Deezer Customer Service Number

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194 Reviews


If one loves music then the user can choose out the internet based music streaming service called as Deezer which simply brought you out the songs from renowned labels of music industry like Universal Music Group, Sony and Warner Music Group. It is private owned business company that is headquartered in Tartu, Tartue serving around 180+ countries around the world.

About its origin

The company got its initial start under the name Blogmusik by Daniel Marhely and Jonathan Benassaya in 2006 in Paris. The main motive of the founder was to give immense pleasure by streaming technology to music lovers. But unfortunately it got shut off in 2007 thus making a come back in same year with new name Deezer. It started its work with limited catalogue which later got the major expansion after two years of work.

How to access it and what about its plans?

It provides you with an easy access to its platform by use of macOS or Windows desktop app and web browsers. One can sign up using Google or Facebook account and can also go for creating out a Deezer account. The desktop app has no offline mode but web based Deezer provides you with best streaming purposes. Looking upon their plans then no one has to worry about because they have managed for all according to their needs. They have offered a standard plan that grants unlimited listening on all devices, zero ads and offline listening with unlimited song skips. Deezer has worked best for family plan including six people with just $14.99 per month whereas college students are also not far behind in the race because they are also offered with the same at $4.99 per month.
They are thus popular for delivering out CD-quality, lossless FLAC streams via its $19.99 HiFi plan but having some what smaller music catalogue. They also provide one with music section that resumes the interest as per different taste of music in different countries. They also have a significant number of live radio stations-more than 80 which includes jazz, news, pop and decade centric tunes from around the globe.

Do we need to pay for service?

Yes, one can access the music offline by opting for the Premium+ subscription. They can not only stream but also can download the music of their own choice. On the other side, the free subscription account holders can not go for offline listening option.

Deezer customer care number 7307
Talking about its payment, Deezer works out in three tiers: ad-supported Discovery tier, a premium version that cost for $9.99/£9.99/AU$11.99 and Elite version that brings in the royal service at cost of $14.99/£14.99/AU$23.99.

In the end, we can say it is worth your ear service that brings in the fun of music listening with a sweet combination of international music, MP3 compatibility, lyrics and other features. Currently, it is having over 53 million licensed tracks with over 30,000 radio channels. According to the report, the list of paid subscribers has reached up to 6 million whereas monthly active users are 14 million in 2018.

Conatct detail of Deezer

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    Paris, France

  • Email Address

  • Website

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comments (194) on Deezer Customer Service Contact Number

Complaints and suggestion

Posted on Dec 05, 2016 at 01:59 PM

Pheonix Dancer says: I really like Deezer and have been using it for years. In my opinion, it's worth $10 a month. But I liked your old website a lot more than the current design. When using the old site, it was easy to browse dozens of bands like the one I initially typed into the Deezer search engine. You had a "similar performers" tab I could click on, and there they were. I could search for James Taylor, and immediately have the option to explore indigo girls, CSNY, John Goodman, etc. I loved that function. I wish you would put it back on the Deezer website.
Also, some of your performer's older works are woefully thin on the ground. Such as Christine Lavin, Claudia Schmidt, Bob Dylan, Paul Simon, or Fleetwood Mac. I realized that you can't have every song ever written, that would be impossible. But please take into consideration that not everyone who is passionate about music is under 30. Other than those two complaints, I like Deezer very much and plan to stay a customer. It would be cool if you added chat threads, like the old. MySpace, where people could share their favorites, and turn others on.

Trouble with app functioning

Posted on Dec 03, 2016 at 08:16 PM

Carroll J. Dorsey jr says: Why don't you have a customer service contact phone number? Why doesn't my songs play randomly? What is wrong with your app? Can you fix the problem or do I need to find a better app that works?

Unhappy with the app

Posted on Dec 03, 2016 at 08:11 PM

Carroll J. Dorsey jr says: I have been having problems with this app as it is not playing my music randomly. I have contacted support and have done everything. They have instructed and I even took phone back to store where I paid my bill. They kept phone for 2 days and did everything they could think of. I am considering closing my Deezer account and finding an app that works. My phone number is 833-250-3***. This has been really frustrating. I am not going to pay for a month to have an app that plays one song at a time or doesn't play at all. What is wrong with your damn app? Why doesn't it work?

Need to cancel the account

Posted on Dec 03, 2016 at 12:48 PM

Elvis Rose says: Please can you cancel my account 304381395. It's funny you don't give us an option to cancel. Everything else is easy to find but cancelling is very difficult. It's not fair.

Elvis rose

Need the refund as unhappy customer

Posted on Dec 02, 2016 at 04:22 AM

Anthony says: I have paid for your service for three months and is very upset with your service. When I want to download a song your site continue to want me to pay more money. I signed up with my Cricket account and payed for 3 months of service. You are a rip off and should never do business in the United States. Can't call you to work this out. I want my money back.

Need to inquire

Posted on Nov 28, 2016 at 12:20 AM

Phil G Yongblood says: Charges of 9.99 are incorrect for Deezer Paris. The monthly charge is 4.99. Please explain why I am charged with 9.99 instead of the right amount?

Trouble with app working

Posted on Nov 27, 2016 at 09:43 PM

Marcella musto says: My deezer isn't working and is asking for subscription which I have already subscribed with my phone company. Please fix it. Thank you.

Regarding membership

Posted on Nov 26, 2016 at 12:07 AM

Cheryl Frawley says: Music blocked by stupid and that tries to force you to purchase premium membership. Evertime I pick a song, the ad pops up and won't cancel. Now I will never purchase premium membership.

Regarding app

Posted on Nov 25, 2016 at 06:46 AM

DAVE HELLEKSON says: As of today 11/24/16, when I go to Deezer on my cricket phone I get a message that, "I don't have access to this feature" and to activate 30 extra free days.
(1) I already have an accuont and
(2) I have no intention to enter a pay pal number even if I can cancel.
(3) I firmly object to being forced to do something I do not want to do, why is there no option, I was fine until today stop screwing around.

Asking about service number

Posted on Nov 24, 2016 at 11:04 AM

Brian Leach says: We want to update a credit card number for our account. Your website is so confusing can't find where we can update our number. Why does it have to be so hard? You have great music but everything else sucks. Please call me on my cell 1 250 253 0*** in Canada. What is your support phone number?

Brian Leach

Complaint about the app

Posted on Nov 24, 2016 at 04:49 AM

Darren Walton says: My music has completely stopped working on my Deezer app and I can't figure out why. I have already tried all the options on technical data via your website and it has been completely useless. I suspect it has something to do with the update because it has been malfunctioning since. I am looking forward to hear from you.

Need contact information

Posted on Nov 21, 2016 at 08:36 PM

ChaRain Fontaine says: My name is Mrs Charmaine Fontaine and email id is I cancelled my service with you approximately a year ago or maybe more. However, you have been taking money out of my account £9.99 per month.

When I cancelled my subscription, you sent me an email stating you are sorry to hear that I am leaving.

Please can you look into the matter and get back to me within 15 days of this email.

Trouble in making sign in

Posted on Nov 21, 2016 at 06:24 AM

Daniel Boon says: Hello,
We had a trouble signing in with free elite trial. I signed in again after resetting password and got charged with £15.

Issue of account reset

Posted on Nov 21, 2016 at 01:22 AM

Michael wilga says: I need my account to reset. My music isn't playing at all and my account is

Getting charged for no service

Posted on Nov 18, 2016 at 04:51 AM

David says: For three months Deezer has been pulling money from my account and I can't even play music. For three freaking months, I have been paying for something I don't even have. This all started because I wanted the free one month trial that was offered to cricket users. Well to had to put in my debit information. After one month, I was over my account reverted back to "free" and not premium+ but they continued to pull money from my account. I can't get into contact with anyone and cricket doesn't have a freaking clue. Do not purchase anything from this company. Thay clearly don't give a crap about their customers.

Need to stop the service of regular Deezer

Posted on Nov 17, 2016 at 01:40 AM

Shawn Dickinson says: Could you remove the regular Deezer from my phone 3252611***? I like the premium that I already paid for I just don't want to pay for the regular Deezer from cricket. It is of no sense of paying twice when I can pay for the service once.

Need to cancel subscription

Posted on Nov 16, 2016 at 05:48 AM

Deshayn Williams says: I have been trying to cancel this subscription for days now but there is no number to contact you. I want to cancel and be refunded with my 9.99 to my card. My name is Deshayn Williams. I even went to the site and it gave me a link. When I clicked that it took me to jobs.

Looking to cancel subscription

Posted on Nov 15, 2016 at 06:43 PM

Victoria Horrocks says: Hello,

I signed to Deezer on Wednesday, 9th November for the free trail and it has charged me with £9.99. How do I get this money back and how do I delete the subscription? Please assist.

Need to make contact

Posted on Nov 15, 2016 at 05:43 AM

Toni says: I would like to speak to someone concerning my payment and unsubscription of account. Please contact me as soon as possible. Thank you.

Login issue

Posted on Nov 13, 2016 at 01:24 PM

Stacy Garcia says: My name is Stacy Garcia and I am trying to log into my account. I tried resetting my password because I forgot my password and it still won't let me log in. Can you please call me at (325)245-3***?

Issue of refund

Posted on Nov 12, 2016 at 02:42 PM

Hannah springhall says: I have been charged twice this month. I would like a refund. This has happened twice now. Last time, I got it back but this time I haven't. Please look into the matter.

Need account cancellation

Posted on Nov 09, 2016 at 05:02 PM

Ashley tye says: Hello,
I want to cancel my account but I can't remember the password. Please help me out to cancel it and fix it as soon as possible. Thank you.

Issue of refund

Posted on Nov 08, 2016 at 01:27 AM

Tracey herring says: I got charged for app and my phone does not let me use with my plan. I want a refund and service to be cancelled.

Need to reset password

Posted on Nov 07, 2016 at 10:12 PM

Lorna says: Please help. I have signed up and requested new password links which I have tried but not working. How can this be fixed? Not very helpful or so far.

Got unauthorized charged

Posted on Nov 07, 2016 at 06:43 PM

Shaun says: My account has been debited by Deezer without my permission. Please contact me at once and refund the money back into my account. In wait for reply.

Having trouble with the app

Posted on Nov 05, 2016 at 10:55 PM

Gordon Hatton says: I have Deezer premium through Orange and it will only play one track and then it stops. This was not a problem before. What is the matter? Please respond.

Cancellation of account

Posted on Nov 03, 2016 at 10:41 PM

Lori Lockey says: I have sent emails to cancel my Deezer because the phone that holds the Deezer account is dead and I can't get a new account on my new phone. Cancel my Deezer account immediately.

Looking for refund

Posted on Nov 02, 2016 at 11:27 PM

kay smith says: I have been charged with the monthly fee of £9.99 but I cancelled before the free trial ended. I am in the United Kingdom. I request the £9.99 refund please.

Need assistance

Posted on Nov 01, 2016 at 11:01 PM

William Brown says: Hello, There I have a smart TV but its giving me the free Deezer account when I have a paid account. Can you help me?Thanks.

Need back the data

Posted on Nov 01, 2016 at 12:53 AM

David Mars says: Deezer is taking up my data when I am not even using it plus when I signed up it said I get 15 days free so wifi is going on. I am fuming this needs sorting pronto and I want my data back with compensation for the inconvenience I got it.

Need back the money

Posted on Oct 31, 2016 at 09:04 PM

Anne says: Stop taking money out of my bank or I am going to report this. This is really disgusting. I want the money back in bank. Do the same soon.

Dealing with trouble in password setting

Posted on Oct 31, 2016 at 06:26 PM

Greg G. says: To whom it concerns,

Trying to revise my company account with new credit card number. It will not allow me in even when I set new password.

What a pain? My password was correct, had to set new password and still says incorrect.

We have followed all the correct steps re-proper web page portals. Does Deezer have a help number to call? I can be reached at 705-765-8***.

Trouble in finding an album on app

Posted on Oct 28, 2016 at 11:41 PM

Vincent Smith says: I cannot find any album for selected groups. For example; I searched for Marillion and Deezer offered me one song. No albums nothing.

Need cancellation of subscription and credit back

Posted on Oct 28, 2016 at 06:54 PM

Tiffany Mayfield says: Hello, I cancelled my subscription at the cricket store on October 27th. My phone was shut off due to non payment so it slipped my mind on cancelling my subscription. Your company took the last bit of money for my kids off of my credit card ending in 7391 MasterCard. I need to know how I can get that back on my credit card? I am so sorry for the confusion and get my credit card information out. Your website and it never used or charged again.

Matter of extra charge

Posted on Oct 27, 2016 at 09:20 PM

Robbie says: I have cancelled my contract to Deezer and this company want to charge me for next month. I find this to be beyond a joke. I am not going to pay for something I don't have.

About account deletion

Posted on Oct 27, 2016 at 06:12 PM

Will says: I need you to cancel an account or delete my card information off of the account using it. I didn't make it. I believe it was an ex or someone who has taken my information without my permission.

Matter of money debit from account

Posted on Oct 26, 2016 at 11:00 PM

Holly Millward says: Hello,

Not happy at all. Deezer keep taking money out of my account every week and it has been taken out for 4 times in 4 weeks. It is ridiculous and then it says I haven't paid it when I go on the app. I want to know why in 6 days have you taken out 20 pounds? It is not acceptable and I will be telling people not to use this app and I am going to write it in paper as well as disgusted by it.

Cancellation of trial period offer

Posted on Oct 26, 2016 at 09:07 PM

Sheridan Swafford says: This is the third time I have e-mailed Deezer. I want to cancel my trial and wish not to have Deezer as part of my downloading library. Please for the third time cancel my trial period and send my cancellation confirmation to my e-mail address at

Sheridan Swafford

Matter of payments debited

Posted on Oct 26, 2016 at 02:48 PM

Tina sarao says: I have had regular payments taken out of my account for this service. I don't have or require payments that have been taken out of my account every month and I want to know why this is so?

Need to cancel the free days trial and service

Posted on Oct 26, 2016 at 01:02 AM

Jennifer LaVergne says: I am in the midst of a free 30 days trial of Deezer. I wish to cancel. I no longer want this service. Phone number is 360-306-7***.

Sharing experience

Posted on Oct 24, 2016 at 03:50 PM

david says: Do not get Deezer. It won't let me cancel my subscription as once signed in and click the cancel button and enter my password. It says my password is incorrect. I sent them an email with concerns and they just sent back an email telling me to do the same procedure that I have been doing. They are happy to take your money but the customer service is poor and stupid. There is no telephone number to contact. Sort this now. If I have to pay for another month I will be suing you. Get Spotify, its alot better and they have a good customer service.

mandeep says:

Posted on Oct 22, 2016 at 06:38 PM

I have deezer and upgraded to deezer family from premium pls, I was charged for premium pls on 19th October and again for family on the 21st. I have been charged twice. I posted a request for a refund and have had no reply.

The request number is 1709129

Needs to unsubscribe the service

Posted on Oct 22, 2016 at 05:29 PM

Marie Bowyer says: Its disgusting that you can't unsubscribe from Deezer on your mobile. I have had £9.99 took from my paypal account that wasn't even my money to take due to this. I have had to go round a friends house to do this. Absolutely fuming right now.

Unable to access app

Posted on Oct 21, 2016 at 03:04 AM

Tracey wall says: I cannot access Deezer despite paying 10 pounds every month for approx 12 months. I cannot work out. How to stop paying? Please tell me. I have a mobile device and the message I got is 'Cannot cancel from a mobile device'. Would love Deezer but you are too complicated. Please help.

Complain for the app

Posted on Oct 20, 2016 at 01:10 PM

PETER RICCETTI says: It has been 4 months since I have got to use my music app, Deezer. It is not fair that I am paying for this and there is nobody to help me.


Posted on Oct 20, 2016 at 01:04 PM

Glenn singer says: Why does the music downloaded on my iPad appears on my iPhone automatically? Please respond.

Want account deletion

Posted on Oct 19, 2016 at 07:32 AM

Angela Smith says: I want to delete my account but can't find where to do so? I do not use this prouduct and have been charged. Please help.

User ID: 1117189186

Cancel the subscription

Posted on Oct 18, 2016 at 11:46 PM

Hayley says: Hello, I want to cancel my subscription. I have been trying for months to do it and not getting anywhere just my money keeps on getting debitted each month. Its a disgrace. My email on the account is and user id is 913947071.

Need assistance for money back

Posted on Oct 17, 2016 at 09:58 PM

Sumie says: Please stop my account and give me back my money. How to end my subscription?

Cancellation of account

Posted on Oct 15, 2016 at 06:36 PM

Careyanne Edwards says: Hello, I would like to cancel my Deezer after 3 months being free. I don't want to pay £9.99 a month. Thanks.

Careyanne Edwards

Matter of card declining the payment

Posted on Oct 15, 2016 at 05:46 AM

Sandi Biagi says: Please help me figure out why my payment is getting declined on my Visa when I have checked with my bank and everything is fine? I am trying to sign up for premium. Thank you.

Need account cancellation and facing problem to do so.

Posted on Oct 13, 2016 at 06:55 PM

Tayna Roberts says: I think it is so wrong that there is no contact number and you can cancel your account through your app. I think they do this just to make it difficult. I don't own a computer and I do everything through my phone or tablet so now I have to go out of my way to get to a computer to cancel. I will be removing the app completely.

Make a cancellation of account

Posted on Oct 13, 2016 at 12:55 AM

carly killoran says: I have a Deezer account but I have forgot my password and my email password and I need to cancel my subscription as it is taking money when I ain't using it. My old email was

Cancel the account and make a refund

Posted on Oct 13, 2016 at 12:38 AM

Misty Young says: You better cancel my account and refund my money before another one comes out right now. This is ridiculous as I have cancelled it long ago and I have proof. I will be calling PayPal and you will be giving extra money to me if you do not take care of this.

Austin DeRose says:

Posted on Oct 10, 2016 at 07:39 PM

I want to cancel my subscription but it is not letting me to change my password. When I made my account it never asked me for a password, and I am tired of getting charged with money. Please help me as soon as possible.

Nina says:

Posted on Oct 10, 2016 at 01:17 PM

I have 2 Deezer running along side each other. A free one and one I am paying for. I am confused, can I get the one I am paying for my music. Very confused please help.

Rachael Barrasford says:

Posted on Oct 10, 2016 at 12:35 PM

Today, I have been charged with £9.99 for something that I have never used. You will be able to see that I have cancelled the recurring payment as I wasn't going fully aware of the date that this would be taken from my account via PayPal. I would like to request that I should have it back as I have never used the service and probably never will.

Tina says:

Posted on Oct 10, 2016 at 04:14 AM

We can't find a number to call and talk to someone. You guys have been taking money out of my account for months now and I don't even have an account with you guys. I haven't even heard of this website before. I want my money back.

troy hutchison says:

Posted on Oct 08, 2016 at 06:15 AM

My songs don't keep playing it and stops after one song. Then I have to manually click for the next song to play.

Ken bayliff says:

Posted on Oct 06, 2016 at 04:43 PM

I have downloaded lots of music and now I can't listen to them unless my mobile data is on. Why so?

Mark Jackson says:

Posted on Oct 05, 2016 at 02:45 PM

For over 12 months, we have been trying to cancel a subscription that we have been paying since our 12 months free period with Sonos. We were unaware that we were expected to continue this free offer and tried many times unsuccessfully to cancel it.
The payments have now been stopped by our bank at our request as we object to paying for something we did not sign for and do not use. In addition to this our numerous attempts to cancel have been ignored.

You have now had at least 12 months payments without giving us known use of your services which I am sure you will be able to track.

I have no password or signing in details as we didn't know about it. Please will you action this email again.

Thank you,
Mark Jackson

Tamara Rodriguez says:

Posted on Oct 04, 2016 at 05:23 PM

I am making a complaint because I have cancelled my service with you all but you all have still charged my card for a payment whereas there shouldn't have been one taken out.

David Williams says:

Posted on Oct 04, 2016 at 02:45 PM

I have been a loyal new customer and I am having serious problems with my account. My name is David Williams with phone number 720-275-7*** from Denver, Colorado. Please reset my account. It has stuck in some flow mode and I would like it to be fixed as soon as possible. Thank you for the help.

Lisa claire wood says:

Posted on Sep 30, 2016 at 02:21 PM

Hello, I have tried cancelling my subscription on a computer but it says I don't have one. I do have one on my mobile. Can you cancel it please?
Thank you.

Kevin green says:

Posted on Sep 30, 2016 at 12:48 PM

I want to cancel my Deezer account as I have lost my job and can't afford the £9.95 per month. Please could you cancel my subscription?

Jason fender says:

Posted on Sep 25, 2016 at 04:47 PM

I paid 6.00 US$ for per month Deezer subscription but can't play my playlists. Please help, it is urgent because I created a list for me and my girls anniversary on Tuesday for a lunch date. Please help as soon as possible. This is Sunday so please contact me.

Elizanethh Healy says:

Posted on Sep 22, 2016 at 12:15 PM

Deezer debited from my account with £9.99 without my concern this morning. I wanted to call them but I can't find out any number. Please can someone contact me from Deezer customer service?

Gaby Lopez says:

Posted on Sep 21, 2016 at 11:14 PM

Hello, I work for bang and Olufsen in Pasadena, California.
Attempting to create an account using the one year free subscription code included with a BeoSound moment. I am being promoted with an error message, "email address given not available". I have tried three emails but was not able to create an account. Please advise.

Arthur krapf says:

Posted on Sep 18, 2016 at 08:27 PM

Cricket offered me Deezer for $6 a month. When I installed the app it wanted my paypal information for $9 per month. I have never used it and can't cancel it from the site and would advise people to not ever try a company based on lies and deciet. I have spent way to much time trying to cancel this and at this point I just look at my phone bill as being $6 more per month. Thanks Deezer.

John craven says:

Posted on Sep 18, 2016 at 07:04 PM

My system is only playing one track at a time. Please tell me, what I am doing wrong?

sabrina beecher says:

Posted on Sep 18, 2016 at 02:05 AM

I am getting quite annoyed. A payment came out of my account last week for my subscription on my screen when i loaded deezer. It keeps saying payment failed update payment. I dont need to because the money already came out.

William Howard says:

Posted on Sep 15, 2016 at 10:56 AM

I am trying to cancel my subscription but it won't let me. Can you please cancel my subscription and email me a confirmation.

Bettina says:

Posted on Sep 11, 2016 at 03:14 AM

Deezer is not working on my lg tv and it can not updates, please help. i have premium on my phone and music flow.
Thank you

Megan Carden says:

Posted on Sep 07, 2016 at 12:50 AM

I was supposed to get deezer for free with my cricket plan but when I setup my account it made me put in my debit card info. I have not used deezer since the day I setup my account because it is aggravating and hard to use. I want my money back because this is ridiculous!

Sophie says:

Posted on Sep 05, 2016 at 01:52 PM

I have an account and want to delete it ASAP but I can't! Not happy 3 hours iv now been online and still can't cancel subscription. I suggest you cancel it for me ASAP and if another payment comes out my account I will be leaving bad feedback. How can something like this be so hard to cancel!!

Carole webb says:

Posted on Sep 04, 2016 at 07:13 PM

I am wanting to cancel my subscription but can't find how to do it as I cannot access any music it is no point paying for something can't use. Can you send me e-mail whenever will done.

Oletta F. Jones says:

Posted on Sep 04, 2016 at 06:09 AM

I find it impossible to cancel my subscription with deezer. I have repeatedly been blocked from access by deezer support. I want to cancel this or will contact my attorney to see whether or not he can assist me in my efforts. Please email confirmation of this cell phone number has not changed. You have it in my record.
Thanks, oletta f. Jones

Christopher robinson says:

Posted on Sep 01, 2016 at 03:54 AM

I started my contract with my Facebook but the email i used for my Facebook is old i haven't used for about five years but i logged into deezer with Facebook and now i cant log in to deezer with any other apps other than my phone with it not letting me log in i never entered a password just want to sort it out as i am willing to pay the subscription but cant log in on any other device or change my email address to the one i have now..

Jean Muller says:

Posted on Aug 30, 2016 at 03:17 PM

I want to cancel my deezer account and followed your instructions, but there is no option for me to delete my account on the my information tab.

helen higgins says:

Posted on Aug 28, 2016 at 06:14 PM

hi for some time you have been charging my credit 9.99 a month, of which I did not know! I am not able to log in as you do not recognize my email.

Loza says:

Posted on Aug 27, 2016 at 02:32 PM

Been trying to reset my account payment by pay pal and it keeps refusing. How else can I set up a payment method?

Robert Arthur says:

Posted on Aug 26, 2016 at 09:23 AM

Please also tell me how to change my email and pass word as I no longer use this email address,and don't remember my old pass word.
My old email address is to bounty hunter who

Robert Arthur says:

Posted on Aug 26, 2016 at 09:19 AM

Please stop trying to a automatically take money from my account. If I wish to continue with Deezer I will do so. I am experiencing cancer at the moment and it looks as if this time I am going to die. My bank charge me ten pounds every time you try to take money from my account.
Its a great service with out you being so pushy. Just send me a reminder on and if I can afford it that month I will pay. My wife has given up work to look after me so please stop or I will stop this service straight away.don't spoil things.

C Woodward says:

Posted on Aug 23, 2016 at 02:14 AM

Hi there I have an account with you and over the past few days I have found that when I pick an album to pay it will only play one track and then stop. Where as before I could hear the whole album automatically.
Please can you help. It's very upsetting
Please contact me on my Hotmail email as the Gmail address is playing up

aidan womack says:

Posted on Aug 21, 2016 at 02:28 AM

I am trying to cancel my account It has been created with Facebook and I don't have a password to cancel my account I have been trying for a long time if you can help me cancel it please.

Tiffany partridge says:

Posted on Aug 21, 2016 at 01:48 AM

My accounts with y'all have been taking money out for no reason with out my permission from my bank i need a refund period the only account with y'all i should have is the one the my phone service cricket 6 dollars a month through y'all not the ten dollar one.

Daniel Frise says:

Posted on Aug 20, 2016 at 08:02 PM

I want to cancel my subscription but can't do it. I am doing it via safari but it's not working. Please cancel my subscription ASAP & email me to confirm this has been done.

Cheyenne hicks says:

Posted on Aug 18, 2016 at 07:31 PM

Hi there! I need major help! I just made an account with you all about 2 weeks ago! And I had to reset my phone and lost everything! I don't remember my email or password I used for my account with deezer! Please let me know if you are able to help, asap!

Lydia Hanahoe says:

Posted on Aug 09, 2016 at 05:00 PM

Hi, I've just completed my first month of a 3 month trial that cost 99p but found that I've been billed £9.99 when the first full payment shouldn't be until 06/10/16?
I would be grateful if you could look into this.
Lydia Hanahoe

lee collins says:

Posted on Jul 31, 2016 at 10:12 PM

hi can you check if i am still paying even though i cancelled 2 years ago only its been showing on my ee statement as music add on but i deleted the add on 2 years or more ago and ee have just told me its still been coming out can you check from my ee number cause i don't no any logging in details..

Jackie says:

Posted on Jul 31, 2016 at 12:32 AM

I would like to cancel my disruption I signed in with a email I no longer use it was please help.

Kahina seggar says:

Posted on Jul 22, 2016 at 02:22 PM

Hi, I tried 2 months ago to cancel my subscription, but you still take money from my account, can you fix to that please..

Richard Bailey says:

Posted on Jul 21, 2016 at 09:13 PM

I used deezer for the first month for free. Then I got my girlfriend to pay though PayPal for the second month costing her 9.99. Then you offer me 3 months for 99p which I pay on my credit card. But my girlfriend got charged on the 20th July for 9.99. Why is this??

Kamil saldana says:

Posted on Jul 21, 2016 at 08:06 PM

I thought I cancelled my subscription a few months ago but the payment is still taken from my account. Please contact me for further details.

Brandon kuziej says:

Posted on Jul 19, 2016 at 01:59 AM

I forgot my account information and I signed in using Facebook instead of account information so I would like a p
hone call to figure out my account information my phone number is 216-272-2643.

Stephanie Lankford says:

Posted on Jul 17, 2016 at 10:06 AM

I pay Where do you go every month with my Cricket plan and you guys will not turn it on my phone. Or is it Cricket that is responsible for turning the application on my phone with my service?

Kerry bennett says:

Posted on Jul 09, 2016 at 07:31 PM

I would like to cancel my subscription I have contacted you over past few months and had nothing back my account is but I am no longer using this email can you please email me on you cancel the subscription please and take no further payments I would also like to be refunded the the past 2 months that you have been taking out as I have not used this service and have contacted you to cancel but had no further action.

Ieuan thom says:

Posted on Jul 08, 2016 at 07:28 AM

I want to cancel my subscription but I used an old email and I can't remember the password so I can't get on to cancel it the email is do if you could cancel my subscription please that would be great thank you.

Julia Arthur says:

Posted on Jul 06, 2016 at 05:13 PM

Dear Deezer,
My son or daughter signed up to deezer some time ago. Neither of them can remember who did it but they signed p using my account. I now need to cancel it but only have my account details to identify who set the account.
Can you help me to cancel this subscription please.
Julia Arthur

Tarrance Dilworth says:

Posted on Jul 04, 2016 at 07:56 PM

All of my downloaded songs are erased and I would like you to help me recover them all my downloaded songs in my playlist. My phone number is 210-425-5869.


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