is what I want my people who cannot listen to you will see you in my country.
But pastor if you cannot come please I need sponsorship to come and learn under you and come back to my country to impact into my people your rich knowledge in bible studies.
Pastor is passionate and certain about helping my people with Bible studies. Even I have

KELLY says:

Posted on Jul 27, 2016 at 01:52 AM

I live in the Ft. Lauderdale, FL area and on March 23, 2016 I booked a hotel room for the weekend in Miami Beach, FL. I searched online using Kayak and found a hotel from for the weekend of July 22-25, 2016. I used my debit card and paid $346.75 for the hotel stay including all taxes and resort fees. The charge appeared on my statement and I received a confirmation email from confirming my stay. Prior to my stay, I contacted the hotel directly to confirm my reservation and they had all my information in the system and said I was all set for my stay with them. When I arrived to the hotel they said that my reservation showed cancelled but it would be no problem to reinstate it. The hotel then asked me for my ID as well as the card I used to book my room. Since I had used a debit card to book my room they also asked me for a credit card to “keep on file”. I felt that was standard protocol when you are staying at a hotel so I provided my credit card as well. When I went to check out of my hotel I was informed that my reservation was under Hotel

Natalie says:

Posted on Jul 16, 2016 at 12:41 PM

Good morning I have a holiday booked via low cost holidays which has gone into administration just yesterday. I called my hotel and they told me you are my hotel supplier which does say on my booking confirmation. I'm just inquiring have you paid for my hotel direct which I paid in full the day I booked my holiday! I travel Tuesday 19th July with 2 hound children please help and confirm. Please attached any confirmation.

Lydia says:

Posted on Jul 11, 2016 at 03:27 AM

I work for The Hilton in Egene Oregon. I have been on hold for over 35 minutes and not talked to a single person. Your cc did not authorize. I have tickets to the Olympic trials and my shift ends in 5 minutes. I am going to have to miss the Olympic Trials to stay late because I cannot check out this reservation until you answer the phone. Is this a joke??

steve says:

Posted on Jun 26, 2016 at 01:55 AM

The hotel has tried several attempts to contact and were not able to do so and therefore the following bookings cannot be honored:
1. Fisher Leon, arrival June 25th for 1 night
2. Sutherland Rachel, arrival for June 25th for 1 night
Contact hotel for any questions.

Julian says:

Posted on May 05, 2016 at 01:52 PM

Awful experience with Hotel Beds which was the partner in my reservation made via TRIVAGO. Booking totally Messed up despite paying in full several days ago. Totally ruined weekend. I hope I get my money back.

Leanne Phillips says:

Posted on May 05, 2016 at 12:39 PM

I have booked a hotel in Canberra and put in the wrong email address for my tax invoice.
Can you please send another to the email address below:
Ref # BK274J6JEZx. 01/05/16
It should be:

I need this as soon as possible or a contact number in Oz that I can call....

James Morrison says:

Posted on Apr 26, 2016 at 02:40 AM

My wife sick and I need to cancel reservation 253-9662756 at the Wyndham on Royal Street New Orleans starting April 27th.

Please confirm that you have cancelled the reservation and advise rescheduling options.

James Morrison

agnes p burke says:

Posted on Apr 18, 2016 at 12:38 AM

Can you let me know if there is a cancellation fee, IF I cancel my room at the grand hotel in iceland on june 9.
thank you

Richard Agren says:

Posted on Apr 02, 2016 at 02:10 AM

Hi,I had a reservation at La Quinta in MIssion Bay CA (San Diego) from March 24 to March 28 (arriving Thursday,leaving Monday) but with the holiday traffic,we decided to cut it a day short and leave on the 27th.I booked Thursday, so I called and asked if I could get a refund for the night we would not be using. You guys said that I would needed to get it approved from the hotel.The hotel clerk said that you guys needed to approve it before she could cancel it,so I called you guys and you said that no,we had to cancel the hotel first.The receptionist was confused about it,but went ahead and approved and cancelled the last night and gave us a receipt which shows us leaving on the 27th.(I have a scan of it if you need me to send it.)Anyway,the hotel clerk said she would call you later that day but I haven't heard or seen anything about it.Can you please let me know if a refund was able to be issued?Thank you.
Richard Agren
Booking number:256-2263499
made on 1/5/2016.

Nancy Payne says:

Posted on Mar 20, 2016 at 08:39 AM

I have a confirmation #..21717375..paid in full sat DEC. 19 13:56:46 2015. Arrived to hotel this evening and had to pay hotel again as they did not receive their payment.
I want this problem resolved

Martha Lewey says:

Posted on Mar 20, 2016 at 08:14 AM

I have been calling since 6:00 pm, it's 7:45 pm now, no one has answered the phone. I have a reservation for tonight with a declined credit card.

Brandon Edwards says:

Posted on Feb 27, 2016 at 10:15 PM

I've been on hold for over 40 minutes and have not had any contact with anyone. I work for the Hilton Garden Inn in Downtown Indianapolis, IN and the Credit Card that was being payed for by your company is decline so I need a CC or I will have to cancel the reservation. please call 1-317-955-9700. Mobley, Kim is the name.

Recently Discussed Reviews

  • Jul 19 2019 7:48AM


    I am a 63 year old South African and a born again christian. I am asking f....

    • Jul 18 2019 3:44AM

      financial aid

      Dear Respected concern My daughter getting admission in Cambridge Unive....