Joe Boxer Customer Service Number

Average: 1 (5 votes)
44 Reviews
Joe Boxer offers the detail of customer service for its existing as well as potential customers that can help them in conveying their feedback of its products and services. As a customer of the Joe Boxer, if you face any query, feedback, complaint or suggestions related to its products and services then you can contact the Joe Boxer customer service team through its contact detail, email id as well as customer service number that may or may not be tollfree. Joe Boxer has shown its customer service address detail for its customers that are shown below.

Conatct detail of Joe Boxer

  • Address

    1450 Broadway Fl 4 New York, NY 10018-2204

  • Contact Number

    212-730-0030

  • Email Address

    info@iconixbrand.com

  • Website

    www.joeboxer.com

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71% Automated

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comments (44) on Joe Boxer Customer Service Contact Number

Unhappy with the product

Posted on Dec 02, 2016 at 02:06 AM

W. Russell says: I purchased a pajama set on January 23rd. I wore them twice and the inner thigh area had already balled. I laundered and the pants shrunk. I am definitely not a fan. I might want to raise the quality in your products.

Looking for ankle socks

Posted on Dec 01, 2016 at 07:46 AM

Stephanie Cummings says: Hello,
I found some ankle socks 3 or 4 years ago at kmart in Tacoma, Washington. I have a real hard time finding socks because my ankles swell so bad. I find myself cutting off the elastic tops off of brand new socks. I would really appreciate if you could send me some new socks to try or if you can please send me information on where to find them.

Complaint

Posted on Nov 30, 2016 at 10:52 AM

Jesi Kellner says: I am writing to complain about these thong panties that I bought couple days ago at Kmart. I bought five of them and I hand washed them and I will send you a picture while I am wearing them. They tear seriously and is not even been a week or one month and it's from one time wearing them.

Got the damaged product

Posted on Nov 29, 2016 at 11:48 PM

Samantha L Nicholson says: I am writing because I recently bought a pair of jeans from a Kmart store. I wore them one time and washed them one time and they already got torn from the leg. I feel like these were made incorrectly and I got a damaged product please let me know what I can do being that they are 26.99 jeans and I only got 1 wear out of them. Love the jeans but it's just disappointed I can't wear them any longer.

Complaint about product quality

Posted on Nov 14, 2016 at 09:55 PM

ida stankiewicz says: Recently, I bought a package of black socks with color bottom. They were held together with clear tabs that was hard to get the pair of socks apart. In doing so I put holes in 2 pairs trying to get them apart.

Complaint about product quality

Posted on Nov 09, 2016 at 07:03 AM

Loring Wiley says: Hello Joe Boxer,

I have been a loyal customer of yours for over 15 years and I previously purchased 8 pairs of athletic tech fit boxers.

Out of the 8 pairs, 2 of the pairs had sewing problems near the elastic band and the boxer itself. I am disappointed with the quality of this product.

I would like to continue purchasing Joe Boxer products in the future but I am disappointed with the quality of the products.

Is there anything you can do for me to assure your customer loyalty and quality of products?

If not I will take my business else where.

Thank you and I am looking forward to hear your response.

Suggestion

Posted on Nov 04, 2016 at 09:20 PM

John Clark says: I just wanted to thank you for all your years of support. I have a picture for you showing you another use for them after they wear out. I use the waistband to hold my garbage in place. Maybe I should say my junk in place. Great for a commercial.

Query

Posted on Oct 21, 2016 at 06:37 PM

Barbara and Charles Fryar says: Who will handle the Joe Boxer products as now that Kmart is going out of business?

Talking about personal views

Posted on Oct 21, 2016 at 06:04 AM

Paula Thompson says: I don't really have a complaint. A few years ago, you stopped making the Joe boxer flip flops and I love them. I was sad you stopped making them and have searched everywhere for them to no avail. I am still wearing the ones I bought 6 years ago. I would really like it if you would consider making them again or is there a way I can buy some from you directly if you have any? They are the best flip flops. Thank you for your consideration in this matter.

Chris says:

Posted on Oct 17, 2016 at 10:53 AM

My boxers keep feeling like if they are punching me and keep ripping from the waist band and crotch area.

Dana Alston says:

Posted on Oct 04, 2016 at 07:06 PM

Joe Boxer Company,

Last year, someone gifted me an incredible long sleeve crew made of the softest fleece which I have ever encountered. It is Joe Boxer brand. I have looked for several months for this product and cannot find it anywhere. Where can I find this?

Dana Alston
3490 Dnhaven Road
Baltimore, MD 21222
e-mail: clemsonman1993@yahoo.com
Mobile: 410.504.4***

Stephanie says:

Posted on Sep 21, 2016 at 06:56 PM

Are the Joe boxer wish waffle bottom sandals available any where? I have had the same pair for at least 6 years and now I need to get a new pair but can't find them anywhere. They are literally the best flip flop ever. I am very picky about them most are uncomfortable. I really need to get some pairs of these.

Karrie Eaton says:

Posted on Aug 28, 2016 at 06:26 AM

Hello Joe Boxer -
I have been trying to locate the Girls Repeat pink or silver sequin sneakers. I have not been able to locate them. They are not available online to purchase, only to look at. Will they be in stock again? I am very interested in them.

Heather ethington says:

Posted on Aug 06, 2016 at 07:28 PM

I recently bought two Joe boxer bras. Upon first washing them one had a strap fall completely off. I put the other one on. It was hot pink. It stained my shirt!! By the end of the evening the underwire was poking through. I owned these bras for less than 24 hours and now I can't use either of them. I've asked around and everyone I’ve talked to gives the same feedback. Quality sucks! It’s impossible to get a hold of anyone on the phone. Your recording says you're open from 8:30 am until whenever. You're in my and I’m in no and it's just shy of 10 am but there's no operator available! Get it together Joe boxer!! I want a refund!! I also want my stained shirt replaced!! I'll never shop Joe boxer again and I’ll be sure to let my friends know as well!!

Michael Yeager says:

Posted on Jul 30, 2016 at 07:48 AM

I want to start by saying that I love Joe boxer. But, starting not to like them so much these days. I can only find the boxer briefs with the slippery material. What happened to the 100% cotton boxer shorts with Mr. lucky and all the fun things they used to have on them? I totally hate the boxer briefs. I've been wearing the Joe boxer boxer shorts for years, as a 38 year old man i do not like the change. I am very disappointed, and hate to say that Joe boxer has lost me as a costumer. I also cant seem to find any other brand that works for me. My local Kmart was full of great Joe boxer boxer shorts and now they are gone. Could we please get back to the normal boxer shorts, as I am sure that I am not the person that liked them.

Denay Fergson says:

Posted on Jun 29, 2016 at 08:47 PM

How come company doesn't sell Joe Boxer Waffle Bottom Flip Flops. They are the best flip flops. My feet are terrible and I was able to wear those.

John H. Jones says:

Posted on Jun 25, 2016 at 06:51 AM

Hi, I recently bought an XL size Joe Boxer Men's Performance Stretch Boxer Brief in red and I am very disappointed with it. The red color has been bleeding onto my bed sheet and coloring it red. I have washed this brief a couple of times, and it is still dying my sheets. Can I get a refund of $5.99 for it, or can you replace it with a different color that is colorfast?

Lisa says:

Posted on May 21, 2016 at 05:31 AM

I got two Joe Boxer bean bag chairs and have had them less than three months. They are almost flat, very disappointed with how the beans went flat in a small period of time. Was wondering if filler beans cold be sent to be to fix my chairs.

Kimberly Whitefield says:

Posted on May 17, 2016 at 07:28 AM

I have been purchasing Joe Boxer bras for several years now. I have always had great experience with them, until this last purchase. I wear a 38D and most often purchase the two pack of t-shirt bras. One fits perfectly, like it is supposed to do, but the other one is on a much smaller size! Feels like the girls are completely restricted and about to fall completely out of their cups.

Julie Kincaid says:

Posted on May 06, 2016 at 03:05 AM

Hello, I bought this new bra and have only wore it twice and the underwire is coming through the material already. This is the third one I have had this happen with. I cannot return it to the store what can I do?

Jamie Guthrie says:

Posted on May 02, 2016 at 09:18 PM

Hello my name is Jamie Guthrie and have been a long time wearer of Joe Boxer. I love the socks and boxers. I was wondering if I could get some samples sent to me. Money is tight these days and I want to continue to support your business. I would like to get some more of sporty crew socks those are my favorite and some of the boxers as well. Size XL and shirts size 2X. Thank you for being the most awesome company out there. If you can help me out I would be most appreciative and I can email you my home address also.

Rosamae Rowe says:

Posted on Apr 24, 2016 at 08:59 PM

Good morning my name is Rosa Mae Rowe I'm writing in reference to my Ministry and what I do is collect socks and underwear 4 Norfolk detentions Center I'm asking if you are willing to assist me in my Ministry it will be greatly appreciated we don't know the circumstances that led these children to do the things that they have done but I do believe a loving heart and a good gesture and a helping hand can help them to do better thank you in advance Rosa Mae.

Rosa says:

Posted on Apr 12, 2016 at 04:26 PM

Hi,
I had bought 3 different size packs of underwear after washing them all are the same size. I can't return them to the store, do you have any solution for this problem?

Claudia sanchez says:

Posted on Apr 05, 2016 at 11:43 PM

I need to know who can help me or what can I do I bought bathing suit for my 3 girls and one of the is ruined and also more of my kids clothes because of the bad material the pink color bled in to the white.

Pam cottom says:

Posted on Apr 05, 2016 at 10:03 PM

Perused several pair of joe boxer jeans at Christmas and have not been happy that they are now beginning to ware between the thighs and now have worne through one pair is not able to be worn any longer because they have torn.

Paul Morris says:

Posted on Apr 03, 2016 at 08:22 PM

I have at purchased over a dozen Joe Boxer Men's 100% Cotton Boxers. Most of them are worn out or are size medium. My local Kmart does not stock much of an assorent in Salisbury,Maryland. I need to buy several Men's 100% Cotton Large Boxers in both regular Cotton fabric and flannel. Flannel is really hard to find. I like the kind with the band that says Joe Boxer. Please let me know how and where to find these. Thanks.

Rachel says:

Posted on Mar 18, 2016 at 05:39 AM

Hi, I recently bought a 5 pack pair of sockets (the no show sock) from a Kmart in New York. I am a little disappointed as the socks do not stay on my feet, despite the fact I bought the correct size. Unfortunately I did not keep the receipt otherwise I would have taken them back and got my money back.

Kristin Nevin says:

Posted on Mar 06, 2016 at 01:29 AM

I recently went to Sears and got 2 bras made by Joe Boxer. Sadly I am very disappointed and can't wear either bra as neither one fit and after being worn only once, the wire is exposed on one. I am a very angry as this has not happened before. I cant take them back as they have been washed. I want this resolved ASAP.

charles castello says:

Posted on Feb 20, 2016 at 08:26 AM

I been buying your boxer briefs, socks, bed time wear for as long as yo been in business and lately your stuff that i been purchasing has been ripping and falling apart on me. I never had this happen to me before and would like to let you know about this problem. Hopefully you can bring my trust back in your clothing line so i don't shop anywhere else. Sorry about the writing because your site won't let me add a alphabet letter that's missing in my text. Please let me know that you vale your customers and that I am one? Very unhappy long time loyal customer that has spent lots of my hard earned money on your products and have been receiving very low quality. I wish you can make this right so we can continue doing business in the future. Charles S Costello...charlescastello@yahoo.com.

ANNE CALLAHAN says:

Posted on Feb 14, 2016 at 08:51 PM

GOOD MORNING,
I PURCHASED 3 PAIRS OF JOE BOXER BOOTIES SLIPPERS FROM SEARS IN DECEMBER 2015.
THE JOE BOXER CABLE KNIT SYNTHETIC BOOTIES BLACK.
I WORE THE BOOTIES 3 TIMES AND THE RIGHT BOOTIES IS COMING APART AT THE TOE.

Michelle Hollingsorth says:

Posted on Feb 12, 2016 at 05:20 AM

I purchased a 6 pack low rise bikini at my local Kmart store. I wore them and when I washed them the first time they started to fall apart where they are sewn together at the seams.

Natalie Powers says:

Posted on Feb 11, 2016 at 01:27 AM

With regard to the bootie slipper, item #05477523011, I ordered online with Sears, order #962539284. Sears said I had to contact Joe Boxer being yo are the manfactrer

Natalie Powers says:

Posted on Feb 11, 2016 at 01:24 AM

I received the Gray Fax Fr Bootie Slippers for Christmas. I live i Nevada. I have only worn them 4 times and the side of the slipper has torn and I can see the foam inside. I am reqesting an exchange of this item, as I wold think it's spposed to last longer than 4 times wear.

Samantha mostead says:

Posted on Jan 21, 2016 at 12:36 PM

Hi, I would like to see what can be done for my inconvenience. My son bought me two pairs of the fleece slipper socks for Christmas I washed them on a light cycle and the in side top came undone. Kmart will not exchange them because it's past the return policy and we no longer have the receipt. They cost my son $8 bucks each he is only 7 years old it took him some time to earn that money. I love the socks and would like them to be replaced if you still have them. Thank you

Nichole Bonton says:

Posted on Jan 18, 2016 at 08:36 PM

Dear Joeboxer,
My name is Nichole, i am not giving a complaint, instead i need
help, my neighbors home was destroyed by a fire on friday the 15th at 1:30 am, they lost everything,
I am please asking for help in any donations. {www.gofvndme.com(their address is 133 north high st. midland ohio 45148 and on the site i listed its nder the name Baker-Ross family)}. altogether there are 5 family members: mom,dad, and their 3 children and 1 dog. PLEASE go to the website and LOOK at their pic of how they are in desprite need of any donation big or small. PLEASE HELP

R Sitko says:

Posted on Jan 14, 2016 at 10:16 PM

Every year at Christmas I buy all 4 of us new pajamas by Joe Boxer. We love them. My son has washed his pair once. They pulled apart at the seam, fraying badly. We've never had like that before with your product. While I pitched the receipt, I was curious as to whether they could be replaced? I don't mean to appear naive, but this has to be rare.

Kirstie says:

Posted on Jan 10, 2016 at 03:06 AM

Bout a pack of women's boy short underwear, wore them once and after I washed them the whole elastic waste band started to separate from the underwear. Not very happy about this at all! I didn't buy them to just wear once and have to throw away!!

Kelly Martin says:

Posted on Dec 24, 2015 at 09:48 PM

I recently purchase some black zipper on the back boots and the zipper came free from the boot. Went to exchange them and the same size was not available. Kmart gave me a refund in the form of a gift card but i can't present that to my 12yr old child. I have been glad to have your brand in my home for years and never had a problem til now. Please make certain this doesn't happen to any other child 2 days before Christmas.

Lynda says:

Posted on Dec 20, 2015 at 02:17 PM

Dear Joe Boxer Customer Service Representative,

I bought some of your really cute Christmas Pajamas for our entire family this year, only to discover that I have not yet been able to purchase my son's size. Honestly, I am not sure if he is a Boy's Medium or Large so I was going to buy one in each size and return the ones that do no fit him. They are the PJs with long sleeve red shirts and red, green & white pant bottoms. The bottoms have horizontal stripes of various patterns (like: reindeers/Christmas trees, penguins & candy canes, etc.). I know it is a long shot, but was wondering if I contacted your company directly, if there would be any in the warehouse still that I could buy and have sent by Christmas. You have no idea how much this would make our Christmas extra special.

Thanks so much for your assistance.

Arlan Rausch says:

Posted on Dec 14, 2015 at 04:10 AM

When will you have the womens joe boxer low rise string bikini underwear size 7 available on line to order? I'm am trying very hard to get them for my wife for Christmas. She loves them!!

Joyce Kohler says:

Posted on Dec 04, 2015 at 11:52 PM

I just bought a pair of slippers a week ago. The inside lining has already pulled apart. When I wear them it bunches up & is very uncomfortable. This was my first purchase of your slippers & am not a satisfied customer. Help would be appreciated. Thanks

danielle agresto says:

Posted on Nov 29, 2015 at 05:29 PM

I am looking for one of you joe boxer purses. It is black with a lot of pockets. I wanted to get another one. Can you please help me. Thank you.

Julien Therrien says:

Posted on Nov 24, 2015 at 10:29 AM

Hello,
Less than 3 month ago I purchased 4 pair of Men's Flannel Pajama Pants. I have worn and laundered them several times. After a few washing and drying cycles one pair developed a blown out seam on the left leg. After 2 more washing and drying cycles a second pair developed a similar seam failure. Your Pajama pants are very comfortable. They are also not in expensive. At this price point I expect better quality control. I am disappointed with my purchase and wonder how many wash cycles the other 2 pair will last. Can you help me with this problem.
Julien Therrien

Priscilla says:

Posted on Sep 17, 2015 at 06:57 PM

I have purchased a package of camisoles for my granddaughter at Sears. Got home opened package. Should have been 4 large, instead I got 3 large and 1 medium. I have been trying to exchange the package at Sears. They no longer have them.

Oh yes I can return them, But that is not what I want. I want 1 more large camisole.

Why is this so hard?

Thank you.

 
 

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