Gofundme Customer Service Number

Average: 2 (11 votes)
137 Reviews


We are talking about a 7 years old and number one crowdfunding platform where people can raise money for themselves, others and charities to live their life events under challenging circumstances.

The company got started on May 10, 2010, and is active under the ownership of GoFundMe, Inc. with over $5 billion funds being raised for over 2 million people by 50 million donors.

Its a free platform headquartered in Redwood City, California, United States and was founded by Andrew Ballester and Brad Damphousse in San Diego, California after working on their previous website Paygr which was designed to sell out services to the public.

They originally created the site with the name “CreateAFund” in 2008 but later changed the name to GoFundMe which according to report has collected revenue of $100 million in 2016.

Free platform and functioning

The company charges no cost for making out a website for a cause and to raise money.

They simply allow users to connect them with the social media platform and describe the cause by sharing and uploading photos or videos.

Ones they get the money as described the payment processor opts for collection as per the percentage of 2.9% or either $30 for each transaction on the website.

The security level is also kept in check for donors as they can make a safe donation either using credit or debit cards.

How to simply create your campaign?

The users just need to get started with a simple step of sign up. Later one can create a personal campaign if he/she wants to raise money for personal issues and can go for a Certified Charity campaign to make money for non-profit organizations.

The funds raised directly reach the needy and donors receive out the tax-deductible receipt for a donation made.

Gofundme customer care number 9778
This process can be easily carried out from hand-held devices like mobile or either through computers. The high-quality photos and videos add a compelling request to make sure of getting lots of donations.

Another step is to just customize the campaign link so that it’s easy to get reminded of it. Later the other half job is done by social media, emails and even text messages that are first shared with friends and family members to spread out to familiar ones.

How to make collection of donation?

The work is easier to be carried out through bank transfer or check-in US-based campaigns. In 2-5 business days, the bank transfer is made whereas check takes out 7-10 days to arrive in an account.

Safety and security are kept on top priority for the transaction of the amount in account thus the information is completely encrypted and locked in monitored databases.

One who has raised money for a person in knowledge can also go for Beneficiary Invitation that allows the person in need to withdraw on its basis.

Gofundme customer care number 242

Does account gets closed after withdrawal of donation?

The site is totally supportive and never goes for account closure until you make a request. You can continue using the site until you require as per your need.

Even the customer service team is also active to help you out with any kind of trouble in organizing your campaign. The answer will be available in 5 minutes of placing a request and is available 24/7.

In the end, the site offers a mobile-friendly campaign with ease, it charges no penalties for missing goals and requires no deadline for goal requirement.

It has recently announced for no charges on donation and will just rely on tips left behind by donors to support the website in 2017. It is just the safest and most secure platform forgiving.




Conatct detail of Gofundme

  • Address

    1010 Second Avenue, Suite 1770, San Diego, California 92101, United States

  • Contact Number


  • Website


Identify this call type

Click on the type of call you are receiving to help identify the caller.

33% Automated

15 reported this number as automated

13% Collection

6 reported this number as collection

4% Legitimate

2 reported this number as legitimate


2% Marketing

1 reported this number as marketing

28% Scam

13 reported this number as scam

20% Other

9 reported this number as other

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  • This website is moderated, inappropriate and off topic comments are removed.

comments (137) on Gofundme Customer Service Contact Number

Need assistance to fix the age option

Posted on Dec 05, 2016 at 06:44 AM

Hedi Kallel says: Hello,
I am setting up my account to receive my funds, but when I place my age I can't scroll down to the number 16 or year. Can someone help me please? Phone number is 210-363-0***.

Asking for supporting a child

Posted on Dec 03, 2016 at 10:12 AM

Gitwaza Jean says: Dear friends,
I have 4 orphans in my home three supported by church and compassion and one she haven't any supporter since last year. I have tried to support her but to day I am unable to help her. My small job is finished. If it is possible can you help her?

Query about charging

Posted on Dec 01, 2016 at 12:50 AM

Mark says: When I leave money for someone and you charge me $10 upon what I already donated. What is it that you take? Does Gofundme take their percentage after what has been donated or do they charge the person a percentage?

Got charged twice

Posted on Dec 01, 2016 at 12:32 AM

David Williams says: My name is David Williams and my phone number is 713-545-3***. I made a contribution of $50 and I noticed my bank account shows $50 taken out 2 times. It was only supposed to be taking out one time. Please contact me with information or what I need to do?

Reporting about scam

Posted on Nov 30, 2016 at 01:12 AM

DAN PRIMOZIC says: You need to answer your phone. Nowhere does it show how to pull a request for funds from your system and I need to do that. From what I can read of the comments below, you folks are starting to look like scam artists.

Issue regarding the account

Posted on Nov 25, 2016 at 07:37 AM

Adelina Defender says: My Gofundme has finally been activated, however, I am not getting the money in my account. I have $50 that was donated yesterday. My checking account number ends with 2162 in Wells Fargo Bank, Mobridge, S.D. Please let me know as I have placed Gofundme on my Facebook.

Issue of donation cancellation

Posted on Nov 22, 2016 at 02:35 AM

Lynn Nicks says: A Gofundme page was set up for my daughter who has cancer. Someone, we do not know donated $3950.00 on 11/2/16. The name shown on the website did not match the email. We do not know who this person is. I sent him/her an email. The next saying thanking them for the large donation and asking who it was. Now Gofundme has told my daughter that the donation was taken back because it was made fraudlently. What does that even mean? That someone stole someone else's credit card to donate money to a woman with cancer that is not a likely scenario. Generally people steal credit cards to buy things. Please look into this. The name on the account is Krysta Metcalf, set up on behalf of Reanna Manthe - "Reanna's Kicking Cancer's Boo-tay". We are also to contact the MN attorney general's office about this issue.

Need to talk to live person

Posted on Nov 21, 2016 at 11:53 PM

gerry says: I have questions regarding setting up. I want some information and want to talk to a person. Please make a reply as soon as possible.

Unable to make a withdrawal

Posted on Nov 19, 2016 at 01:28 AM

Lisa Brink says: My sister is Sheilah Forth, set up a Gofund me account for my family and I as we were victims of arson and lost our house and everything. She sent me an invitation to withdrawal the funds and I have received a verification code. However, every time I try to put my verification information in to withdrawal the funds from the account. I get an error message. Please contact me at 618-322-5*** as soon as possible to have someone walk me through this process so we can get this taken care of. I have people wanting to donate funds and they are not able to do so until this is taken care of. Thank you.

Lisa Brink

Issue to remove the picture

Posted on Nov 17, 2016 at 07:55 AM

Monya Downey says: I looked up my name and a picture pops up of me on Gofundme.com. The issue its me in the picture with my daughter's friend. I never approved this picture. It is supposed to be me and my daughter. I did not have permission to use her picture. When the picture originally popped up I went back to change it. I hit no button to use it. My phone died. I need that picture removed, now.

Facing trouble in making donation

Posted on Nov 17, 2016 at 07:20 AM

lisa a lewis says: What if someone is claiming to be a parent of a child on Gofundme but they are not and its interferring with family making donations. Andrew lima is not Brooklyn Nicole limas father. Her father is Josh King and this representation is interferring with my family donating to my grand daughter Brooklyn as her mother is eluding a paternity test with Josh and has had him incarcerated hoping to pass time with Brooklyn's medical problems. My family is very upset. My name is Lisa lewis and number is 5088406***. Please contact me in regards to this matter.

Giving information

Posted on Nov 16, 2016 at 10:19 PM

Rachel kilmer says: I know that someone is using Gofundme for drugs and it is upsetting me. She keeps doing it. Please see into this matter. It is important.

Trouble in getting money

Posted on Nov 15, 2016 at 08:24 AM

Todd Johns says: This woman is not related to start a Gofundme account on my deceased brother. Friends and family donated to it and the woman had the check sent to her and kept the money. I am not letting this go, her name is Elizabeth Inman. My brother was from Portland, Tennessee. I am going to the media next for Gofundme letting any body collect off some ones pain. They don't even know. It is sad. She said, she got a check and spent it. It's about a priceable, now until I get the money I will not stop.

Need the money back

Posted on Nov 10, 2016 at 08:14 AM

tiffanie peterson says: I donate 20.00 dollars and it took 20.00 off my card twice. So I want to know when can they put my 20.00 back on my card.

Query about money transfer

Posted on Nov 07, 2016 at 11:57 PM

mini says: Hello,
I have been getting messages like I have to wait for 2 to 5 days to see the money in my bank account since last week.
Why delay in transferring the money? It was raised for an emergency like funeral of 3 people who died in fire (the whole family). Bank account was set up last Wednesday. It was for Vinod's family funeral fund.


Require help

Posted on Nov 06, 2016 at 06:39 AM

Qwonnie Davis or Deborah Wilson says: I need help with my Gofundme campaign on your site and would really appreciate a call back as soon as possible. Thank you.

Looking for donated money

Posted on Nov 06, 2016 at 04:03 AM

Shauntray Tellis says: People have told me that they donated but I haven't seen the money and my Gofundme page says that 10 people donated but only shows 7. Is this site real? I am just checking.

Need the link to work

Posted on Nov 02, 2016 at 10:49 PM

jen saries says: My link isn't working. People donated to the link I created for my friend who needed money for transportation for her 3 kids and had been a victim of domestic violence. Please call me at 248 342 9***.

Jen Saries

Require money

Posted on Nov 02, 2016 at 08:45 PM

Djuna Johnson says: Hello,
My name is Djuna Johnson. I have a Gofundme account for my cousin's funeral. The money was deposited in my account on the 31st. I haven't got any money and today is the second. Can you please call me at 424-221-0*** so I can understand what the procedure is for to get the money? I have to pay balance for funeral on November 4th. Thanks.

Need help regarding a picture

Posted on Nov 02, 2016 at 06:58 AM

Tim says: I need some help. Trying to add a different Facebook picture from my girlfriend's page. She changed her picture because she wanted to put a picture of her with her son for the memorial fund and it hasn't worked.

Issue regarding the account

Posted on Nov 02, 2016 at 04:36 AM

Melissa Warfield says: I have been trying to get back into my Gofundme account. I still have an email address of melissawarfield@yahoo.com. Needless to say it would not accept the email address and password. Then when I tried again it stated the account is in use. So then I did a different email account. That one is hpyhoofer.69@gmail.com. I also put in my password and it accepted. But several hours later, I wanted to go back in to finish up. It wouldn't accept that email address and password too. So I asked for a new password to be sent to me. I haven't received that either. I got as far as the photo part. I don't even know how to do that either. This is very hard and tough on me. Can I have someone there get me in and put my photo on for me. The photo would come from Facebook. Once you get me in I am sure I could finish the rest of setting up the Gofundme. Sorry this was so long. I just wanted to make sure I had everything correct. Please reply back to me at melissawarfield@yahoo.com. Thank you.

Need the cancellation of extra charge

Posted on Oct 31, 2016 at 10:17 PM

JoAnn Dominguez says: You took out too much money. I only did 40.00 on a family member. You took out four times more 40.00 dollars than you should have. Please cancel the four more 40.00 dollars .

Got charged with more

Posted on Oct 31, 2016 at 08:42 PM

JoAnn Dominguez says: Gofundme took out 40.00 more than they should have. I only did one for a family member. Please solve the matter and reply soon.

Matter of wrong email address

Posted on Oct 29, 2016 at 12:01 AM

Teneika Brown says: Ready to withdraw funds but confirmation being sent to wrong email address. Email address is Teneikabrown78@ gmail.com

Issue of account locking

Posted on Oct 28, 2016 at 07:09 AM

Hazel Testerman says: Re: Mary whites Gofundme account.

I am locked out of my account. It will not accept my email address. I have tried to change my password but it will not let me call so I need help. The mails have not helped. Please call me at 540 825-4***. I am not very good with this technology. I set this account up for my sister-in-law medical bills and need to get in so I can withdraw for her.

Hazel Testerman


Posted on Oct 28, 2016 at 01:49 AM

allen denton says: I am trying to find out who or whom is trying to sign for Virgil Torres funds Saint Mary's Cemetery in Sacramento, California. Can you please contact me back?

Asking about a query

Posted on Oct 27, 2016 at 10:26 PM

Michael estrada says: If someone starts a Gofundme page to collect money for a trip. Then received half of what they asked for. Then turns around and says this was a social media experiment and uses money for other purposes than what was stated. Is that illegal?

Facing trouble

Posted on Oct 27, 2016 at 05:25 PM

nicolechace says: How do I get the money that people keep butting it after we cash out the other day?

Issue of receiving funds

Posted on Oct 27, 2016 at 06:07 AM

Dan Howard says: We are trying to receive the remainder of donated funds to no avail. We are contacting our state's attorney general for assistance.

Need cancellation of donation

Posted on Oct 26, 2016 at 07:06 PM

Ingrid Cicero says: Good morning, I tried to make a donation of $50.00 but instead it shows $50.000 which I don't have. I would like to cancel my donation. My email address is Caesar.Ingrid@yahoo.com

Thank you.

Issue of wrong update

Posted on Oct 25, 2016 at 07:58 PM

Pam Mosley says: I put in the wrong phone number and I am trying to withdraw the money. Please help me with this as I need the money. Thank you.

Require verification code

Posted on Oct 24, 2016 at 07:22 AM

Khadijah shakur says: How do I change my telephone number on this account so that I can receive verification code?

Looking for procedure to take money out.

Posted on Oct 21, 2016 at 04:43 PM

Linda Mccluskey says: Hello,
My name is Linda Mccluskey and I was just wondering how do you get the money from the Gofundme account? I am a close friend of Madison Irwin.

Wants to delete campaign

Posted on Oct 19, 2016 at 10:11 PM

kerry provenzano says: Hello, I have tried to contact through Gofundme support and that does not work. I am trying to delete my campaign, and I followed the information for help and it is still not working.
I am really annoyed that something so simple I can't do nor got help. My campaign is for my god daughter's wedding. My name is Kerry Provenzano and email is deepjade27@aol.com that is how you will find me. Please fix this or contact me, so I can get this done. Thank you.

Money is missing

Posted on Oct 17, 2016 at 07:02 PM

Mark Adair says: Hello, I have been raising money for my son but as of this morning all money that has been donated is not showing in my account. Could you please look into this as it is now over £500 that has gone missing? Thank you.

Expressing my views

Posted on Oct 15, 2016 at 01:23 AM

Patricia says: Hello everyone,

My name is Patricia and my child posted my story and I had one donation. That was fine however I am disgusted with what I have read here in these comments. My story is not a lie and I deleted my account today. I still have not received my money and can't get a hold of anyway who works there. What a sad thing? I will never post on this site again. Good luck to all of you who really need help.

Need money

Posted on Oct 13, 2016 at 05:39 PM

Tawanda Stewart says: I need my funds released as quickly as possible for medical reasons. I can't remember my email password because of the brain surgery that I have had. I really need my funds. I didn't know that Gofundme was like this. I need this money in my bank account as soon as possible. This is very hard for me. Please contact me as soon as possible my number is 205-331-7***. Don't email it messed up.

Credit problem

Posted on Oct 13, 2016 at 10:45 AM

Alene Thompson says: I have had money deposited into my account as an interbank credit before we have reached our goal. Is this from Gofundme. It reads on my statement interbank credit. I can be called on +61 414834***.

Edit the mail

Posted on Oct 12, 2016 at 02:57 AM

Mariana says: I need to change my mail. I put a wrong letter, and is not able to receive the mail confirmation. I don't know how I can get the raised money?

Katie Griffiths says:

Posted on Oct 10, 2016 at 10:42 PM

I requested a withdrawal 15 days ago, the funds were supposed to be in my account today. I haven't received anything and my gofund me account says pending.

I have to make a payment to my dogs vet today. I need assistance please.

Elizabeth Ocasio says:

Posted on Oct 10, 2016 at 06:20 PM

I never received money for my son's burial expenses. Nigeria Ealey collected money on my behalf that has not been revived. Please call me or text me the necessary information so that I can follow up on this matter. I don't want to feel like he used my son's mishap as a mean of making money for himself. By now I should have received that money.

jessica flores says:

Posted on Sep 30, 2016 at 06:09 PM

Hello, my name is Jessica flores. I had a Gofundme account and I made a withdraw from my account. Its said that I would receive it on 29th but I have not. I looked at a pictures I took and realized that I put a wrong account number. Is there anything I can do?
Thank you,

David Lugo says:

Posted on Sep 30, 2016 at 03:45 AM

I have a sibling that has started a fraudulent campaign and she is using pictures of the baby to defraud people. She has a good job and her husband was offered a union construction job but he has turned it down. They are not homeless and have the option of staying with numerous family members if they want including her mothers with 5 bedroom home.

Connie Whitman says:

Posted on Sep 27, 2016 at 11:28 PM

I am hoping to find a home improvement loan, maybe $10,000 at 3% per year interest, $150 month payments, pro-rated at $50 per month interest, $100 per month on the principle. I am on social security and that is all I can afford. My homeowner's policy, I believe pays for the water damage from a leaking copper pipe that was replaced on September 2, 2016. However, I have not heard back from two contractors on that yet.

Connie Whitman;
1780 S. Norman Ave.;
IN 47714-3647;
email (at the library) connie.whitman@ymail.com.

Have a blessed day.

Tim jones says:

Posted on Sep 25, 2016 at 10:00 AM

Hello Gofundme, I really need help for trying to pay my brother's funeral. He dead and I have no way of paying it and no help. Can you please help? It would mean so much to me.

Kimberly Ashby says:

Posted on Sep 24, 2016 at 01:24 AM

Recently, I met a young girl named Taylor Sullivan. She had a Gofundme account asking for 40,000. She reached 5,000 quickly and soon took down her Facebook and Gofundme account as soon as I proved she was a scam artist. I am fighting with cancer, and it makes me sick that someone would use my disease to get money. There has to be a way to deal with this.

Nathan broaders says:

Posted on Sep 23, 2016 at 01:43 AM

On February 2nd, 2016, my mother Patricia Ellison passed away and I set up account for her where I have raised $1,390. I am trying to take those funds off because of the funeral and home keeping. I don't know how to take it off, I think I have two account on but don't have anything on it. When I log onto my Facebook accounts it takes me somewhere else. You can look on my page I have picture of her and me coming from church. Please help me.

Troy Thompson says:

Posted on Sep 22, 2016 at 11:49 PM

My friend opened a Gofundme account for my girlfriend and me. But because of a house fire early on Monday morning, she went through entering the wrong email address for me. The mail address entered is Fisch.lisa@yahoo.com whereas it was supposed to be troytthompson@yahoo.com. It was email address for receiving the funds. My phone number is 708-265-9***.

Mike Tebeest says:

Posted on Sep 17, 2016 at 02:11 AM

Hello, I need to change the email address for withdrawal by the phone number. My phone number is 920 889 1723. Thanks.

Ernest Johnson says:

Posted on Sep 15, 2016 at 08:42 PM

Need to speak to someone. I can't do withdraws and project will accept money to campaign anymore. Very important. Help me out.
770 601 8383

Gwendolyn Miller says:

Posted on Sep 15, 2016 at 12:38 AM

I let my son and his wife and their four children to come and stay with me but they ran my bills up. I asked them for help but instead of helping me. They moved out on mothers day. When I received the bills. My lights bill was $800. And my gas bill was about $1,800.00 hundred dollars. Now I do work, I just need help on getting it down. About half of each bill and I can do the rest. Please.

lawrence gregoire says:

Posted on Sep 14, 2016 at 09:45 AM

I am a beneficiary for an account started by Doug Alexander titled Larry Gregorios medical fund . When i clicked on accept funds it doesn't recognized my email and password . How will it accept my email to change my password and how do I fix this?

Jenika Joyner says:

Posted on Sep 13, 2016 at 10:57 PM

I have a gofundme account. I made it 19 days ago. I have not one donation yet. Can you please help me get my story out. It's for my baby she's 10 months old and we need help getting to Atlanta so she can have a heart procedure done on the 27th. Please help!

Rodney Drake says:

Posted on Sep 13, 2016 at 06:42 AM

Please stop taking money for Shevy Mcgiffin . Her mother is having her cremated and it doesn't cost $15,000 to do it ! This is being greedy !

Lori Creamer says:

Posted on Sep 09, 2016 at 03:58 AM

Hi i have reached out to the support site at go fund me about funds that were suppose to be released by now. Its been 10 days since we have requested the money and now I'm receiving responses from anyone at night. It's Loris fund page set up by Melissa Dingman and now i am evicted very sick single mother battling cancer about to have surgery. I need this money in the worst way and now i feel as if my campaign isn't important enough to even respond to me.. Please help me.

Tracy Bogart says:

Posted on Sep 02, 2016 at 08:08 PM

I just received a message that if I don't withdraw donations my campaign will end on Sept 14. If I am raising $ for my business, do I say I am withdrawing for myself?

Robert Lewis says:

Posted on Aug 27, 2016 at 09:46 AM

The United Mission choir reunion Supporters are having trouble donating, the app won't allow them to donate. Please fix this issue, MR.ROBERT H.LEWIS.

Martha Garacia says:

Posted on Aug 26, 2016 at 07:00 PM

I donated 100.00 dollars to Geo Addis from Ramona California , he tells me he didn't receive the money, although someone took the money. Please investigate this I want that money back in my account.

Anna says:

Posted on Aug 25, 2016 at 09:41 PM

My campaign was private and friends and family could only get to my page through a link I was sent. However, the help I was reaching out for was regarding getting my son and I out of our living situation. No names of the people we live with were mentioned. Plus, the only sharing on FB was through people I knew as family and friends I grew up with. I decided to delete my gofundme account due to being able to find some help. Yet, since then my Gmail was hacked by the people I am trying to get away from and they saw reply messages that I had sent to a few donors. Now, they are wanting to file a police report saying all of this was shared on FB which it wasn't, not even there names as well as saying that it was fraud. Nothing in my campaign was fraud at all considering I have documentation to back all that was mentioned in my story. They are the ones who truly committed a crime by hacking into my Gmail. Yet, my son and I are still living here and they are wanting me to go in with them saying this was fraudulent or we are going to be kicked out.

Sharon Dunn says:

Posted on Aug 24, 2016 at 04:58 AM

I am inquiring about when my son, Brett Moffatt will be receiving money to his bank account from the money he was raising on GoFundMe to get operation for his puppy Charlie. It concerns me because I donated a good portion of the money and my son can't get his puppy out of the hospital until he is able to give the animal hospital all the money. It states that the money goes directly to Brett so what is the hold up ? Could you please do this as soon as possible? You had apparently told him it takes 3-5 days. Why is that? Please email me at sharyn_2@yahoo.ca ASAP and contact my son as well.

keith schbert says:

Posted on Aug 23, 2016 at 02:18 AM

I have not been able to set up my account and I am confused. the letter will not print in this comment?? could someone please call me??

Jenny Jackson says:

Posted on Aug 15, 2016 at 08:48 PM

I set up a go find me account for my dads funeral I put the funeral home as a person that can receive the money now that that money has been met them out that they needed I wanted to put the money back into my name how do I transfer it back into my name..

Yatzin says:

Posted on Aug 12, 2016 at 01:07 AM

Hello, I was wondering what do you need to do an account for gofoundme my family member is doing something for his friend because his friend just recently past away two days ago of cancer. We are wondering how does this work can you please respond to me as soon as possible.

Ashley says:

Posted on Aug 11, 2016 at 06:17 AM

I would like to know how I can receive the money from my gofundme , I need someone to contact me at 8162583085 please ..

call me what you want says:

Posted on Aug 08, 2016 at 12:13 AM

I need someone to contact me today not tomorrow. Tomorrow will be to late and I'll have an attorney involved. I will be more then glad to show them all the complaints about gofundme. Which I think is a big joke to people in need.919-221-0804.

Michael Gaynor says:

Posted on Aug 03, 2016 at 06:24 AM

I am trying to find out what happened to an account that was set up for my friend Russell Candy,he never received any money that was set up by someone else!

Marlena mcelfresh says:

Posted on Aug 02, 2016 at 12:18 AM

Angela Krowder is making several gofundme accounts claiming to have cancer and does not have it. She is even having money sent to her home. Her family found out this all a lie but she keeps doing go fund me anyways. She does not work nir dies her boyfriend and she's using the money to pay bills etc. On Facebook in may if thus yr she posted she had $15000 to purchase a vehicle then a month later said she was dying if cancer and needed money for cremation. She's been reported several times but her account is never taken down. This is sad and is giving gofundme a bad name and people like this us why most are reluctant to donate. Please, someone needs to put a stop to this!

Robert J Rieker says:

Posted on Jul 29, 2016 at 10:27 PM

what a joke, I thinking this site has no way to know if their pages are scams, my friend passed away and his brother kept all the money, I have no way to contact this site doe to them wanting a oral: its a dead page so I don't have one, I will never donate here again..

Christine Smith says:

Posted on Jul 26, 2016 at 02:57 AM

On the page where I write my goal, when I click on the next tab it wont continue. like it is stuck. what do i do?

Pitche Wasayananung says:

Posted on Jul 25, 2016 at 07:46 PM

I am very annoyed with the run-around I get from 'contact you' I told that i have already registered for 'wepay' yet I am not. I just want my monies and to not be part of this any longer. It is a hassle here to receive $.

Kim Saylor says:

Posted on Jul 22, 2016 at 06:47 PM

Go fund me does not have a five minute turn around time and no actual way to talk to a person about your funds they like to hold hostage at their convenience in the ether we call the Internet.

Michael Brooks says:

Posted on Jul 18, 2016 at 11:27 PM

I just received an email that I Michael Brooks had a check that had just been sent to the address of 101 West Taylor Street Kenton Tennessee. I moved from that address 7 months ago. I need immediate response. Please call me at 731-414-7220. I am terminally ill and that money was to provide gas for me to travel for treatment in another state. This has possibly compromised my life!

Tony Cole says:

Posted on Jul 07, 2016 at 11:18 PM

We require a live person and cannot locate one. This is unacceptable because there are variables in this site which require Verbal communication to resolve. Call s a.s.a.p. At 520-582-8273 so we can know if our transfer of funds went to Our family's account when we gave no bank account number or if they will now, need to struggle to get the funds out
When they have lots on their plates already.

Jacob Harper says:

Posted on Jun 29, 2016 at 11:44 PM

I was suppose to get the check in mail by the 26th of this month and have not received it,I really like to know what's going on with it.the money is needed and haven't received it.

Jennifer Nickerson says:

Posted on Jun 29, 2016 at 09:45 AM

Every time i try to pt my phone # in it tells me its not a valid # what do i do?

Angela says:

Posted on Jun 24, 2016 at 03:40 AM

You guys too money off my debit card I never used this kind of stuff before I have kid you guys are that y'all took from also y'all need to be closed down for taking people money I'm getting y'all investigated for taking money.

Angela says:

Posted on Jun 24, 2016 at 03:39 AM

You guys too money off my debit card I never used this kind of stuff before I have kids that y'all took from also y'all need to be closed down for taking people money I'm getting y'all investigated for taking money.

Ida raia says:

Posted on Jun 24, 2016 at 02:50 AM

This is b.s. that you people take out 28% I will never use your service again I was short because of you people also I will post on Facebook about your service so no one will use it when they hear you take out 28% of it this is not right.... cancel my account ida2002p@gmail.com ....

mike maringelli says:

Posted on Jun 23, 2016 at 11:51 PM

hello my name is mike mike maringelli there was an account made with the company trying to get an answer to the problem. already contacted wepay.

uneequa haynesworth says:

Posted on Jun 23, 2016 at 10:30 PM

Hi do you know when will I receive my money I withdrawal it on June 17, 2016.

uneequa haynesworth says:

Posted on Jun 23, 2016 at 10:07 PM

Hi do know when I will receive my money. I withdrew it on June 17, 2016.

michael neil smith says:

Posted on Jun 23, 2016 at 06:33 AM

No complaints I am just having problems posting a video of myself and my campaign...

Tim Hager says:

Posted on Jun 12, 2016 at 06:20 PM

Hi Yuliya!

We received an email that our campaign has been suspended because we did not follow the terms.

We now took care of everything and there is nothing related to a raffle on our gofundme.

Since our campaign was suspended we already had 3 people who would have liked to donate but then could not do so because of this fact. This is very sad.

We completely understand your move and we have to admit that we were not aware we were not following your policies.

We were also told that if we get rid of everything that was wrong with our campaign, it will be re-activated.

We have now already waited for more than 3 days and hope that this will be taken care of as soon as you can.

Thank you a lot!

Tim Hager

Lara Perigen says:

Posted on May 19, 2016 at 08:46 PM

I had a GoFundMe page set up for me and my husband August of 2015 after a near fetal motorcycle crash.
I was informed by my bank yesterday 5-18-16 that I was overdrawn because we pay withdrew 1841.70 from my bank account with out any notice.
Found out from GoFundMe they had a computer glitch. Email from them
Hi Laura,
Thanks for reaching out to us!
I'm sorry for any confusion or trouble this charge back has caused, but I'm happy to help clarify.
A charge back happens when the payer (customer) for a transaction disputes the transaction with their credit card issuer if they do not recognize or authorize the transaction. This charge back is passed from the issuer to us through Amex or other card networks (Visa, MC), so we pass this to you.
Due to an issue with processing Amex charge backs related to one of our partners, we had delays in loading and processing these charge backs from 2015 in our system. We have since remedied the issue as well as are taking steps to avoid such issues in the future.
We apologize for any inconvenience this may have caused. If you have additional qu

Tiffany Thompson says:

Posted on May 19, 2016 at 04:52 PM

Please Have A Go Fund Me Agent Call Me Concerning My Account.
Thank You!


Posted on May 11, 2016 at 02:32 AM

I have a ongoing campaigne there are comments in the comment section calling me a scammer and others that are not welcome I want them removed immediately.

Andrrea beegquist says:

Posted on May 07, 2016 at 08:10 AM

I am having a hard tine getting my funds from my account one said the y are reviewing and it is under the other email clintbergquist@gmail.cpm and now i am trying to sign it and it will not let me. my phone number is 702 7430980 why cant i sign into go fund me this is my families account. why am i having a hard time please.

Carlos says:

Posted on May 07, 2016 at 03:57 AM

I don't remember my email password to login into. I need it ASAP. Can I put a different email to, I need to withdraw the money it's for a funeral.


Posted on May 04, 2016 at 02:33 AM

I started a Sharkora Hall Children's. I need her age corrected she was 40 years not 39 ? How do access the money?
What are the service fees?

Demetrius Gamble says:

Posted on May 04, 2016 at 01:14 AM

I am noticing a email about we pay. What is that and why is it trying to tap into my go fund me account.

Melanie Mayberry says:

Posted on May 03, 2016 at 09:56 PM

Can't get logged into site, people wanting to make donations.

Katy says:

Posted on May 03, 2016 at 12:37 AM

How do I unsubscribe to emails? I never signed up for emails. I don't want emails. It does your business a disservice when a donor is signed p simply because they donated. When I click on"unsubscribe" in the email, I'm taken to your site where it is impossible to find out how to unsubscribe! This also leaves a bad taste in my mouth about helping someone through your service.

Kimberly says:

Posted on May 02, 2016 at 11:24 PM

I have been trying for over a week to with my funds. I have tried everything and need assistance.

Cari mcknight says:

Posted on May 02, 2016 at 03:11 AM

My sister just passed and family is trying to link her gfm to get money and its fraud. Call me now please 9512879171.

Stan and Kapka Petrov says:

Posted on Apr 30, 2016 at 04:54 AM

We opened an account for my wife's struggle with bacterial meningitis. It is www.gofundme.com/kapka. We rely on the weekly donations of friends, family and strangers to continue treating her and eventually to save her life. Last week, after four months of OK service at gofundme, we did not get the collected funds on Monday. We started researching, emailing WePay and Gofundme, only to be informed that they put our account on hold reasoning that someone tried to hack our account so they were doing investigation. It has been already a week and we have not heard anything back in terms of investigation results from gofundme . We keep emailing and inquiring about the investigation, the release of collected funds and also why would not people be able to donate further if they want to...we have not received a response. There is also a phone number we found below which does not accept messages and there is no way to connect with anyone to help. We are truly disappointed, discouraged and not knowing where to go. My wife's life is at a stake here and it seems like the founders of gofundme.

donna davison says:

Posted on Apr 30, 2016 at 12:07 AM

There was a fund set up for my son the total amount raised was 435 how much should he receive in total from this when you have taken out your fees.

gina ferree says:

Posted on Apr 29, 2016 at 03:46 AM

Don't remember my password.. your codes are not accepted now what.. I need to get the money...I need a live person to chat with and your phones are not connecting me with anyone.

Pearlie Martin says:

Posted on Apr 26, 2016 at 08:27 AM

will the money godirectly into my bank account when I hit the finish button or will I have to wait a few days to get the money I need now?

Grace Strelser says:

Posted on Apr 23, 2016 at 08:03 AM

How do I respond to a person who has asked me a on gofndme??

Diane King says:

Posted on Apr 23, 2016 at 12:40 AM

This is the forth time I am contacting you regarding my gofndme account! Your web site states it will send me an email in 5 min it is now almost 24 hours later! Please call me at 551-804-3432 also my email address is gotetertainment@aol.com This is impossible when there is no way to directly contact this company.


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