Rush Card Customer Service Number

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Rush Card offers the detail of customer service for its existing as well as potential customers that can help them in conveying their feedback of its products and services. As a customer of the Rush Card, if you face any query, feedback, complaint or suggestions related to its products and services then you can contact the Rush Card customer service team through its contact detail, email id as well as customer service number that may or may not be tollfree. Rush Card has shown its customer service address detail for its customers that are shown below.

Conatct detail of Rush Card

  • Address

    PO Box 42482, Cincinnati, Ohio, OH 45242, United States

  • Contact Number

    +1-866-787-4227

  • Email Address

    agent@rushcard.com, suggestions@rushcard.com, marketing@rushcard.com

  • Website

    www.rushcard.com

Below, we are showing a complaint box, where you can post your experiences, complaints, queries, feedback or any type of problem related to the products and services of the Rush Card.

Identify this call type

Click on the type of call you are receiving to help identify the caller.

67% Automated

2 reported this number as automated

0% Collection

0 reported this number as collection

0% Legitimate

0 reported this number as legitimate

 

0% Marketing

0 reported this number as marketing

0% Scam

0 reported this number as scam

33% Other

1 reported this number as other

 
 
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comments (135) on Rush Card Customer Service Contact Number

Need back the money

Posted on Dec 05, 2016 at 08:47 PM

Quetta says: This Rushcard is disgusting. My card has been charged twice and I am Tryna getting in contact with a representative and I have spoken to no one. Russell Simmons is tryna get over on people. Release my money or I am suing this card company.

Need to contact customer care

Posted on Dec 03, 2016 at 04:59 AM

Cheyenne M. says: I am wanting to know why there is no number to get a hold of a live representative. Please tell me the number so that I can contact you.

Markel wells says:

Posted on Dec 02, 2016 at 08:08 PM

I'm so pissed yo guys keep taking money out my account and putting it on hold ! I have bills to pay and all my money is pending . I really want to file a complaint report

Issue regarding address

Posted on Dec 01, 2016 at 06:47 AM

Tasha Rork says: I need to know what billing address is on my account? Please reply me back as soon as possible.

Regarding card

Posted on Dec 01, 2016 at 04:51 AM

Ieesha says: Hello,
I need my 16 number off the front of my card. If you can give it to me then give me a call now at 6012038***.

Need help on card used for purchase

Posted on Nov 26, 2016 at 09:33 PM

Phillip mccray says: I used my card to buy gas for 20 dollars and it says 20 on my receipt but it says I was charged for 50 dollars. Can you please call me as soon as possible to let me know what is going on at 9733322*** my cell phone number?

Need a live person on service

Posted on Nov 21, 2016 at 07:22 PM

sheila fergson says: This mess is so crazy. I have been trying to call this damn contact information for a week now and damn if I can't get anyone on the line. Why is that? I hate that I choose the method of direct deposit. I feel it lika a damn scam. Pick the phone I want to talk to a live person not a damn machine.

Complaint for customer service

Posted on Nov 19, 2016 at 04:20 AM

Joann K Dzina says: I applied for card and wish to cancel it. When I call the contact number they have no representative to talk to. I want to cancel it. My name is Joann K Dzina. My last four digits of my social security is 0982. My phone number is 716-260-1*** and my ticket code is LTK121540167918164X.

I have emailed for 3-4 times and they told me to call the number on the webpage and what the rep gave me.

Complaint

Posted on Nov 19, 2016 at 02:20 AM

Stephon brown says: I am never using Rush Card again because when I want to talk to someone I can't get a hold of someone.

Need customer service information

Posted on Nov 18, 2016 at 10:59 PM

Bobbi chapman says: I have been a member since 2008. I have never really had a real problem with my Rush Card. But here lately, I have not been able to speak with a live agent. This is not good for customer service. I would like to talk with a live agent when I call about my account which is very important to all of your customers.

Asking for money

Posted on Nov 18, 2016 at 07:41 PM

Tamara Burton says: I didn't received my 25.00 after I activated and added money to the card. May I know what is going on and where is the money?

Facing problem with card

Posted on Nov 17, 2016 at 09:29 PM

Rafael Fernandez jr says: I went last night to add money on my card at Walgreens and the strip is faded so I couldn't add money and also my card number is no longer visible. Can you call me at 973 620 5***?

Money got debited with no permission

Posted on Nov 17, 2016 at 09:00 AM

Kenneth Echard says: What the hell is going on with my card? I loaded $20 on it and it says I only have $8. What is going on? Please solve the issue. Thank you in advance.

Need to make customer service contact

Posted on Nov 15, 2016 at 08:23 PM

Tammy says: I need to talk with someone in person. This is not acceptable. I have been all morning trying to get someone and can't. I have got family members to get this card and they can't activate cards and are talking with someone. I am not pleased with this. Please call me at 251 243 6***.

Looking for money

Posted on Nov 14, 2016 at 02:18 AM

Emily Mulholland says: Today is the 13th of November and my direct deposit is not posted on my account for the 15th. Its two days until my paid day and the checks have been sent out. I have a child and is a single mother and it is not fair. Where is my money?

Complaint

Posted on Nov 08, 2016 at 02:04 AM

Catherine Pike says: I have filed a complaint with the Better Business Bureau. This is no way to ruin a business, especially when dealing with people's money. Do look into the matter.

Disappointed customer

Posted on Nov 08, 2016 at 12:52 AM

Catherine Pike says: I ordered my RushCard on October 11, 2016 and it is now November 7th and I have not received it. When I called the customer service number, there was no live people to talk to. When I send an email to service@rushcard.com or agent@rushcard.com then all I got is a reply to call the customer service number. It does not address my issue at all. I need to access the money on that card now. I will be contacting the Better Business Bureau this afternoon about this company. Also, I used my permanent address so the card could be forwarded to where I am at for the moment as the company does not mail to a post office box. There are rural areas and the only way to get mail is through a post box.
I am disgusted and appalled at the lack of business professionalism this company has displayed.

Reporting about stolen card

Posted on Nov 06, 2016 at 08:41 PM

Robert Black says: I am trying to report that my card was stolen but I keep getting that damn answer machine and not a human being. Please respond to me soon as it is urgent.

Dissatisfied customer

Posted on Nov 06, 2016 at 11:01 AM

KENNETH HERZIG says: Totally unprofessional, and impossible to communicate with. I can't even spell words here. No answer to customer support. Is this a joke?

Looking for a card

Posted on Nov 06, 2016 at 10:55 AM

Kenneth Herzig says: I cannot contact anyone here who is supposed to be a rep. There seems to be no one home. All I get is a repeat. This doesnot seem to be a professional company. I need a replacement card, as the one I have is damaged. I need to withdraw money from the account and I can't.

Looking for customer service

Posted on Nov 05, 2016 at 02:49 AM

jennifer kidd says: I have been trying to talk to a live customer service rep and is unable to do so. Why is it so hard for people to talk to a person? Respond me back soon.

Looking for mailed card

Posted on Nov 05, 2016 at 12:14 AM

Dawn lazore says: I was trying to get in touch with someone to see out when my card was mailed? Please respond about the query soon.

Complaint about service

Posted on Nov 03, 2016 at 04:17 PM

Larnell says: You guys don't have a call center or something. If I would have known I couldn't talk to an actual human being when something is wrong with my account I would have never signed up for this card. You guys are seriously playing with my money and now have me in a situation. Really considering taking my business elsewhere.

Need form for job

Posted on Nov 03, 2016 at 08:41 AM

Dawon watkins says: Hello,
Why can't I get in contact with anyone to get the direct deposit form for my job? It won't let me do anything without that form. Please do a favor and help.

Need back the money

Posted on Nov 03, 2016 at 12:41 AM

Bettie Mae smith says: I need someone that work at Rushcard to call me at 2566825***. I tried to call someone all day but I can't. Get my money off my card. My name is Bettie Mae Smith.

Need activation of card

Posted on Nov 02, 2016 at 07:05 PM

Richard Gordon says: My card was deactivated yesterday. I want it back on line as soon as possible. It expires at the end of the month at which time I do expect a new one as of now I cannot pay my bills. Please put it back online today. I spoke with someone to update my information that is it then I find out my card was deactivated and it was a mistake that I want corrected as soon as possible. Please have someone call me today. I am a disabled veteran and must have access to my funds.

Complaint about service

Posted on Nov 02, 2016 at 02:42 AM

charlette mabry says: I am tired of talking to this automatic voice service about my card and money. My complaint is where are all the representatives that can assist me and who can I call to physically talk to a person.

Regarding stolen card

Posted on Oct 29, 2016 at 10:34 PM

Rashida Rogers says: I cannot reach anyone regarding my lost or stolen card. I got direct deposit and I am upset. How can I pay my bills or eat? Please respond soon.

Need $25 on card

Posted on Oct 28, 2016 at 06:13 PM

Gwendolyn Sydner says: I signed up for the Rush card and to receive the $25.00 for activating the Rush card. I haven't received anything and I can't get through to customer service. Please fix this problem, you said when I activated the card, that $25.00 would be loaded to my card.

Matter of money

Posted on Oct 26, 2016 at 12:39 AM

Keia says: Well, I applied my social security benefits on to this Rush Card but I never received anything of my money on this card. How long does it take for you guys to put my money on the card?

Looking for money transferred

Posted on Oct 25, 2016 at 08:05 PM

Randolf Johnson says: I had money returned to my card but its not showing on my account. They told me to contact you guys to see why you all haven't posted the money to my account?

Wants to report for stolen card

Posted on Oct 25, 2016 at 12:40 AM

Tiffany kirksey says: I cannot report my card to be stolen as the customer service number doesn't even prompt for a lost or stolen card or to talk to an operator.

Require the money

Posted on Oct 24, 2016 at 10:20 PM

Marie Roberts says: My money seems to be disappearing off my card. I checked my balance over the phone and it says 170.00. I go to the ATM and it says 120.00 available. I can not check my account online as it shows a different card number. I have never received my promotional $50.00. Where is the money?

Matter of money reimbursement

Posted on Oct 22, 2016 at 03:09 AM

Anton Baker says: I am highly upset, you guys are a rip off. I put $20 on my card today on October 21, 2016. This is my first time putting money on my card. There is 10.05$ on my card. How is that possible and at that you charge 4.95$ to add money, then take 9.95$ of my card. When I got this card it said when you add direct deposit to and add 20 you would give $25 a piece for each. And I haven't revived my 50$. I seriously want to talk to a live person. I am down to my last and you guys rob me. Once again you guys are a scam I will never use your service again after my check is deposited. Say goodbye to a customer because you guys are trash.

Regarding money back issue

Posted on Oct 21, 2016 at 11:37 PM

Asya Settles says: I get my paycheck direct deposited into my account. I did not received my first pay from my new job. I spoke with payroll at my job and they said to contact my bank. I have a feeling that you guys will tell me to talk to my employer and it has been a week and I haven't got my money so I am little frustrated. But my payroll rep said nothing was sent back so it has to be a problem with my bank, either way I need my money.

Looking for authorization

Posted on Oct 20, 2016 at 09:37 PM

Gregory Kegler says: I need a fax number for Rush to get an authorization hold lifted from my card.

Complaint

Posted on Oct 20, 2016 at 08:15 PM

Khiya says: I have been a member for 6 years and I think I am going to just open a bank account because it is not very professional to not be able to speak with a rep. Banks are always available. This will be my last deposit to my card. I am going with PNC back for now on.

Need contact information

Posted on Oct 20, 2016 at 08:10 PM

Khiya jackson says: I have been calling both customer service numbers and I cannot get a rep to speak to. I need to speak to someone about my deposit that I have not recovered yet. How do I speak to someone?

Need information to make contact

Posted on Oct 20, 2016 at 01:14 AM

Jennifer Pedone says: My card is blocked and I cannot get a live person on the phone. I need it to work as soon as possible. Please help.

Need activation credit

Posted on Oct 19, 2016 at 01:48 AM

Marquise Cottman says: I activated my Rush Card and did not received the $25 for the activation. How should I go about this to receive the $25?

Views about service

Posted on Oct 19, 2016 at 01:16 AM

josie watkins says: I am so upset with the new Rush Card support call in number. Its bad enough when they give you the automatic answering service. Now you never get to talk to a real person. So now my card is lost and I haven't got to talk to anyone when I do get my Rush Card. I am going to take all my money off of it. I have been on Rush Card hold it for more than seven years now and since you have moved over to someone else or let someone else have the company. Its disgusting and I would never in my life use Rush Card again. I am so mad and I am going to tell everybody that I know never use Rush Card either. You are full of shit when people need their money. They need the money and its ridiculous that you do not answer the phone having people stressed out about the damn money that you are holding on to their card and make it impossible to ever get a chance to talk to someone. I am very upset. I have been calling you for more than a week now it gives me no options to talk to no one and your 24/7 support system is just some big lie as nobody answers the support number. You are not 24/7. You are a liar.

Lost card need customer service

Posted on Oct 19, 2016 at 01:08 AM

josie watkins says: When I do get my Rush card in the mail. I will never ever use drugs again. You cannot get through on customer service, you never get to talk to anybody. I lost my card a whole week ago and haven't talked to no one and I called Rush for at least 30 times but never get to talk to no one so I will not be using Rush anymore as soon as I take my money off it. I am going to throw that shit in the garbage Rush get your shit together.

Need refund

Posted on Oct 16, 2016 at 05:25 AM

Sharon george says: I have been trying to contact service but no response from a live person. I put 20 dollars on both of my Rush cards and now my balance is 16 and 8 dollars. Get out of here, I need my money back on my card plus the 25 for getting the card. Thank you.

Need assistance for loading money

Posted on Oct 14, 2016 at 08:40 PM

Timothy Thomas says: Hello, My name is Timothy. I am trying to load money to get my free 25. Please let me know what I need to do?

Want the invite code

Posted on Oct 14, 2016 at 12:47 AM

Thomas Hatfield says: I refered a friend and yesterday they got their card and loaded it. They forgot to enter my invite code. Can you help me so that I can get my earning of $30.00 for both me and her.

Applying for new card with same number

Posted on Oct 13, 2016 at 10:10 PM

Garion Shelton says: My card number has faded off from my card and I need a new card with the same card number but can't find that option online or through the toll free number. How should I proceed?

Lost the deposit, need urgent solution.

Posted on Oct 13, 2016 at 08:13 PM

Trice says: Funds have been added to my card and it is still saying 0.00 in my account, when it tells me it is posted. I can't talk to a real person as it is not even an option. It is not right at all. People need their money. This has pissed me off to the point of cancelling all my direct deposits.

Complain for customer service

Posted on Oct 13, 2016 at 03:50 PM

Tamara williams says: When I called Rushcard all I was asking for is customer service agent. It never let me get to talk to a customer service agent. Why is that?

Got deposit in wrong card by mistake.

Posted on Oct 13, 2016 at 11:02 AM

Marvin Holloman says: This is pathetic. Any bank or organization that deals with people money to this level have a method to reach a real person not some machine. My money was deposited on the wrong card the one that is not active and haven't been active for some years now. How did that happened, no idea, reason being is I did not give the information for the inactive card rather I gave the active card information, hence the card has not been active. That was a mistake on Rushcard end. Now I can't even get in contact with someone to fix this problem. Waiting from 12 hours to get a response via email for an immediate problem but it is pathetic. This may have never been a problem if it wasn't so problematic to remove inactive cards from off the account. I refuse to wait for 12 hours.

Cheating and money scam

Posted on Oct 12, 2016 at 11:57 PM

Lisa Minnick says: If someone does not contact me within an hour with the number for the western union then I am seriously calling the police. I have been going through this crap since June and trying to get a new card. I called this morning at 7 am and was told it took 6 hours to process the request. I called back at 1:15pm as I was told but then again was told that I would be receiving a call in 1 hour which still hasn't happened. Now your messing with my money so call me or email me the information. I need to get my money. One hour is all you have its now 2:24pm eastern time.

Lock the stolen card

Posted on Oct 11, 2016 at 10:39 PM

FELICA WOODS says: Someone stole my moneypack card and I won't to lock up that card. The pin number is 40838097363097. Can you please lock this card?

CYNTHEAL says:

Posted on Oct 08, 2016 at 03:18 AM

Please fix it as soon as possible. My direct deposit goes to my card and now I can't even get my money. I will file against this as this happens everytime and now I can't even speak to a live person.

Wanda Glover says:

Posted on Oct 07, 2016 at 06:32 PM

Need someone to call me it is very important as I lost my Rush card. Contact me at 4344852*** so that I can replace the card. I tried calling almost two weeks but got no response back.

Andrea says:

Posted on Oct 07, 2016 at 12:03 AM

Thanks for lying to me, but I am cancelling this card all because of you guys lied to me. I was promised $50 for applying for this card and I got nothing as it was all a scam to get customers. So that you can eventually get my money, well not. Now this #rushcardistrash hash tag will go on every Facebook post. I will make and I will alert everybody to not to apply.

Samantha garner says:

Posted on Oct 06, 2016 at 11:32 PM

I can not talk to anybody about reporting my card to be stolen. I lost it yesterday, can somebody help me?

Briana Bales says:

Posted on Oct 06, 2016 at 02:01 PM

I loaded my card with $45.00 but only $27.10 was made available to me. Where is my other $17.90? Please check the issue.

Gary Anderson says:

Posted on Oct 06, 2016 at 10:21 AM

I see that I am not the only one who has a hold on their card and can't get my money off. How does it says I have funds but my card is on hold? Agent doesn't answer the questions and you have no live representative. I need my money off my card, please resolve it.

Nichayle says:

Posted on Oct 06, 2016 at 01:43 AM

I want to say that my Rush Card isn't activated and I have a routing number to it and everything set up. But I tried to load money on it and it won't let me? What is going on?

Abby Legree says:

Posted on Oct 03, 2016 at 11:00 PM

I recently cancelled a transaction for 157.91 and it shows up as pending. I need access to these funds to keep my lights on.

Mt. Christian A. James says:

Posted on Oct 03, 2016 at 07:54 PM

Application ID number: 18607818. What progress has been made and when should I expect my new RushCard?

Thank you,
C. A. James

Alisha says:

Posted on Sep 29, 2016 at 08:37 PM

Hello guys, I contacted MetaBank (the bank Rushcard is issued through) to check on my deposit for my Rushcard. The number is 1.866.550.6***. You will need your account number and the routing number and they will assist you with any questions you may have. I hope this helps you guys out.

Tiffany smith says:

Posted on Sep 28, 2016 at 03:57 AM

I keep calling the number on the back of my card but I can't seem to speak to anyone. There is no prompt to talk to anyone. Help please.

Mariscio Holt says:

Posted on Sep 27, 2016 at 02:09 AM

I have been trying to load money on my Rush Card but it won't let me. I am little confused at why it won't let me? I would like to talk to a live person if possible.

Ronald Celestine says:

Posted on Sep 24, 2016 at 04:40 PM

My name is Ronald Celestine. I lost my Rushcard and need a new one. I tried calling you all but can't get through. I can be reached at (702)689-7***. Please call soon.

Shatamiun Rosser says:

Posted on Sep 24, 2016 at 03:05 AM

You guys have taken about $40.00 from me. I need my money back within 4 hours. I would rather speak to an actual person regarding this matter.

Gregory Clarke says:

Posted on Sep 21, 2016 at 11:39 AM

I am 59 years old, 100% SC, 20yr-USAF Ret. and 20yr Disab. Ret. GS10, government worker, who have been a supporter and customer of Rush Card services since mid 2012. I have never had a problem, like I am facing now. I was trying to get to talk to a live customer svs agent but it seems to be the hardest thing to do these days. The automated phone answering system is not allowing that to happen. If I persist to press number '0', it tells me, "I am sorry, that is not a selection, please call back later" and it hangs up on me. I need to talk to a customer service agent. A real live person. Please, is that a possibility? My cell phone number is 757-266-1***. I have a problem that I need help with. Thank you, in advance, for your speedy response.

penelope washington says:

Posted on Sep 21, 2016 at 08:22 AM

Yes, my name is Penelope Washington. I have the pink baby fat card and it is saying to be blocked for not activating the card. Every time, I call at 18667874*** nobody ever answers. I need a new card, I never got the second one for my renewal for 8/2019.

Dijana says:

Posted on Sep 19, 2016 at 07:09 PM

How does your customer service number works as that does not lead to a customer service representative? Any option you choose it takes you to another automated response and if you push '0' you get disconnected. This is absolutely the worst service, I ever received and the worst company I dealt with.

Carolyn Boggs says:

Posted on Sep 09, 2016 at 07:54 PM

I have been waiting for 7 business days now for my funds to be released. I was told 3-5 business days. Your company needs to do their job and put my money back on my card! Please and Thank You.

Nakisha says:

Posted on Sep 02, 2016 at 02:56 AM

I have been a member for almost 3 years and this hasn't happen to me before I always get paid the day before i get paid and today my load isn't on my card and i have noway to contact service rep or anyone this is so not professional at all and hopefully my load will show in the morning and if it don't how and who will i be able to contact to get it fixed.

Nakisha says:

Posted on Sep 02, 2016 at 02:50 AM

I've been trying to contact a customer service rep so I can see why my direct deposit wasn't posted to my card today like it normally is a day before my pay day. This isn't right at all we cant talk to anyone.

Jessica Knox says:

Posted on Aug 28, 2016 at 07:46 PM

I need to speak to a representative from Rushcard customer service, i am calling the number all I'm getting is a computer service when I ask to speak to a representative, it's IMPOSSIBLE! I need to speak to a representative Please i would like to speak to a representative on the phone.

Christopher Daniels says:

Posted on Aug 27, 2016 at 04:57 AM

My name is Christopher Daniels and I've been trying to get my rushcard back active for about 2 weeks now. I thought I lost my card and emailed rushcard right away, but I found it right after that. 2 hours later my card was hold status. I used it right after I found and emailed rushcard right back to let them know I found my card but something told me check my account and when I did it was on hold, I've been trying ever since to get it off hold and I am getting no were.

Veronica Manuel says:

Posted on Aug 27, 2016 at 04:25 AM

You know whenever I call RushCard I cannot get a customer service representative on the phone because I need to find out about my $39.55 refund that I have not received.

Rafael Harris says:

Posted on Aug 26, 2016 at 11:19 PM

My Rushcard was damaged I called to get it replaced and
4-5 months later still haven't received it. I would just like a new card.

Fuck rush card says:

Posted on Aug 25, 2016 at 10:24 PM

I cancelled my rush card today, it's so hard to get a live customer service representative on the phone. I can't trust you guys with my money. Walmart card is way better.

Karenthomas says:

Posted on Aug 22, 2016 at 05:45 AM

I am trying to get routing number and checking. My card has not arrive in mail i was told to contact y'all next day to get info. i cant get a live person. i need this information. i have email already no response.

Lacresia Seals says:

Posted on Aug 20, 2016 at 04:19 PM

I recently noticed that I was double and tripled charge on some of my purchases. So far I have counted $49 of overcharges. I haven't been able to talk to a live person and I am highly upset and ready to end business with Rushcard. I need a live agent..

Tamieka Small says:

Posted on Aug 20, 2016 at 02:34 AM

Been trying to reach a live agent. there's nothing on automated system for live contact!! This is a disgrace! 3139260596.
Tamieka Small

James Lyons says:

Posted on Aug 19, 2016 at 02:21 AM

I can't seem to get a rep by phone and on line acct. Say to activate. I can't get in to deposit a check. Online management not working. I need to talk to someone. It has no propt for talking to a rep when I call.

James Lyons says:

Posted on Aug 19, 2016 at 02:18 AM

I can't seem to get a rep by phone and on line acct. Say to activate. I can't get in to deposit a check. Online management not working.

Diana Ford says:

Posted on Aug 18, 2016 at 07:40 PM

Its sad that you can not speak to a live representative. I've called and emailed. I shouldn't have to wait 12 hrs for a email back. Why say 24/7 available customer service. That's False information.

Jeffrey Andrews says:

Posted on Aug 18, 2016 at 05:43 AM

I've loaded! $20 dollars on my prepaid card! I've been trying to get it activated! And your voice message keeps saying I need to activate my card, I tried it once it wouldn't let me through! How do I activate my card!

Deyvi carrasco says:

Posted on Aug 17, 2016 at 11:11 PM

2 weeks ago my load posted and I checked my card it disappeared now today it's doing it again what is going on with rushcard I can't pay my bill after I get my money out I will not be using rushcard ever again you can't get a real person on the phone my car insurance is due and can't get the money out I hope y'all are planning on refunding everybody's money back..

Denise Puryear says:

Posted on Aug 17, 2016 at 01:55 AM

I have been try 2 talk 2 a rep. for over an hr.this is a problem. All I need is the I.D. and Rt number and I can't get that. It doesn't make sense that a person spends all that time and don't get the answers the need..

Shonnon Grant says:

Posted on Aug 16, 2016 at 03:51 AM

how you guys block my card did not call me or anything let me know what's going on cannot get a hold of a live operator to find out what's going on with my card I have rent that is due by Wednesday this is crazy and I'm so not going for this anymore I'm going to move my money out this account guy needs it releases block off my account and let me get my money back...

Natavia Walker says:

Posted on Aug 13, 2016 at 09:51 PM

This is very unprofessional of u guys at rush!! You're holding my money for what reason? Release my $76.03 the same way you took it!! Fast!! Its my money and it should not be pending at all!! I will not be adding money to the rush card again because it seems like a SCAM!!

Kristal Brown says:

Posted on Aug 11, 2016 at 10:43 PM

No one has contacted me in 4 days & my account is blocked you said 12 hours I am about to call a lawyer because I think this company is being fraudulent stealing from the poor I've been a loyal customer. I don't understand why I am being treated so poorly.

Tatrice Johnson says:

Posted on Aug 11, 2016 at 07:45 PM

I'm canceled my account with Rushcard i haven't got my from Rushcard you just lost a customer like today Rushcard some bs i email Rushcard keep sending me the same reply it not helping me with anything i very disappointed Rushcard i'm done it was nice doing business with Rushcard bye?

Natavia Walker says:

Posted on Aug 11, 2016 at 04:41 AM

I made a deposit on 8/7/2016 and somehow it disappeared. I want my money placed back on my card and I have called and sent emails and nobody is responding. Very unprofessional!!

Alberto Castillo says:

Posted on Aug 11, 2016 at 03:50 AM

I have money on my card and Rush did not send me a new card when mine expired. Now I can't talk to a real person. I'm very anger !

Anthony says:

Posted on Aug 10, 2016 at 11:34 PM

this RushCard sucks I am so tired of not being able to get a hold of a live operator is driving me crazy if I am going to use this card I need a way to contact a live person I am tired of this computer which repeats the exact same thing over and over and over again it is no help I need someone to call me and tell me what I need to do my name is Anthony McIntosh and my number is 918-734-4918 I am sick of this RushCard and the customer service is sucks if I don't get some kind of help I am going to kill this card and I'm going to cut it up and throw it away...

William says:

Posted on Aug 09, 2016 at 03:17 AM

You guys have three numbers to contact yous, but yet all I get is recordings, really how the hell you suppose to talk to anyone when it's recordings and won't transfer you to customer service? Money is of my card and get talk to anyone,will loose my business and support for your card and will be letting friends, and family, and people in general that Rush card is a bad plan and service! What a way to run your business, total suck!

Barbara Ransom says:

Posted on Aug 05, 2016 at 11:22 PM

I had a company refund me my money back and they said it shouldn't take more then 3 days that was 07/26/2016 for 101.82 it is well over the three days I am wondering how long will it take and why is it taking you guys so long if the company has sent it back already. There should be a live person that you should be able to talk to this is a poor decision for a company for there not to be a live person we can talk to I have been a member for a long time and I am really thinking about closing my account.

katassica white says:

Posted on Aug 04, 2016 at 10:31 PM

I can never get a live person on the PHONE. I'm very frustrated with rush card services and will no longer be a customer..

Kameesha Pinkins says:

Posted on Aug 03, 2016 at 05:19 AM

I have been calling this number for the past hour and a half and still unable to get to a representative unprofessional not too happy with the services that's rendering as a right now..

Jahnee says:

Posted on Aug 02, 2016 at 03:09 AM

I call RushCard about a suspicious activity on my RushCard account and when I talk to a representative he said he was going to dispute the amount and he cancelled my card without my permission and I just want to know when will my Rush card come in the mail because I've been waiting I don't have no confirmation number I don't have no no number to where I can track my Rush card and my money is on my RushCard and I'm just waiting I want to get more information on what's going to happen with my RushCard is they going to send me another one out they just cancel my RushCard and that was it I don't I'm not aware another Rush card being sent out or anything so I'm just confused right now...

Karen Kendall says:

Posted on Aug 01, 2016 at 06:03 PM

I would like to know why my deposit isn't in yet? It always come 2 days before my regular day and its not in my account..

Kevin Breeze says:

Posted on Jul 30, 2016 at 12:16 AM

I have tried for days and cannot get in touch with a live customer service rep from rushcard by calling the 1-866-787-4227, theres no option to speak to someone, i got my first gov't load and there was $18.00 deducted from the $710.00 that was loaded from gov't deposit, available was $692.00, what happened to the $18.00. what real number can i call to get c.service live on phone,if not have c.service call me at 845-551-7991 name is kevin.
thank you

ALDREANA LUSTER says:

Posted on Jul 28, 2016 at 11:49 PM

I have my work check going direct deposited and it posted then i go to get the money off and the funds isn't there anymore! Call customer service and it says its there so i go back online money is gone card is blocked! No one answers the phones all you get is recordings! I am reporting to the Better Bureau!

 
 

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